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kryptoswap.exchange exchanger website screenshot

KryptoSwap exchanger

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Status: active KryptoSwap reviews: 0216257
Exchange rates: 2559 Volet TS:
Reserve: $319 034 827 Perfect Money TS:
Age: 4 years WebMoney BL:
On BestChange: 1 year 9 months MyWOT rating: 3.0
Country: Poland Forums:
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When creating a financial claim, please make sure that the exchange regulations specified on the website KryptoSwap have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the KryptoSwap administrator resolve the problem more quickly.

If you didn't like the KryptoSwap's service and want to write about it, use the Comment review type.

* Order number:
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Add a comment:
Joseph 212.52.6.* December 25, 2024 14:43
Very professional, strict and protective against scammers. Now I'm sure my funds are safe. I was given 24 hour to expect my funds at the order page but I got it in about 7 hours.
Expand (1)
KryptoSwap admin December 28, 2024 15:02
Hello Joseph,
Your review means a lot to us, Thank you!
0
CommentRemove
Brian 85.142.238.* December 24, 2024 18:51
Nice team.i like the support team assistance.
Expand (1)
KryptoSwap admin December 28, 2024 15:02
Hello Brian,
Your review means a lot to us, Thank you!
0
CommentRemove
Tyrel 109.172.126.* December 24, 2024 17:41
Successful transaction USDT to Skrill within a couple of hours.
Expand (1)
KryptoSwap admin December 28, 2024 15:03
Hello Tyrel,
Your review means a lot to us, Thank you!
0
CommentRemove
Taylor 156.246.254.* December 22, 2024 17:20
Good service!
Expand (1)
KryptoSwap admin December 24, 2024 13:49
Hello Taylor,
Your review means a lot to us, Thank you!
0
CommentRemove
Dexter 154.205.230.* December 21, 2024 18:10
I've compared fees across several exchanges, and they consistently offers some of the most competitive rates, very nice work guys keep it up!
Expand (1)
KryptoSwap admin December 22, 2024 13:37
Hello Dexter,
Your review means a lot to us, Thank you!
0
CommentRemove
Brook 88.151.8.* December 21, 2024 16:10
They got massive options and many currencies, I can easily find everything I'm interested in, all in one place. This convenience saves me time and effort)
Expand (1)
KryptoSwap admin December 22, 2024 13:37
Hello Brook,
Your review means a lot to us, Thank you!
0
CommentRemove
Demario 188.190.9.* December 21, 2024 07:13
The transfer of Bitcoin to USDT was profitable, I am satisfied. Support works great! I can recommend the exchanger.
Expand (1)
KryptoSwap admin December 21, 2024 08:18
Hello Demario,
Your review means a lot to us, Thank you!
0
CommentRemove
Alex 185.233.182.* December 20, 2024 04:50
According to the information available, the exchanger has no financial obligations to this user
I have been waiting for my transfer for more than 10 hours. The money is still not on the way. This is outrageous.
Expand (5)
BestChange admin December 20, 2024 05:09
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
KryptoSwap admin December 20, 2024 14:27
Hello Alex,
The order has been completed, user received the amount.
Claim solved
BestChange admin December 20, 2024 14:55
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Alex December 20, 2024 15:41
As a result, they did not send the amount specified in the order. It differs by almost 0.40$.
Claim renewed
KryptoSwap admin December 20, 2024 17:59
Alex,
We have sent the entire amount specified in the order page; the deducted cents are usual when bank transactions are completed. this is normal procedure and shouldn't be a problem, you have sent us and received the amount in the order, you can always track the transactions at your bank.
Claim solved
3
CommentRemove
Dell 92.96.1.* December 20, 2024 09:22
Issue has been fully resolved
According to the information available, the exchanger has no financial obligations to this user
After waiting for 4hours for my 1st transaction here, they let me wait again for 1 1/2 hours. website claiming that transfers will be available after couple of hours.. they should replace it.
Expand (6)
Dell December 20, 2024 10:37
After 1 and half hours, still nothing happens,, im still waiting for the my money!
Dell December 20, 2024 10:40
@bestchange.
Dell December 20, 2024 10:57
And still waiting.
BestChange admin December 20, 2024 11:04
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
Dell December 20, 2024 12:07
Resolved, thanks,,,, give them atleast 8hours to process.
KryptoSwap admin December 20, 2024 14:35
Hello Dell,
To clarify, some payment methods needs time, which is why the order page states the arrival time.
We have gotten in touch with you to explain that you sent less money than what was specified on the order page, as a result your order was delayed and after we fixed the amount that was missing and included you in the process and explained we have finished your order.

