Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.

Hello Alyona,

You created a order outside of business hours, it was executed in accordance with all the rules and regulations of our service

Regards WxMoney team

You have to warn, that your exchange is working on manual mode, and after the transaction I should wait for business hours for getting my money.

Dear Alyona,

We kindly ask you to confirm the receipt of funds from the exchanger's administration.

Sincerely, administration of the BestChange exchanger monitor.

I received the money.

Hello Sergei,

At the stage of creating an application, clients are provided with information regarding the execution regulations. Your order is currently in the process of being paid out. We ask you to wait for the final status of the order and the transfer of funds.
Our technical support operators will be happy to answer any additional questions regarding your order if they arise.

Please help me receive my money back if you can’t accept my card

Hello Shimhanda!

Our system automatically deletes applications that are not paid for within a certain time.
After your appeal and providing proof of payment, your application will be processed without problems, observing all the rules and regulations.
We are always available for communication and ready to answer any additional questions you may have.

Hello!

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.

Hello, George!

Thank you for your feedback, we will definitely pay attention to the details that you have indicated above. Also, please note that the funds were sent from us in full, please take into account the features of the payment system that you use when making further exchanges. Thanks again for your comment, it's important to us.

Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.

Hello BigBabyTape,

Your order is currently in the process of payment. The time limit for the execution of applications for the exchange direction you have chosen is 6 hours. This information is indicated at the stage of creating an order, and is also available on the main page in the "Regulations" section. After you contacted our technical support, you were provided with information regarding the status of your order, as well as information about the procedure for completing the application.
For our part, we do our best to speed up the process of paying your application, and also stay in touch if you have additional questions

Dear user,

According to the information we have, your order has been completed.

We kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.

In addition to the previous concerns mentioned, I strongly urge the BestChange administration to thoroughly investigate the removal of VISA to Perfect Money (PM) transactions from their list. This decision appears suspicious and raises doubts about the transparency and legitimacy of the platform's operations.

As a user who experienced an unsettling hacking attempt following a VISA to PM transfer, I am deeply troubled by the coincidence of such transactions being removed from the records. It is crucial for the BestChange team to address this matter promptly and provide a clear explanation to their users. Transparency and accountability are essential in maintaining the trust and confidence of the platform's users.

I sincerely hope that BestChange takes this matter seriously and conducts a comprehensive review to ensure the safety and security of all its users. Identifying the reasons behind the removal of these transaction records is of utmost importance in preventing potential fraudulent activities and upholding the integrity of the platform. As a user who values my financial security, I believe this investigation is crucial before considering any future transactions through BestChange.

Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.

Hello Maw,
According to the application number and mail, we cannot identify you as a user of our service. Contact our website support chat and explain the problem to the operator.

My apologies for any confusion caused. I understand that you need an explanation regarding the removal of VISA to Perfect Money (PM) transactions from your platform. While I might not have provided my specific account information in the previous review, I assure you that I am a genuine user of your service and encountered this issue.

The main concern that prompted my inquiry was the apparent removal of VISA to PM transaction records from the list of available options. This raised suspicions about the transparency and integrity of your platform's operations. Additionally, I had encountered a significant security breach on my personal computer shortly after completing a VISA to PM transfer through your service.

I kindly request a thorough investigation into this matter to shed light on the reasons behind the removal of these transaction records. As a user, I value transparency and trust in any platform I utilize for financial transactions. Understanding the cause behind the removal of VISA to PM transactions will help reassure users like me and prevent potential fraudulent activities.

Please provide an explanation for this removal, and I hope your support chat operator can address my concerns adequately. Restoring confidence in the security of your platform is essential for users to continue using your service in the future.

Thank you for your attention to this matter, and I look forward to receiving a prompt response from your support team.

Sincerely,

Dear client, the direction VISA USD to Perfect Money (PM) is present on our service, it is active within the allowable reserve for the sent currency. There are no problems with this exchange direction, no one has deleted it.

Dear Admin

Thank you for your response. I understand that the VISA USD to Perfect Money (PM) exchange direction is active on your service and falls within the allowable reserve for the currency. However, I would like to bring to your attention that on the BestChange website, your platform is not currently listed as supporting this specific exchange direction.

This discrepancy is what raised my initial concern, as it seemed that the option was removed from the list on BestChange, making it difficult for users like me to find your service as a viable option for VISA to PM transfers.

Given this situation, I kindly request a more detailed explanation regarding the listing status on BestChange. Is there any particular reason why your platform is not visible in that specific category? I value transparency and trust, and understanding the reasons behind this can help alleviate any doubts regarding your service.

Once again, I appreciate your prompt attention to this matter and look forward to receiving further clarification from your team.

Thank you for your assistance.

Sincerely,

Dear client, as before, we want to inform you that this direction is available on our website, we also want to note that you can do all the available directions on our website.
Also, with all due respect, please contact the support chat to clarify your particular application.

Dear Admin

Thank you for your response. I appreciate your confirmation that the VISA USD to Perfect Money (PM) direction is indeed available on your website, and you have reassured me that all available directions can be performed on your platform.

However, my concern persists regarding the absence of your website on BestChange's listing for the specific VISA to PM exchange direction. As a user, I rely on platforms like BestChange to make informed decisions about the best and most reliable exchange services.

With all due respect, I kindly request a detailed and transparent explanation as to why your website is not currently listed on BestChange for this particular exchange direction. Understanding the reasons behind this omission is crucial for me and other users in determining the credibility and trustworthiness of your service.

Please address this matter with utmost urgency, as it significantly impacts users' confidence in utilizing your platform for exchange transactions. I value transparency and honesty, and I hope you can provide a satisfactory response to this inquiry.

Thank you for your attention to this matter, and I await your comprehensive explanation.

Dear client, displaying any of the directions is possible only with an available reserve. As soon as the reserve of the sent currency is updated, our service will again be displayed on Best Change in the specified exchange direction.
We always stay in touch and if you have additional questions, you can contact our support chat