Hello Asik,
Glad to exchange!

Hello Shakil,
Glad to exchange!

Hello Helen,
Glad to exchange!

Hello Marus,
Glad to exchange.

Best regards, Mine.exchange!

[Obscene and abusive language was removed by the monitoring's administration] Deletet order [Personal data was removed by the monitoring's administration]

Hello Xenex123
Unfortunately, according to your application, payment was not received within 30 minutes. As a result, the application was automatically deleted. To resolve this issue, please contact the website support chat and provide a receipt for successful payment.

I've done this 5 times already! Your support is not responding!

Xenex123, To resolve this issue, please contact the website support chat and provide a receipt for successful payment.

Support says they don't know when the payout will be!

Xenex123,
Dear user. The application is in the process of execution, the manager is in the process of checking enrollment and execution, please expect the application to be completed from minute to minute. We're sorry this made you upset. Unfortunately, according to your application, payment was not received within 30 minutes. As a result, the application was automatically deleted

Best regards, MINE.exchange administration

Dear user,

According to the information we have, your order has been executed.

We kindly ask you to confirm the receipt of funds from the exchanger's administration.

Best regards, BestChange administration.

Hello Mariia,
The transfer of funds to the details specified in the application was completed on our part. The transfer is currently in the process of bank processing. In accordance with the bank transfer regulations, this may take up to 5 business days (paragraph 5.20 of the rules). Usually, the transfer to the card is credited within a few seconds. However, in rare cases, it may take up to 5 business days. We ask you to be patient and wait for the receipt of funds within the time period established by the regulations.

Best regards, MINE.exchange administration

Hello YsY,
Glad to exchange.

Best regards, Mine.exchange!

Hi, Eos
Glad to Exchange!

Glad to exchange!

Always yours, Mine.exchange team!

Good day,
You paid the application later and the recalculation of the rate was automatic, according to the regulations, you received the full amount, everything is recalculated correctly

Hello Natalia,
Glad to exchange.

Best regards, Mine.exchange

Hello Bobtech,
Glad to exchange.

Best regards, Mine.exchange

Hello Arslan,
Your transfer has been sent and is being processed by the bank.
As soon as the transfer gets the final status, it will be fully processed.
According to the bank system the transfer can take up to 5 working days.

Oh God, all the services do it automatically, but it takes your service 5 days. Your service is extremely terrible, I don't recommend it to anyone.

And another question, why does your website state that the application will be processed within 5-15 minutes, but now you're talking about 5 days?

Arslan, On our part, it takes exactly 5-15 minutes to send funds.
The bank transfer itself may take longer, according to the specified regulations. This can happen anywhere and does not depend on us.

Arslan, your order has been completed, thank you for waiting.

Hello!

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.

Hello dear customer
Thank you for taking the time to rate us and write a review.
Always yours, Mine.exchange team!

Hello Mohammed
Please accept our sincere gratitude for such kind and warm words addressed to us.
Always at your service, the Mine.exchange team!

Hello Ifti,
Dear Customer. Your application will be processed during business hours by the staff responsible for disbursing funds. The automatic payout process is broken due to a lower than expected payment for your application, because the payment does not match the application. In this case, please wait for the execution of the application in manual mode.

Hello dear customer,
Thank you for taking the time to rate us and write a review.
Always yours, Mine.exchange team!

Hello Ibragim,
Thank you for your feedback, we are touched by your attention.
Always yours, Mine.exchange team.

Hello Sasha,
Thank you very much for your kind words about our work.
Best regards, Shakhta team.

Hello Anton,
Thank you very much for choosing our service. Contact us, we are always waiting for you!
Mine.exchange team.

Hello Mohammad Nik,
Your order has been suspended for verification by the security department due to a violation of the exchange regulations.
4.2. We may also perform additional checks of your information, and we may Order from you any necessary documentation and data related to the exchange (passport, card photo, card verification video, money receipt and other necessary data) for any reason related to your use of the Services and/or as supporting evidence for any information you provide. If the conditions for providing documents are not fulfilled, the service has the right to refuse to provide services and initiate a refund to the sender’s details within 5 banking days.

Sincerely, the administration of Mine.exchange.

