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OkPays exchanger
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| Status: | unavailable | OkPays reviews: | 07442170 | |
| Exchange rates: | — | Volet TS: | — | |
| Reserve: | — | Perfect Money TS: | 74.00 | |
| Age: | 4 years 2 months | WebMoney BL: | — | |
| On BestChange: | 1 year 3 months | MyWOT rating: | 3.0 | |
| Country: |  |
United Arab Emirates | Forums: | — |
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| * Review: | |
| * Type: | |
When creating a financial claim, please make sure that the exchange regulations specified on the website OkPays have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the OkPays administrator resolve the problem more quickly. If you didn't like the OkPays's service and want to write about it, use the Comment review type. |
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| Order number: | |
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Add a comment:
| Moses |  |
154.159.237.* | January 16, 2025 05:39 |
Personal data was removed by the monitor's administration
The review is being checked by the monitor's administration
Made an exchange on 13th of 81$ from Bitcoin to PayPal order number *** money never arrived.
| BestChange admin | January 16, 2025 06:10 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| OkPays admin | January 16, 2025 06:11 |
Hello Moses,
You are requested for sending the transfer as friends and family. Friends and family transfer are usually takes some extra time due to difficulty to transfer. We will check and process as early as possible.
Thank you
You are requested for sending the transfer as friends and family. Friends and family transfer are usually takes some extra time due to difficulty to transfer. We will check and process as early as possible.
Thank you
Claim solved
CommentRemove
| Alice |  |
38.180.53.* | January 10, 2025 16:12 |
Issue has been fully resolved
Terrible service
funds never arrived
technical support has not responded for several days.
funds never arrived
technical support has not responded for several days.
| BestChange admin | January 10, 2025 16:14 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| Alice | January 10, 2025 16:27 |
Problem solved thank you.
CommentRemove
| Eze |  |
221.127.50.* | January 9, 2025 14:18 |
Multiple exchanges confirm — Excellent exchanger. I recommend!
0
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| Dylan |  |
80.201.56.* | January 8, 2025 12:42 |
The exchange of trc20 to paypal was made very quickly, within 15 minutes. Thank you for your work.
0
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| Jackson |  |
179.6.169.* | January 7, 2025 18:07 |
This is not the first time I use this exchanger, everything is fast, and the rate is quite favorable. I exchange with paypal.
0
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| Salauddin Khan |  |
42.110.169.* | January 5, 2025 06:45 |
Exchange 20 Tether USDT BEP20 to PayPal USD. Amazing service received money within the time frame. I will definitely do more exchange in future. Thank you!
0
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| Bachir Youcefi |  |
105.103.241.* | January 4, 2025 19:09 |
Good evening
I have fixed the problem in PayPal. Can I send money to the same email?
I have fixed the problem in PayPal. Can I send money to the same email?
| OkPays admin | January 4, 2025 19:12 |
Hello Bachir Youcefi,
contact with our support directly during working days/hours. we can't provide technical support here.
Thank you
contact with our support directly during working days/hours. we can't provide technical support here.
Thank you
Claim solved
| Bachir Youcefi | January 4, 2025 19:17 |
I have contacted support but have not received any response.
CommentRemove
| Ali |  |
121.200.4.* | December 29, 2024 12:42 |
They quickly solved my problem and completed the exchange — thanks to the site support.
0
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| Labang |  |
80.56.69.* | December 28, 2024 15:05 |
I withdrew usdt to a card, everything was credited within 15 minutes. I recommend it as an excellent service.
0
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| Artur |  |
181.238.19.* | December 28, 2024 00:14 |
I paid for my order more than 12 hours ago but did not receive the payment. Support is not responding to messages.
| OkPays admin | December 28, 2024 09:11 |
Hello Artur,
There are no payoneer account with your provided email.
Thank you
There are no payoneer account with your provided email.
Thank you
Claim solved
CommentRemove
| Dan |  |
46.5.229.* | December 28, 2024 03:41 |
Super exchanger! Fast and without unnecessary words! I recommend!
0
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| Toufik |  |
90.253.226.* | December 27, 2024 12:34 |
The exchange was successful, it was my first time transferring, the site is reliable, I recommend it.
