|
Kingex exchanger
Go to the Kingex site
Information from the exchanger administration
Kingex is your reliable crypto exchange
Leave feedback about the exchanger
Fast. Convenient. Secure. Kingex is a modern cryptocurrency exchange for electronic and cash transactions. Need cash? In Ukraine? In Europe? Want to withdraw to a "Monobank" card? At a favorable exchange rate? Visit Kingex! Key advantages: Superior customer service: our professional managers will assist you with any questions regarding buying, selling, and exchanging cryptocurrencies. 24/7 exchanges in multiple directions and round-the-clock customer support on the website, in Telegram, and other messengers. Fast order processing: manual, automatic, and semi-automatic modes for maximum speed and minimal costs. Best rates and fees: crypto-cash, cash-crypto. Various partnership programs: referral, cashback, contests, giveaways, promotions. Wide selection of coins and tokens: Bitcoin, Ethereum, Litecoin, Tether, USDC, Monero, Dai, Tron, and adding new pairs, as well as various fiat currencies — US dollar, euro, hryvnia, pound, dirhams, baht, and others. We make SEPA, SWIFT transfers, work with Wise, Revolut, Payoneer. Working hours: 24/7. Contacts: Email: support@kingex.io Let’s meet at Kingex! Other exchangers
|
| Status: | active | Kingex reviews: | 023263569 | |
| Exchange rates: | 25087 | Volet TS: | — | |
| Reserve: | $298 078 524 | Perfect Money TS: | — | |
| Age: | 4 years 5 months | WebMoney BL: | — | |
| On BestChange: | 2 years 5 months | MyWOT rating: | 3.0 | |
| Country: |  |
Ukraine | Forums: | — |
Add review
| Your name: | |
| * Your e-mail: | |
| * Review: | |
| * Type: | |
When creating a financial claim, please make sure that the exchange regulations specified on the website Kingex have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the Kingex administrator resolve the problem more quickly. If you didn't like the Kingex's service and want to write about it, use the Comment review type. |
|
| Order number: | |
| * | |
Add a comment:
| Yevhenii |  |
31.133.116.* | June 19, 2025 06:00 |
Another exchange is done—seamless experience as always.
| Kingex admin | June 19, 2025 08:11 |
Hi Yevhenii,
Thank you for your feedback! We are glad that you appreciated our service, and we hope that you were satisfied with the speed of operations, and the rate. If you have any additional questions, we are always happy to help.
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our service, and we hope that you were satisfied with the speed of operations, and the rate. If you have any additional questions, we are always happy to help.
Thank you for being with us!
CommentRemove
| Valentin | |
91.239.161.* | June 14, 2025 05:33 |
Good service!
| Kingex admin | June 14, 2025 09:17 |
Hi Valentin,
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
CommentRemove
| Marianna | |
195.62.24.* | June 13, 2025 05:57 |
Very good exchanger. fast work. 100% satisfied.
| Kingex admin | June 14, 2025 09:13 |
Hi Marianna,
Thank you for your feedback! We are glad that you appreciated our operational speed. We also want to emphasize that we constantly strive to offer our customers advantageous exchange rates and ensure a high level of security in all our operations. Your trust is extremely important to us! If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our operational speed. We also want to emphasize that we constantly strive to offer our customers advantageous exchange rates and ensure a high level of security in all our operations. Your trust is extremely important to us! If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for being with us!
CommentRemove
| Mari | |
195.62.24.* | June 11, 2025 13:09 |
Again, I used this exchange office.
I am very satisfied, everything is clear and clear and most importantly quickly.
I am very satisfied, everything is clear and clear and most importantly quickly.
| Kingex admin | June 11, 2025 19:39 |
Hi Mari,
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
CommentRemove
| Yana |  |
51.159.194.* | June 9, 2025 10:19 |
Really fast exchange, I'm surprised in a good way.
| Kingex admin | June 9, 2025 14:31 |
Hi Yana,
Thank you for your feedback! We are glad that you appreciated our operational speed. We also want to emphasize that we constantly strive to offer our customers advantageous exchange rates and ensure a high level of security in all our operations. Your trust is extremely important to us! If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our operational speed. We also want to emphasize that we constantly strive to offer our customers advantageous exchange rates and ensure a high level of security in all our operations. Your trust is extremely important to us! If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for being with us!
CommentRemove
| Mark |  |
93.170.89.* | June 7, 2025 18:40 |
SO FAST! Bogdan manager have a magic power!
| Kingex admin | June 8, 2025 15:16 |
Hi Mark,
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
CommentRemove
| Artem |  |
188.69.111.* | June 5, 2025 08:19 |
One of the best exchange. It took 40 minutes to exchange ~500USDC to Privat UAH. In a SINGLE transaction. Awesome!
| Kingex admin | June 8, 2025 14:40 |
Hi, Artem,
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
CommentRemove
| Artem |  |
178.162.221.* | June 4, 2025 11:50 |
Great support. The exchange from USDT to Alipay went smooth and quick.
| Kingex admin | June 8, 2025 14:35 |
Hi, Artem,
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
CommentRemove
| Pp |  |
5.77.204.* | June 3, 2025 08:38 |
One of the best exchangers! Everything is fast and smooth!
| Kingex admin | June 8, 2025 14:22 |
Hi Pp,
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
CommentRemove
| Tamila |  |
99.173.156.* | May 30, 2025 15:42 |
Simple and Quickly!
| Kingex admin | May 30, 2025 20:26 |
Hi Tamila!
