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WmMoney exchanger
Go to the WmMoney site
Information from the exchanger administration
Simple and convenient withdrawal service.
Leave feedback about the exchanger
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| Status: | active | WmMoney reviews: | 05101139 | |
| Exchange rates: | 2011 | Volet TS: | — | |
| Reserve: | $185 758 860 | Perfect Money TS: | — | |
| Age: | 7 years 3 months | WebMoney BL: | 479 | |
| On BestChange: | 6 years 11 months | MyWOT rating: | 3.0 | |
| Country: |  |
Ukraine | Forums: | — |
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When creating a financial claim, please make sure that the exchange regulations specified on the website WmMoney have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the WmMoney administrator resolve the problem more quickly. If you didn't like the WmMoney's service and want to write about it, use the Comment review type. |
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| Order number: | |
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Add a comment:
| Justin |  |
174.90.223.* | June 17, 2025 19:47 |
Smart paste detection for formats!
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| Victor |  |
154.82.170.* | June 17, 2025 18:14 |
Rate trend graph helped me score the best deal!
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| Mark |  |
185.155.233.* | June 17, 2025 16:12 |
No vital info hidden in tooltips!
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| Glen |  |
83.142.215.* | June 17, 2025 14:28 |
Found that obscure currency pair I needed!
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| Shirlene |  |
23.249.17.* | June 17, 2025 02:34 |
Very good. They sent me extra 15%.
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| Gloria |  |
151.135.214.* | June 16, 2025 22:57 |
Proper rate difference explanations.
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| John |  |
154.205.242.* | June 16, 2025 20:32 |
Doesn't default to "priority" expensive option.
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| Valya |  |
149.50.218.* | June 16, 2025 18:43 |
Browser back button doesn't break everything.
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| Baxter |  |
143.255.126.* | June 16, 2025 16:02 |
I've used this service three times this week — no complaints.
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| Toma |  |
91.147.127.* | June 16, 2025 13:43 |
No mandatory "donation" opt-outs.
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| Andzhela |  |
50.114.249.* | June 15, 2025 21:34 |
Quick exchange, low fees. Very satisfied, will use again.
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| Sanya |  |
195.211.189.* | June 15, 2025 18:06 |
Minimal fees, maximum speed.
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| Sergey | |
36.255.204.* | June 15, 2025 15:28 |
Fast processing, zero downtime.
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| Mark |  |
176.131.245.* | June 15, 2025 05:14 |
I like this exchanger, the fastest among the others.
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| Yan | |
2.57.70.* | June 15, 2025 03:46 |
Quick and hassle-free!
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| Liya |  |
213.226.237.* | June 15, 2025 02:13 |
No unnecessary verifications.
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| Justin |  |
193.32.166.* | June 15, 2025 00:19 |
Session expires at reasonable intervals.
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| John | |
50.114.181.* | June 14, 2025 21:58 |
Can customize dashboard to show needed info.
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| Nz |  |
182.255.32.* | June 11, 2025 04:39 |
The review is being checked by the monitor's administration
The claim's status has been changed to neutral by the monitor's administration
Profanities and abusive language were removed by the monitor's administration
They said money was transferred via SEPA on Thursday night. It is now Wednesday. After 3 full business days I have not received that money.
| BestChange admin | June 11, 2025 04:47 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| WmMoney admin | June 13, 2025 15:05 |
Hello Nz,
We processed the payment on the same day you submitted your request. However, the funds were returned due to an AML block from the bank. We have already provided the required documents and are currently waiting for the bank's response. As soon as we receive it, we will proceed with the payout. Thank you for your understanding.
We processed the payment on the same day you submitted your request. However, the funds were returned due to an AML block from the bank. We have already provided the required documents and are currently waiting for the bank's response. As soon as we receive it, we will proceed with the payout. Thank you for your understanding.
| Nz | June 13, 2025 15:09 |
Before the payment is settled, I will keep the claim open here. Please update your progress in a timely manner.
| WmMoney admin | June 13, 2025 16:47 |
We would like to inform you that the relevant information has already been provided to the bank.
Please note that the bank may require some time to process and verify the submitted documents.
We are doing everything we can to facilitate a prompt resolution of this issue.
However, please understand that we have no ability to directly influence the bank’s internal procedures or the verification process.
In this regard, reopening the claim does not have any practical effect, as the speed of the transaction verification is entirely dependent on the bank and beyond our control.
We kindly ask for your patience and understanding.
Your trust is very important to us, and we sincerely regret the delay in resolving this matter.
Please note that the bank may require some time to process and verify the submitted documents.
We are doing everything we can to facilitate a prompt resolution of this issue.
However, please understand that we have no ability to directly influence the bank’s internal procedures or the verification process.
In this regard, reopening the claim does not have any practical effect, as the speed of the transaction verification is entirely dependent on the bank and beyond our control.
We kindly ask for your patience and understanding.