It's a robotic answer and didn't acceptable.

Dear bestchange admin please you check. 9 days pass and they didn't process it. Please force them and resolve my problem. They say lie for 5 banking days !

It's a robotic answer and didn't acceptable.

Dear bestchange admin please you check. 9 days pass and they didn't process it. Please force them and resolve my problem. They say lie for 5 banking days !

Mohammad Nik, No, its not.
As soon as the response is received, we will notify you by email, please wait. We do not affect the exchange's response rate.

You say it many times and after 9 days repeat it!
It's not good for you. I need my fund and you say repeated sentences!

Mine admins are terrible !! Please check this problem by bestchanmge admin.

Mohammad Nik, As soon as the response is received, we will notify you by email, please wait. We do not affect the exchange's response rate.

Repeated answers as always !!

Please check this problem by admin bestchange. They didn't anwer after 9 days and say some repeated sentence !!
Dear bestchange, please check problem and why they not process after 9 days ?

Thanks bestchange

Mohammad Nik, Out of a number of such applications, only a couple remained. You do not have long to wait, please wait for an answer and we will let you know what to do next.

I haven't long to wait? 9 days isn't long ?!!!

You are very bad at dealing with customers!! I need my funds and after a lot of days, you say wait.
Unfortunately I cant wait any more, bestchange must check this problem and your false statements will be revealed!

Your support is very terrible ! I did'nt suggest them to anyone ! They just hold funds not exchange !!!

Mohammad Nik, As soon as the response is received, we will notify you by email, please wait. We do not affect the exchange's response rate.

Repeated answers as always !!

Please check this problem by admin bestchange. They didn't anwer after 9 days and say some repeated sentence !!
Dear bestchange, please check problem and why they not process after 9 days ?

Thanks bestchange

Mohammad Nik, Why are you renewing the claim?
You're not speeding up the review of the exchange. The review is not up to us.
Verification is not up to us.
Wait for a response, we will let you know right away!

Because you work with third party that need verify, I exchange with your site and now you say didn't up to yours!
It's not acceptable. Your false statements will be revealed for all users.
I wait 9 days and can't wait any more. I need my funds now and you hold my funds. Little by little, I think that you are a [Obscene and abusive language was removed by the monitoring's administration].

Please didn't answer my comment by worst admins ever. You are [Obscene and abusive language was removed by the monitoring's administration].
Wait to bestchange admin check this problem.

AND I SAID AGAIN :
Your support is very terrible ! I didn't suggest them to anyone ! They just hold funds not exchange !!!

Mohammad Nik, As soon as the response is received, we will notify you by email, please wait. We do not affect the exchange's response rate.

Repeated answers as always !!

please check this problem by admin bestchange. They didn't anwer after 9 days and say some repeated sentence .

Please didn't answer my comment by worst admins ever. You are liar.
Wait to bestchange admin check this problem.

Did'nt claim this issue until resolve by bestchange admin not mine terrible admins !

As soon as the response is received, we will notify you by email, please wait. We do not affect the exchange's response rate.

Repeated answers as always !!

please check this problem by admin bestchange. They didn't anwer after 9 days and say some repeated sentence .

Please didn't answer my comment by worst admins ever. You are liar.
Wait to bestchange admin check this problem.

Did'nt claim this issue until resolve by bestchange admin not mine terrible admins !

Mohammad Nik, As soon as the response is received, we will notify you by email, please wait. We do not affect the exchange's response rate.

Repeated answers as always !!

please check this problem by admin bestchange. They didn't anwer after 9 days and say some repeated sentence .

Please didn't answer my comment by worst admins ever. You are liar.
Wait to bestchange admin check this problem.

Did'nt claim this issue until resolve by bestchange admin not mine terrible admins !

Mohammad Nik, As soon as the response is received, we will notify you by email, please wait. We do not affect the exchange's response rate.

As soon as the response is received, we will notify you by email, please wait. We do not affect the exchange's response rate.

Repeated answers as always !!

please check this problem by admin bestchange. They didn't anwer after 9 days and say some repeated sentence .

Please didn't answer my comment by worst admins ever. You are liar.
Wait to bestchange admin check this problem.

Did'nt claim this issue until resolve by bestchange admin not mine terrible admins !