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
CommentRemove
| Liza |  |
185.70.54.* | May 29, 2025 17:31 |
I entered the wrong transfer amount, panicked, got worried, BUT the support solved the issue in less than a day. They explained everything, responded quickly and, most importantly, transferred the full amount in less than a day<3.
| Kingex admin | May 29, 2025 19:39 |
Hi Liza!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
CommentRemove
| Victoras | |
149.102.246.* | May 27, 2025 13:32 |
The AML case arose due to high-risk markers in the assets that the user had sent
KYC is required
The claim's status has been changed to neutral by the monitor's administration
Be extremely cautious and do not use this exchange. I tried to swap btc for 2250 euros and after I sent the btc I got 2 confirmation and then a fake "AML check". What this exchange does is bulk sending fake "AML checks" to most transactions and steals the funds for several days and then gives you back the lowest of the two after the exchange rate changes (ie this can be a 8%- 10% hit on your funds).
The exchange currently STOLE from me 0.0236565 btc that I received from clients for hard earned web design work I did for them. There wasn't any mixers or illegal stuff of course as everything is taxed. They do not want to return my btc and ask for up to 10 days for their fake "AML check" even though I don't want to exchange to euros with them as I need the btc to be exchange for euros today to pay rent. ie they don't want to even return my btc.
Kingex, return my BTC immediately to my wallet.
The exchange currently STOLE from me 0.0236565 btc that I received from clients for hard earned web design work I did for them. There wasn't any mixers or illegal stuff of course as everything is taxed. They do not want to return my btc and ask for up to 10 days for their fake "AML check" even though I don't want to exchange to euros with them as I need the btc to be exchange for euros today to pay rent. ie they don't want to even return my btc.
Kingex, return my BTC immediately to my wallet.
| BestChange admin | May 27, 2025 13:34 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| Kingex admin | May 27, 2025 13:36 |
Hello Victoras,
Your order was automatically flagged by our AML security system, which triggered a temporary hold for compliance review. We have already provided you with the full details and explanation via our support chat and email.
To proceed with the verification and release of funds, please provide the requested information as outlined by our team. This is a standard procedure in accordance with international compliance regulations, and we appreciate your cooperation in helping us resolve this matter as quickly as possible.
Thank you for your understanding.
Best regards,
Administrator Kingex
Your order was automatically flagged by our AML security system, which triggered a temporary hold for compliance review. We have already provided you with the full details and explanation via our support chat and email.
To proceed with the verification and release of funds, please provide the requested information as outlined by our team. This is a standard procedure in accordance with international compliance regulations, and we appreciate your cooperation in helping us resolve this matter as quickly as possible.
Thank you for your understanding.
Best regards,
Administrator Kingex
| Victoras | May 27, 2025 13:48 |
I want my BTC back to the wallet address that I have sent you in chat. I won't be spending 10 days for your fake AML "checks" so that you will return me the lowest of the two. Under EU law you are now holding my money without permission and have stolen it. Send the btc back to my wallet address now, I don't want to use your services.
| Kingex admin | May 27, 2025 13:52 |
Victoras,
Your accusations are entirely unfounded. Prior to proceeding with the transaction, you reviewed and accepted our Terms of Service and AML & KYC Policy, which clearly outline the conditions under which compliance checks may occur. By confirming your agreement, you acknowledged and consented to the associated procedures and timeframes.
No funds have been stolen. We operate strictly within the legal framework and in accordance with EU regulations. If you wish to resolve this matter as quickly as possible, please submit all requested documentation to our email as instructed. The verification process will continue according to the timeline you agreed to.
Best regards,
Administrator Kingex
Your accusations are entirely unfounded. Prior to proceeding with the transaction, you reviewed and accepted our Terms of Service and AML & KYC Policy, which clearly outline the conditions under which compliance checks may occur. By confirming your agreement, you acknowledged and consented to the associated procedures and timeframes.
No funds have been stolen. We operate strictly within the legal framework and in accordance with EU regulations. If you wish to resolve this matter as quickly as possible, please submit all requested documentation to our email as instructed. The verification process will continue according to the timeline you agreed to.
Best regards,
Administrator Kingex
| Victoras | May 27, 2025 13:56 |
According to EU law you have stolen my money. I can also sign that you are allowed to kill me, that doesn't mean you are allowed to kill me. In EU law you must return the original money to the sender if you do not process your services. You are not allowed to hold a EU citizen's funds as you are not a banking institution in the EU. Stop clicking on "claim solved" when it was not.
Send me back the btc you ahve stolen from me to the address I sent you in the email.
Send me back the btc you ahve stolen from me to the address I sent you in the email.
| Kingex admin | May 27, 2025 14:01 |
Victoras,
Your recent messages contain a number of legally incorrect and completely unfounded statements.