Your trust is very important to us, and we sincerely regret the delay in resolving this matter.
| Nz | June 13, 2025 17:26 |
This claim is not resolved. It is not fair to update the status to resolved, as you just said you did this and that but provided no proof at all.
| WmMoney admin | June 14, 2025 10:17 |
Dear Customer,
As an exchange service, we have fully fulfilled our obligations. The funds were sent to the bank details specified in your order, and the transaction has a successful status. We can provide a payment confirmation (receipt) as proof of this.
However, your bank did not accept the payment and returned it with an AML (Anti-Money Laundering) flag. Despite this, we have taken additional steps to assist you and are actively working to help unblock the funds. Please note that not only the returned funds are currently blocked, but also the sender’s account — due to actions taken by your bank.
We strongly recommend that you wait for the bank’s final decision regarding this transaction. Reopening the claim on BestChange and duplicating your messages will not speed up the resolution and is not constructive.
If you have any questions or require further clarification, our support team is always available via our website or email.
Thank you for your understanding.
As an exchange service, we have fully fulfilled our obligations. The funds were sent to the bank details specified in your order, and the transaction has a successful status. We can provide a payment confirmation (receipt) as proof of this.
However, your bank did not accept the payment and returned it with an AML (Anti-Money Laundering) flag. Despite this, we have taken additional steps to assist you and are actively working to help unblock the funds. Please note that not only the returned funds are currently blocked, but also the sender’s account — due to actions taken by your bank.
We strongly recommend that you wait for the bank’s final decision regarding this transaction. Reopening the claim on BestChange and duplicating your messages will not speed up the resolution and is not constructive.
If you have any questions or require further clarification, our support team is always available via our website or email.
Thank you for your understanding.
| Nz | June 14, 2025 10:24 |
Not solved. i am just stating the fact and the truth.
| WmMoney admin | June 14, 2025 10:34 |
Dear Customer,
As an exchange service, we have fully fulfilled our obligations. The funds were sent to the bank details specified in your order, and the transaction has a successful status. We can provide a payment confirmation (receipt) as proof of this.
However, your bank did not accept the payment and returned it with an AML (Anti-Money Laundering) flag. Despite this, we have taken additional steps to assist you and are actively working to help unblock the funds. Please note that not only the returned funds are currently blocked, but also the sender’s account — due to actions taken by your bank.
We strongly recommend that you wait for the bank’s final decision regarding this transaction. Reopening the claim on BestChange and duplicating your messages will not speed up the resolution and is not constructive.
We are trying to communicate with the client via email - the client does not respond.
If you have any questions or require further clarification, our support team is always available via our website or email.
Thank you for your understanding.
As an exchange service, we have fully fulfilled our obligations. The funds were sent to the bank details specified in your order, and the transaction has a successful status. We can provide a payment confirmation (receipt) as proof of this.
However, your bank did not accept the payment and returned it with an AML (Anti-Money Laundering) flag. Despite this, we have taken additional steps to assist you and are actively working to help unblock the funds. Please note that not only the returned funds are currently blocked, but also the sender’s account — due to actions taken by your bank.
We strongly recommend that you wait for the bank’s final decision regarding this transaction. Reopening the claim on BestChange and duplicating your messages will not speed up the resolution and is not constructive.
We are trying to communicate with the client via email - the client does not respond.
If you have any questions or require further clarification, our support team is always available via our website or email.
Thank you for your understanding.
| Nz | June 14, 2025 11:36 |
Totally ***.
| WmMoney admin | June 14, 2025 11:45 |
Dear Customer,
No one is trying to deceive you.
We have provided evidence showing that the AML bank block was specifically triggered through your account.
As soon as the bank completes its review, we will inform you immediately.
Have a great day.
Best regards,
The WmMoney Team
No one is trying to deceive you.
We have provided evidence showing that the AML bank block was specifically triggered through your account.
As soon as the bank completes its review, we will inform you immediately.
Have a great day.
Best regards,
The WmMoney Team
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| Zakhar |  |
84.247.105.* | June 14, 2025 02:39 |
No Facebook/Google login required, definitely convenient.
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| Anthony |  |
213.209.130.* | June 14, 2025 01:41 |
All fees shown before final confirmation.
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| Jean | |
46.13.154.* | June 14, 2025 00:38 |
Cancel button actually works mid-process.
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| Kenny |  |
146.19.120.* | June 13, 2025 22:15 |
Doesn't ask for permissions it doesn't need.
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| Chloe | |
156.246.138.* | June 13, 2025 19:33 |
Error messages actually explain what's wrong.
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| Konstantin |  |
27.125.241.* | June 13, 2025 06:45 |
Best exchange, fast money.
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| Petro | |
195.209.179.* | June 13, 2025 05:40 |
Best exchange, fast money.
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| Victor |  |
95.87.65.* | June 13, 2025 02:00 |
Calculator accounts for all fees upfront.
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| Alex | |
31.41.38.* | June 12, 2025 23:39 |
No sketchy "your transaction is pending" delays.
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| Jordan |  |
46.28.101.* | June 12, 2025 20:55 |
Process is straightforward — no financial degree needed.
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| Evelina |  |
194.104.229.* | June 11, 2025 20:06 |
The confirmation came even before I refreshed the page, which is impressive.
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