As soon as the response is received, we will notify you by email, please wait. We do not affect the exchange's response rate.

This is what you treated with your customers !
Repeated answers as always !!

Please didn't answer my comment by worst admins ever. You are liar.
Wait to bestchange admin check this problem.

Mohammad Nik, As soon as the response is received, we will notify you by email, please wait. We do not affect the exchange's response rate.

This is what you treated with your customers !
Repeated answers as always !!

Please didn't answer my comment by worst admins ever. You are liar.
Wait to bestchange admin check this problem.

Mohammad Nik, As soon as the response is received, we will notify you by email, please wait. We do not affect the exchange's response rate.

This is what you treated with your customers !
Repeated answers as always !!

Please didn't answer my comment by worst admins ever. You are liar.
Wait to bestchange admin check this problem.

Each case is individual. As soon as we receive a response, we will notify you by email, please wait. We do not influence the timing of exchange responses. Your claim will be withdrawn because it is not relevant. There are no violations on our part.

You hold my fund and didn't check. You worse my time and money !!

You are very bad human. This sentences shows your mind !

Please didn't answer my comment by worst mine admins ever. You are [Obscene and abusive language was removed by the monitoring's administration]
Wait to bestchange admin check this problem.

Hello,

We ask you to refrain from self-copying in your reviews, as duplication is not welcomed by the monitoring administration.

Please report the information through your original review.

Kind regards, BestChange administration.

Mohammad Nik, Each case is individual. As soon as we receive a response, we will notify you by email, please wait. We do not influence the timing of exchange responses. Your claim will be withdrawn because it is not relevant. There are no violations on our part.

I just want to check this problem with bestchange admin not mine bad admin !

They copied a lot to solve this comments. But I need my money and wait for this scammers doesn't good suggest. Please check this comment by BESTCHANGE ADMIN.

Each case is individual. As soon as we receive a response, we will notify you by email, please wait. We do not influence the timing of exchange responses. Your claim will be withdrawn because it is not relevant. There are no violations on our part.

Lie as always.

I just want to check this problem with bestchange admin not mine bad admin !

They copied a lot to solve this comments. But I need my money and wait for this [Obscene and abusive language was removed by the monitoring's administration] doesn't good suggest. Please check this comment by BESTCHANGE ADMIN.

I just want to check this problem with bestchange admin not mine bad admin !

They copied a lot to solve this comments. But I need my money and wait for this [Obscene and abusive language was removed by the monitoring's administration] doesn't good suggest. Please check this comment by BESTCHANGE ADMIN.

Mohammad Nik, Do not renew your claim, not only are you not speeding up the work, but on the contrary, you are interfering with the verification of your own transaction.

If I didn't this, You never gave me my money back :))
If you want to verify my transaction, you have 9 days time to do this. But you are [Obscene and abusive language was removed by the monitoring's administration] and very bad for your customers and didn't any action.

You say repeated sentences for solved comment and You do not dare to solve the problem.
Just bestchange can solve this problem not your worse exchange.

Mine.[Obscene and abusive language was removed by the monitoring's administration] is better than mine.exchange !!!

Please check this comment by BESTCHANGE ADMIN.

Mohammad Nik, Other similar situations have been resolved. Wait for your turn, too

You just say wait and haven't any trusted document that I trust you.
Considering that you didn't pay me after 9 days, I don't trust your words anymore.

"Just bestchange can solve this problem."

You are terrible in all things ! Specially when you are[Obscene and abusive language was removed by the monitoring's administration] :))

Mohammad Nik, You never asked for any documents.
Do not renew your claim, not only are you not speeding up the work, but on the contrary, you are interfering with the verification of your own transaction.

Ok. Yo [Obscene and abusive language was removed by the monitoring's administration], send me your documents now !
Your supports are too bad that copied their messages and didn't tell me any more, Now you expected send document :))

Do not solve thie problem, I said.
Just bestchange can solve this problem.

You are terrible in all things !

Mohammad Nik, Stop renewing the claim. And communicate in the technical support chat room.

Stop solve this claim, I said.
Just bestchange can solve this problem. I'm waiting to answer from a trusted platform not [Obscene and abusive language was removed by the monitoring's administration] platform.