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| Nick |  |
105.74.72.* | December 25, 2024 09:23 |
Everything is great, I recommend it to everyone) The money came to the card as it should)
0
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| Anora Djabbarova |  |
213.230.112.* | December 11, 2024 10:29 |
Personal data was removed by the monitor's administration
Issue has been successfully resolved by the exchanger's administration
On December 11, 2024, at 11:55 (server time), I created an exchange order (Order ID: ***) to convert USDT into PayPal USD. The status of the order was initially set to “Order paid by user”, confirming that my payment had been received.
However, after waiting for some time, I refreshed the page and noticed that the status of the order had been changed to “User refused to make payment”. This status is incorrect, as I successfully completed the payment and sent USDT (TRC-20) to the provided address.
Transaction Hash: a52a5420a6305f309fe627cb9e60b0fc11329c7f5ebadc702abca1cb8d2c2d13
Recipient Address: TKzoKVTax9J1AtSH5RvraKLhJ6J1rKtL1c
I kindly ask you to investigate this issue.
However, after waiting for some time, I refreshed the page and noticed that the status of the order had been changed to “User refused to make payment”. This status is incorrect, as I successfully completed the payment and sent USDT (TRC-20) to the provided address.
Transaction Hash: a52a5420a6305f309fe627cb9e60b0fc11329c7f5ebadc702abca1cb8d2c2d13
Recipient Address: TKzoKVTax9J1AtSH5RvraKLhJ6J1rKtL1c
I kindly ask you to investigate this issue.
| Anora Djabbarova | December 11, 2024 11:50 |
Support contacted me. It turns out that the problem arose in the transfer, I check with PayPal support about the problem.
| OkPays admin | December 11, 2024 11:56 |
Hello Anora Djabbarova,
Your initial complaint about "Order status shows you : User refused to make payment" is wrong. As we could see that there were no issuse on this order. Your order status updated and marked as paid by the auto system. Most probably you were checked another order's status.
Regarding paypal error, Yes, we got error during send it. We already shared to screenshot. It says, Receiver can't receive payment at this moment. Please contact with paypal support and get in touch with our support to resolve it.
Thanks for your cooperation.
Thank you
Your initial complaint about "Order status shows you : User refused to make payment" is wrong. As we could see that there were no issuse on this order. Your order status updated and marked as paid by the auto system. Most probably you were checked another order's status.
Regarding paypal error, Yes, we got error during send it. We already shared to screenshot. It says, Receiver can't receive payment at this moment. Please contact with paypal support and get in touch with our support to resolve it.
Thanks for your cooperation.
Thank you
Claim solved
| Anora Djabbarova | December 24, 2024 10:58 |
Hi, I faced an issue with getting a refund through the OKpays exchanger. On December 13, 2024, I submitted a refund request for transaction ID 28705, including all the necessary details (wallet address, order ID, and supporting information).
Despite the promise to process the request within 24 hours, the refund has not been made to date. During this time, I have repeatedly contacted support but either received generic responses about “checking the issue” or no reply at all.
Details:
Date of the request: December 13, 2024
Order ID: ***
All required information was sent to support@okpays.com.
Timeline:
• December 13: Refund request was submitted.
• December 16: Follow-up request sent to support chat with attached proof of my email.
• December 17: Support replied, “We will check,” without any specifics.
• December 20: Seven days passed since the request — no updates.
• December 23: I submitted a complaint with a warning of filing an official grievance.
As of now, more than 10 days have passed, but the funds have still not been refunded. I consider the actions of this exchanger irresponsible and untrustworthy. Such behavior undermines user confidence in the service!
Despite the promise to process the request within 24 hours, the refund has not been made to date. During this time, I have repeatedly contacted support but either received generic responses about “checking the issue” or no reply at all.
Details:
Date of the request: December 13, 2024
Order ID: ***
All required information was sent to support@okpays.com.
Timeline:
• December 13: Refund request was submitted.
• December 16: Follow-up request sent to support chat with attached proof of my email.
• December 17: Support replied, “We will check,” without any specifics.
• December 20: Seven days passed since the request — no updates.