Thank you for your review, we hope your next experience is better with us!
0
CommentRemove
Cassidy 45.199.240.* December 20, 2024 13:21
Quick and easy processing, Payment was received quickly by the recipient. I will be using this service again.
Expand (1)
KryptoSwap admin December 20, 2024 14:35
Hello Cassidy,
Your review means a lot to us, Thank you!
0
CommentRemove
May 156.246.200.* December 19, 2024 13:44
Tether — EUR sepa. All good, support is fast and replies on holidays. Recommend it.
Expand (1)
KryptoSwap admin December 19, 2024 13:49
Hello May,
Your review means a lot to us, Thank you!
0
CommentRemove
Alisha 45.199.240.* December 19, 2024 08:39
The money came quickly. This is not the first exchange, everything is fine.
Expand (1)
KryptoSwap admin December 19, 2024 13:49
Hello Alisha,
Your review means a lot to us, Thank you!
0
CommentRemove
Harley 138.124.83.* December 18, 2024 12:37
Very happy, they treat with understanding and went to meet my problem — they did the exchange in less than 10 minutes.
Expand (1)
KryptoSwap admin December 19, 2024 13:49
Hello Harley,
Your review means a lot to us, Thank you!
0
CommentRemove
Kevinn 45.136.68.* December 18, 2024 09:50
Btc-sber. All is good, I got the money quickly.
Expand (1)
KryptoSwap admin December 19, 2024 13:49
Hello Kevinn,
Your review means a lot to us, Thank you!
0
CommentRemove
Staciee 138.124.6.* December 17, 2024 20:21
Thanks guys! Everything is great!
Expand (1)
KryptoSwap admin December 19, 2024 13:49
Hello Staciee,
Your review means a lot to us, Thank you!
0
CommentRemove
Arnold 104.165.129.* December 14, 2024 14:01
Received the funds within 30 minutes, well done.
Expand (1)
KryptoSwap admin December 16, 2024 11:18
Hello Arnold,
Your review means a lot to us, Thank you!
0
CommentRemove
Silvia 188.190.7.* December 14, 2024 11:28
The money did not come immediately. I had to write to support, but the guys quickly helped with everything, there was an issue with my receiving account and im very happy they were flexible with me providing new information and the amount is recieved, Thanks alot guys!
Expand (1)
KryptoSwap admin December 16, 2024 11:18
Hello Silvia,
Your review means a lot to us, Thank you!
0
CommentRemove
Bortsov 178.23.185.* December 10, 2024 12:37
Exchange Bitcoin to PM EUR a couple of times. Thanks.
Expand (1)
KryptoSwap admin December 10, 2024 16:23
Hello Bortsov,
Your review means a lot to us, Thank you!
0
CommentRemove
Ivan 62.176.70.* December 7, 2024 08:47
Issue has been successfully resolved by the exchanger's administration
Profanities and abusive language were removed by the monitor's administration
Submitted a transfer on
23rd of November, a Saturday. I check on their customer support chat 4 days later
27th Wednesday after receiving nothing and the transaction status on their website just says pendig, they say "transfer failed, do you want to refund or try again?" I decide to ask them to try again and they say "expect it Friday"
29th Friday, i expect it but nothing comes through. I seek assistance on customer support chat that evening. They say "do you want a refund or do you want to receive it Monday?" I'm like ok, no point sending money back and forth, i'll wait it ou and agree to Monday. Monday comes,
2nd of December I ask them when can i expect it? they explain some bs about swift vs sepa, insinuating it's my bank's fault and ask what i'd liek to do now. At this point im pretty concerned and think that maybe their bank infrastructure isn't optimized to work with my particular European bank, so i ask for a refund. they say no problem, send us an email with your order ID and you'll receive it in 24 hours. I do that.
I wait 48 hours and come back on customer support chat on the
4th of december "we are still working on it". I'd like to think i remained patient and came back to customer support after 2 more days of nothing happening.
6th of december — "we are working on it". Checked again the day after — the 7th (today). "our team is on it"...
I will update what happens next, but obviously i am not happy so far. I remain hopeful, but hope dies last and this smells like a ***.
Expand (5)
KryptoSwap admin December 7, 2024 10:31
Hello Ivan,
Sorry for the inconvenience you've experienced. We were aware from the following day that the transfer would fail, as indicated by the notification you received via email and the status of your order. We made further attempts with different banks, but the issue persisted. Since you've requested a refund, please rest assured that it will be processed shortly. You should receive your refund today, and we will notify you once it's completed. Thank you for your patience while we finalize this.
Claim solved
KryptoSwap admin December 7, 2024 11:53
Ivan,
We apologize for any inconvenience caused. Your refund has been successfully completed.
Claim renewed
KryptoSwap admin December 7, 2024 11:55
Ivan,
Thank you.
Claim solved
BestChange admin December 7, 2024 12:04
Hello Ivan,

We kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
Ivan December 9, 2024 08:19
For anyone reading this, posting my review seemed to speed up the process, but fortunately i did receive my refund successfully! Thank you Kryptoswap team for doing what's right. I am relieved this wasn't a scam and would suggest anyone else giving krypto swap a try, to do so with a test amount at first, just in case. Will try using their service again in the future, even if things can take longer than expected, they come through, which is the most important part.
3
CommentRemove
Emilian 138.124.231.* December 7, 2024 14:19
Thank you for a fair, fast exchange.
Expand (1)
KryptoSwap admin December 9, 2024 11:02
Hello Emilian,
Your review means a lot to us, Thank you!
0
CommentRemove
Gabriel 45.200.184.* December 7, 2024 10:36
Everything is great. Not the first time exchanging, the level is at the top. Coins come quickly, everything is clear.
Expand (1)
KryptoSwap admin December 9, 2024 11:02
Hello Gabriel,
Your review means a lot to us, Thank you!
0
CommentRemove
Samuil 178.130.60.* December 6, 2024 21:50
The exchange process took half an hour and the money arrived without delay.
Expand (1)
KryptoSwap admin December 9, 2024 11:02
Hello Samuil,
Your review means a lot to us, Thank you!
0
CommentRemove
Joseph 104.164.205.* December 5, 2024 11:25
The service is stable, the exchange was fast, the money came on time, the rate is good.
Expand (1)
KryptoSwap admin December 9, 2024 11:02
Hello Joseph,
Your review means a lot to us, Thank you!
0
CommentRemove
Semenov 154.203.217.* December 5, 2024 09:38
The last transaction was successful and good. Thank you.
Expand (1)
KryptoSwap admin December 9, 2024 11:02
Hello Semenov,
Your review means a lot to us, Thank you!
0
CommentRemove
Igorevich 188.190.7.* December 2, 2024 10:18
Only positive impressions of this service, keep it up!:DD.
Expand (1)
KryptoSwap admin December 9, 2024 11:02
Hello Igorevich,
Your review means a lot to us, Thank you!
0
CommentRemove
Cheslav 188.190.6.* December 1, 2024 16:47
It took 3 hours but i received everything, i make 3 to 5 exchanges weekly with them, great team.
Expand (1)
KryptoSwap admin December 9, 2024 11:02
Hello Cheslav,
Your review means a lot to us, Thank you!
0
CommentRemove
Nikonov 185.79.136.* December 1, 2024 10:35
Support are very responsive all the time, thank you, great work]
Expand (1)
KryptoSwap admin December 9, 2024 11:02
Hello Nikonov,

Your review means a lot to us, Thank you!
0
CommentRemove
John 95.215.30.* November 30, 2024 18:03
The exchange was completed in less than 10 minutes. I recommend it.
Expand (1)
KryptoSwap admin December 9, 2024 11:02
Hello John,
Your review means a lot to us, Thank you!
0
CommentRemove
Pavlenko 23.230.8.* November 30, 2024 17:34
The best option of the best! I like it very much, it's convenient.

I recommend it to all my friends -_^
Expand (1)
KryptoSwap admin December 9, 2024 11:02
Hello Pavlenko,
Your review means a lot to us, Thank you!
0
CommentRemove
Kuzmenko 138.124.231.* November 30, 2024 08:42
No problem, exchanged easily and quickly.
Expand (1)
KryptoSwap admin November 30, 2024 12:39
Hello Kuzmenko,
Your review means a lot to us, Thank you!
0
CommentRemove
9 pages: 876542



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