You are terrible in all things !

All the answers have been provided in this thread. The claim is unfounded and will be withdrawn.

If I hold 10K Perfect Money says this sentence. This sentence come from *** platform.
You have no answers and copied :))
If you have any trusted words, You say it enough.

Do not solve thie problem, I said.
Just bestchange can solve this problem.

You are terrible in all things !

All the answers have been provided in this thread. The claim is unfounded and will be withdrawn.

If I hold 10K Perfect Money says this sentence. This sentence come from *** platform.
You have no answers and copied :))
If you have any trusted words, You say it enough.

Do not solve thie problem, I said.
Just bestchange can solve this problem.

You are terrible in all things !

Mohammad Nik, Your transaction is finally credited. Clarify, is the mail for the voucher still up to date, can we fulfill the application?

Yes email is ok. Send voucher now.

Demand that the claim be removed.

I didn't receive any email. At first, you must send my money.

The claim is unfounded and will be withdrawn.

Hello Mohammad,
Your order has been suspended for verification by the security department due to a violation of the exchange regulations. Your transaction has not passed AML verification. You have made a transfer with a high level of risk, which violates the AML/CTF and KYC Policy (https://mine.exchange/aml-ctf-kyc-policy ) and paragraph 4.8 of the rules of the exchange office. If you have any questions about your application, please contact us by email security@mine.exchange

Sincerely, the administration of Mine.exchange.

If your system is suspended then why you not reverse back to tether wallet,no need to exchange just refund back.

Mohammad, Verification of your order is carried out by the exchange.
By placing an order, you agree to all the points of the exchange office rules, namely paragraph 9 of the AML Policy (https://mine.exchange/aml-ctf-kyc-policy /).
The exchange does not disclose the details of verification, we only provide verification conditions that must be passed to the client. Under the terms of the exchange, verification is required, usually after that they release the payment.
If you provided the necessary information by e-mail, it was transferred to the exchange.
As soon as the response is received, we will notify you by email, please wait. We do not affect the exchange's response rate.

I sent the documents yesterday.
36 hours is passed, How long should I wait?

Mohammad, as soon as the response is received, we will notify you by email, please wait. We do not affect the exchange's response rate.

2 days passed
So when do you get my tether back?

You want to steal my tether
You are a fraudulent

Please answer

Mohammad, as soon as the response is received, we will notify you by email, please wait. We do not affect the exchange's response rate.

3 days passed.
All your answers are repetitive.
i need my tether

Mohammad, As soon as we receive a response, we will notify you by email, please wait. We do not influence the exchange response speed.

How long should I wait?

Mohammad, Please read the information above carefully. The exchange does not provide specific terms, each case is individual. As soon as we receive a response, we will notify you by email, please wait. We do not influence the exchange response speed.

Please check my account
I had 104 transactions and 190,000 USD of transaction on your site.
You treat me this, what do you treat new users?

Mohammad, All comments on the application are given above. Wait for the end of the verification by the exchange and the receipt of a response to your mail.

I am sorry for your service , i hope every user of your site read my comments.
They stole my 1500 Tether

Dear BestChane, please remove this site from the list so that it does not *** more people

Hello Mohammad,

By creating and confirming your initial order, you have agreed to all the terms and conditions of the exchanger.
Verification is one of the most common and effective ways of following the AML and KYC policies.

This procedure is obligatory because in case the exchange service receives the "dirty" cryptocurrency, their accounts may be unilaterally blocked by e-stock exchange security department, and there is a high risk to be involved into legal proceedings with law enforcement agencies.

We assure you that in this situation there is nothing to be afraid of. The fact is that the e-stock exchanges, in the vast majority of cases accept the funds anyway and transfer them to internal addresses, and this is probably just such a case.
Since many exchangers use wallets that were created on the e-stock exchange's side, the exchange services themselves may face serious issues mentioned above.

Furthermore, we would like to elaborate on verification process. This measure is comprehensive and the vast majority of exchange offices listed in our monitoring, may request a user to comply with the rules of various verificational policies.