• December 23: I submitted a complaint with a warning of filing an official grievance.
As of now, more than 10 days have passed, but the funds have still not been refunded. I consider the actions of this exchanger irresponsible and untrustworthy. Such behavior undermines user confidence in the service!
Claim renewed
| OkPays admin | December 24, 2024 11:05 |
Anora Djabbarova, we will check and let you know update asap.
| Anora Djabbarova | December 24, 2024 11:10 |
Thank you for your understanding, and I look forward to your prompt response.
| OkPays admin | December 25, 2024 01:58 |
Anora Djabbarova, Refund request has been processed.
Thank you
Thank you
Claim solved
| BestChange admin | December 25, 2024 06:09 |
Hello,
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
| Anora Djabbarova | December 25, 2024 09:20 |
Yes, I confirm that I have received the funds from the administration of the exchanger. Thank you for your assistance!
CommentRemove
| Onodi Imre |  |
89.137.2.* | December 22, 2024 19:38 |
Successful exchange from Payeer to Paypal in a few hours. Thank you.
0
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| Nics |  |
85.130.102.* | December 20, 2024 10:18 |
I ordered an exchange from AdvCash/Volet to PayPal and received the money after 4 days.
Request on 16.12.2024 and Received 20.12.2024.
Thanks and next time if possible a faster exchange.
Request on 16.12.2024 and Received 20.12.2024.
Thanks and next time if possible a faster exchange.
0
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| Jordon | |
185.213.229.* | December 18, 2024 05:46 |
Exchanged USDT to paypal. Everything went great. The support team answered all my questions in the chat on the website. I recommend it.
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| Walter |  |
92.97.174.* | December 17, 2024 12:50 |
Everything is great, the application was processed quickly, the replenishment was fast, I recommend it.
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| Raelyn |  |
98.128.167.* | December 17, 2024 04:01 |
Excellent exchanger! I liked the very fast exchange, good rate and high security. I recommend!
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| Annika |  |
188.64.207.* | December 16, 2024 12:47 |
The exchanger never delays and the rate is good. I recommend it!
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| Timmothy | |
87.208.196.* | December 11, 2024 03:46 |
The exchanger continues to please with the speed of transfers, I wish you only prosperity!
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| Manhart |  |
213.55.233.* | December 10, 2024 15:53 |
Thank you very much guys. Fast, clear, professional. Thank you.
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| Phillips |  |
46.153.194.* | December 8, 2024 04:51 |
The exchanger works clearly and quickly. From Ethereum to paypal without complaints.
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| Victoria | |
83.84.15.* | December 6, 2024 11:38 |
One of the best exchangers I have used recently. RESPECT to technical support!
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| Adalynn | |
118.200.108.* | December 5, 2024 18:15 |
Super service! Prompt, excellent course! Thanks guys for a very good job!
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| Tomas | |
196.115.23.* | December 5, 2024 10:33 |
Made a couple of exchanges. Everything was pretty fast, I can recommend this exchanger.
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| Dian |  |
91.196.36.* | December 5, 2024 06:00 |
Exchanged usdt to paypal, everything arrived. Support works quickly. Good exchanger, you can use it.
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| Truong |  |
79.23.175.* | December 2, 2024 17:15 |
The deal was successful and went very quickly! I recommend!
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| Saurav Chakraborty | |
223.237.30.* | November 30, 2024 06:52 |
It's been more than 3 days and my two orders are still on same status. It's worst service I had seen as because when you face any issues and tries to contact customer service everytime they are deaf and dumb and never replies. And secondly at first they used to say it takes 24 hours TAT turn around time but now I'm noticing since several days it's totally uncertain totally it takes more than 3 days sometime even 7 days.
| OkPays admin | December 2, 2024 05:37 |
Hello Saurav Chakraborty,
Your Exchange order were complete fully. and Full money sent to your bank account. Check your account statement
Thank you
Your Exchange order were complete fully. and Full money sent to your bank account. Check your account statement
Thank you
CommentRemove
| Ilya |  |
156.222.152.* | December 2, 2024 04:51 |
Excellent exchange USDT — PM. The guys are great, they work quickly and accurately. I recommend it to everyone!
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