It is a well-known fact among cryptoenthusiasts, that AML/KYC regulations are becoming a global trend.
In this case we would recommend you perform all the required verificational actions.
Please contact the exchanger's support team via online-chat on the page https://mine.exchange/en/ for further instructions.

Kind regards, BestChange administration.

Dear bestchange , I had 104 transactions and 190,000 USD of transaction on your site.
I haven't done any violations of the rules so far
They want to steal my tether.
I trusted your site.
please help me . please help me

4 days passed and I haven't received the my tether yet.

Please answer

Mohammad, We will let you know the result of the check as soon as we hear back from the exchange

You don't have any answer for me.
And just copy and paste a answer!

Mohammad, This is the answer. Your application is being handled, no one has forgotten anything. We are awaiting verification and will let you know as soon as it goes through

How long should I wait?
1 week ?
1 month ?
1 year ?
or 10 years?

Mohammad, Usually it's a work week.

Hey mine , 5 days passed and I haven't received the my tether yet.
I got tired

I am waiting for your answer

Mohammad, Above, you were given all the information on your order, expect a response to the mail, as soon as we have information from the exchange, the answer will be provided to you immediately.

Do you understand the meaning of five days?

I am waiting for your answer

Did you *** my tether?

Mohammad, please read the messages that we write to you and do not invent nonsense.

Dear BestChane, please remove this site from the list so that it does not *** more people
Damaged users are increasing

I am waiting for your answer

Hey mine , 6 days passed and I haven't received the my tether yet.
I got tired

Mohammad, as soon as we have information from the exchange, the answer will be provided to you immediately.

Lies are enough
Say comfortable that we won't give you back.

Hello Mohammad,

Please do not duplicate reviews. Duplicate review will be removed. Please keep in touch with this review. We apologize for any inconvenience.

Kind regards, BestChange administration.

7 days passed and I haven't received the my tether yet.
Lies are enough

I am waiting for your answer

7 days passed and I haven't received the my tether yet.
Lies are enough
I am waiting for your answer

I am waiting for your answer

Did you stole my tether?

Mohammad, No, we didnt. As soon as we have information from the exchange, the answer will be provided to you immediately.

How long should I wait?

I am waiting for your answer

8 days passed and I haven't received the my tether yet.
I am waiting for your answer.

Did you stole my tether?

9 days passed and I haven't received the my tether yet.
I am waiting for your answer.

Hello Hasan Ali,
Come visit us again, we are always glad to meet you!
Sincerely, Miners.

Hello Ladyinblue,
Your order has been suspended for verification by the security department due to a violation of the exchange regulations. Your transaction has not passed AML verification. You have made a transfer with a high level of risk, which violates the AML/CTF and KYC Policy (https://mine.exchange/aml-ctf-kyc-policy ) and paragraph 4.8 of the rules of the exchange office. If you have any questions about your application, please contact us by email security@mine.exchange

Sincerely, the administration of Mine.exchange.

What will be the result?

Ladyinblue, By placing an order, you have agreed with all the points of the exchange office regulations, namely point 9 of the AML Policy (https://mine.exchange/aml-ctf-kyc-policy /).
The exchange does not disclose the details of the verification, we are only given conditions that need to be passed to the client. Verification is required under the terms of the exchange, usually after that they release the payment.
The information that you provided to the mail was transferred to the exchange. As soon as the answer is received, we will notify you via email, please wait. We do not influence the timing of the exchange's responses.

I have sent the documents yesterday.
48 hours is passed, How long does it take?
I need my money , I should pay the money to some one.

Ladyinblue, As soon as the answer is received, we will notify you via email, please wait. We do not influence the timing of the exchange's responses.

72 hours is passed, and there is no answer.
I'm sorry for your performance.

Ladyinblue, As soon as the answer is received, we will notify you via email, please wait. We do not influence the timing of the exchange's responses.

This is like stealing
sorry for mineexchange

Ladyinblue, By placing an order, you have agreed with all the points of the exchange office regulations, namely point 9 of the AML Policy (https://mine.exchange/aml-ctf-kyc-policy /).
The exchange does not disclose the details of the verification, we are only given conditions that need to be passed to the client. Verification is required under the terms of the exchange, usually after that they release the payment.
The information that you provided to the mail was transferred to the exchange. As soon as the answer is received, we will notify you via email, please wait. We do not influence the timing of the exchange's responses.

As soon as the answer is received, we will notify you via email, please wait. We do not influence the timing of the exchange's responses.

When do you receive the answer ?????

All your answers are repetitive sorry for mineexchange

All your answers are repetitive sorry for mineexchange

Ladyinblue, As soon as the answer is received, we will notify you via email, please wait. We do not influence the timing of the exchange's responses.

I am so sorry for you ,just deceiving

Ladyinblue, Each case is individual. As soon as we receive a response, we will notify you by email, please wait. We do not influence the timing of exchange responses.

Please give me a time i owe someone , i should pay to him.

Ladyinblue, Each case is individual. As soon as we receive a response, we will notify you by email, please wait. We do not influence the timing of exchange responses.

This site "mine.exchange" don't answer me right -Dear user please read my comment before any change in this site

Ladyinblue, Each case is individual. As soon as we receive a response, we will notify you by email, please wait. We do not influence the timing of exchange responses.

I am sorry for your service , i hope every user of your site read my comments.

Ladyinblue, Each case is individual. As soon as we receive a response, we will notify you by email, please wait. We do not influence the timing of exchange responses. Your claim will be withdrawn because it is not relevant. There are no violations on our part.

When do you answer me , why do you say so many lies?

Ladyinblue, Each case is individual. As soon as we receive a response, we will notify you by email, please wait. We do not influence the timing of exchange responses. Your claim will be withdrawn because it is not relevant. There are no violations on our part.

You are a good big lier

Ladyinblue, Each case is individual. As soon as we receive a response, we will notify you by email, please wait. We do not influence the timing of exchange responses. Your claim will be withdrawn because it is not relevant. There are no violations on our part.

There are a lot of violations on our part.

Ladyinblue, Each case is individual. As soon as we receive a response, we will notify you by email, please wait. We do not influence the timing of exchange responses. Your claim will be withdrawn because it is not relevant. There are no violations on our part.

There are a lot of violations on our part.

There are a lot of violations on our part.

Ladyinblue, Each case is individual. As soon as we receive a response, we will notify you by email, please wait. We do not influence the timing of exchange responses. Your claim will be withdrawn because it is not relevant. There are no violations on our part.

There are a lot of violations on our part.

Ladyinblue, Each case is individual. As soon as we receive a response, we will notify you by email, please wait. We do not influence the timing of exchange responses. Your claim will be withdrawn because it is not relevant. There are no violations on our part.

There are a lot of violations on our part.

You are a big lier

Ladyinblue, BestChange administration's request to prohibit accepting re-claims for spam. Upon request, the user received all the information.

There are a lot of violations on our part.

Ladyinblue, Each case is individual. As soon as we receive a response, we will notify you by email, please wait. We do not influence the timing of exchange responses. Your claim will be withdrawn because it is not relevant. There are no violations on our part.

4 day passed and still no answer from mineexchange

Ladyinblue, We will let you know the result of the check as soon as we hear back from the exchange

Dear BestChange
please remove this site from the list so that it does not steal more from people
at first they told me after 30 minutes we solve your problem , now 4 days passed and still no news from them. i have their messages if you need i can send to you , the tell lie easily.

Ladyinblue,
We will let you know the result of the check as soon as we hear back from the exchange

I can only say that I am sorry for you with this volume of lies

Ladyinblue,
Each case is individual. As soon as we receive a response, we will notify you by email, please wait. We do not influence the timing of exchange responses. Your claim will be withdrawn because it is not relevant. There are no violations on our part.

No answer after 5 days
you are one of the big internet thieves.

Ladyinblue, Above, you were given all the information on your order, expect a response to the mail, as soon as we have information from the exchange, the answer will be provided to you immediately.

How rude you are
For 5 days, you will say the same answer every day.
enough, finish it

Ladyinblue, The claim will be withdrawn because it is unfounded, when creating an exchange order, you agreed with all the rules of the exchange office. Expect a response to your email, as soon as there is information on your order from the exchange, we will inform you.

Still no answer

Ladyinblue, the check is not over on your transaction yet. We will notify you by mail of the result of the check.

Still no aswer

Ladyinblue,
The claim will be withdrawn because it is unfounded, when creating an exchange order, you agreed with all the rules of the exchange office. Expect a response to your email, as soon as there is information on your order from the exchange, we will inform you.

So sorry for you for this volume of lies.

Ladyinblue, The claim will be withdrawn because it is unfounded, when creating an exchange order, you agreed with all the rules of the exchange office. Expect a response to your email, as soon as there is information on your order from the exchange, we will inform you.

There is no answer yet

Ladyinblue, As soon as the answer is received, we will notify you via email, please wait. We do not influence the timing of the exchange's responses.

Still no answer

Ladyinblue, As soon as the answer is received, we will notify you via email, please wait. We do not influence the timing of the exchange's responses.

Hello Mohammad,
Your order has been suspended for verification by the security department due to a violation of the exchange regulations. Your transaction has not passed AML verification. You have made a transfer with a high level of risk, which violates the AML/CTF and KYC Policy (https://mine.exchange/aml-ctf-kyc-policy ) and paragraph 4.8 of the rules of the exchange office. If you have any questions about your application, please contact us by email security@mine.exchange

Sincerely, the administration of Mine.exchange.

What was wrong with my docs?? I already sent email to your security but they always is saying that we are waiting for exchange response!!

Mohammad, as soon as the response is received, we will notify you by email, please wait. We do not affect the exchange's response rate.

Ok, so until I got the answer by email this claim is not solved. Please do not answer with useless words and let others know our situation.

Mohammad, The claim will be withdrawn because it is unfounded, when creating an exchange order, you agreed with all the rules of the exchange office.
Namely with paragraph 9 of the AML Policy (https://mine.exchange/aml-ctf-kyc-policy /).
The exchange does not disclose verification details, we only provide verification conditions that must be passed to the client. Under the terms of the exchange, verification is required, usually after that they release the payment.
If you provided the necessary information by e-mail, it was transferred to the exchange.
As soon as the response is received, we will notify you by email, please wait. We do not affect the exchange's response rate.

According to your AML Policy {Any customers from these countries will be denied service and any funds will be returned to the source.} so until you do not return my funds this claim is up

Mohammad, The claim will be withdrawn because it is unfounded, when creating an exchange order, you agreed with all the rules of the exchange office. Expect a response to your email, as soon as there is information on your order from the exchange, we will inform you.

Now they do not answer to emails too. It's 8 days that mine do not pay me. keep far far away from them.

Mohammad, as soon as we have information from the exchange, the answer will be provided to you immediately.

Dear user.

We are very sorry that you got into this situation. We understand that you did not notice the warning about an AML-check when creating your order, and were unaware of the status of the funds in your transaction and of the procedures related to the international FATF, AML, KYC standards.

Anyhow, ignorance of the law is no excuse. Same as ignorance of anti money laundering procedures used all over the world does not free the holder of funds from punishment if these funds have been identified in any wallets, transactions or services that are subject to a check, freezing or any relevant procedures. The results of the check can be found at the link: https://prnt.sc/xUTfWsDag0LF

Currently, the exchanger is doing its best to return your funds as soon as possible.
The information that has been requested from you will be transferred to a respective service. Please, send the requested data to the exchanger and wait for the AML-check to finish. As soon as your funds are unblocked, the exchanger will contact both you and BestChange.

In this case, we are forced to transfer the claim to a neutral status with the possibility of commenting.

Kind regards, BestChange administration.

Hello Fbio Mendes Soares,
Gracias por sus comentarios y consejos a los clientes potenciales.
Atentamente, equipo Shakhta.

Hello Nick,
Glad to exchange.

Best regards, Mine.exchange

Hello Mehrdad,
Your application for a security check. Your transaction failed AML verification. For all questions regarding your application, please contact security@mine.exchange

What was the problem I have done transactions on your site and other sites before, I had no problems, please help me. I sent an email but I have not received an answer yet

Hello Helyjas
Payment from you has been received, but we are waiting for the exchange to be credited. Please be patient and wait for the funds to arrive.

How much time it will need sent me pm payment .. i am waiting for it . thanks .

Payment has been fully credited, the status of the application has changed, you can track. After execution, you can ask the operator for the batch operation code.