To clarify once again: we have no access to your funds. The transaction was automatically frozen by our compliance system in accordance with the AML & KYC Policy that you accepted before proceeding. Until the requested documents are provided and the compliance check is completed, the funds will remain frozen — this is standard procedure and fully aligned with legal norms.
We reserve the right to mark any false or unjustified claim as resolved — especially when it contains misinformation or violates our communication standards.
If you truly wish to resolve this, we strongly encourage you to provide the requested documents via email. Otherwise, we will be unable to proceed.
Best regards,
Administrator Kingex
Your recent messages contain a number of legally incorrect and completely unfounded statements.
To clarify once again: we have no access to your funds. The transaction was automatically frozen by our compliance system in accordance with the AML & KYC Policy that you accepted before proceeding. Until the requested documents are provided and the compliance check is completed, the funds will remain frozen — this is standard procedure and fully aligned with legal norms.
We reserve the right to mark any false or unjustified claim as resolved — especially when it contains misinformation or violates our communication standards.
If you truly wish to resolve this, we strongly encourage you to provide the requested documents via email. Otherwise, we will be unable to proceed.
Best regards,
Administrator Kingex
| Victoras | May 27, 2025 14:08 |
My funds are located in your wallet. They are not "frozen" by a third party or anything else, it's your fake "internal" system. I don't want to use your services and requested several times to get my btc back to my wallet address which you are required to by eu law.
You are asking me in the email you sent, to ask all my clients to give screenshots from their wallet addresses/platforms that they sent me the btc through. That will not happen and is ridiculous. You have currently stolen my money. I will keep this thread open until you send me back my btc.
You are asking me in the email you sent, to ask all my clients to give screenshots from their wallet addresses/platforms that they sent me the btc through. That will not happen and is ridiculous. You have currently stolen my money. I will keep this thread open until you send me back my btc.
| Kingex admin | May 27, 2025 14:14 |
Victoras,
Your repeated accusations of theft are not only entirely false but also legally baseless.
As clearly stated in our Terms of Use and AML/KYC Policy — which you accepted prior to using our services — we are obliged to perform enhanced due diligence in certain cases. The current review was triggered automatically by our internal compliance system in accordance with those policies.
The BTC you sent is held under technical lock pending the outcome of the AML check. You confirmed your agreement to this process by proceeding with the transaction.
If you are unwilling to provide the required documents, the funds will remain frozen. There will be no refund without compliance.
We consider this matter fully addressed. Please refrain from further groundless claims.
Best regards,
Administrator Kingex
Your repeated accusations of theft are not only entirely false but also legally baseless.
As clearly stated in our Terms of Use and AML/KYC Policy — which you accepted prior to using our services — we are obliged to perform enhanced due diligence in certain cases. The current review was triggered automatically by our internal compliance system in accordance with those policies.
The BTC you sent is held under technical lock pending the outcome of the AML check. You confirmed your agreement to this process by proceeding with the transaction.
If you are unwilling to provide the required documents, the funds will remain frozen. There will be no refund without compliance.
We consider this matter fully addressed. Please refrain from further groundless claims.
Best regards,
Administrator Kingex
| BestChange admin | May 27, 2025 14:21 |
Hello,
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as DarkMarket, Sanctions, Mixing Service, or marked with other high-risk labels.
In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.com/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.
The status of your complaint is changed to neutral with the capability of commenting.
Sincerely, administration of the BestChange exchanger monitor.
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as DarkMarket, Sanctions, Mixing Service, or marked with other high-risk labels.
In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.com/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.
The status of your complaint is changed to neutral with the capability of commenting.
Sincerely, administration of the BestChange exchanger monitor.
| Victoras | May 27, 2025 14:21 |
You are currently holding my BTC unlawfully without giving even the reason why you are holding it. I don't want to use your services and I request my btc back (I will not by any means want euros from you so when you give me back my money don't give me your -10% exchange rate once the price goes up.) I will keep this thread open until you give me my btc back.
You are asking me in the email you sent, to ask all my clients to give screenshots from their wallet addresses/platforms that they sent me the btc through. That will not happen and is ridiculous.
You can't steal user's funds by faking AML requests and then holding funds ad not return them. You can deny a request for an exchange but you can't steal the money. Do not click on claim resolved as it was obviously not resolved. Don't try to hide your misconduct from being viewed by others.
You are asking me in the email you sent, to ask all my clients to give screenshots from their wallet addresses/platforms that they sent me the btc through. That will not happen and is ridiculous.
You can't steal user's funds by faking AML requests and then holding funds ad not return them. You can deny a request for an exchange but you can't steal the money. Do not click on claim resolved as it was obviously not resolved. Don't try to hide your misconduct from being viewed by others.
| Kingex admin | May 27, 2025 14:26 |
Victoras,
You have already received a detailed explanation from administration of the BestChange exchanger monitor regarding the reason your transaction is under review. All further steps were clearly outlined in that communication.
We are now simply waiting for you to provide the requested materials to the email address specified.
Looking forward to your cooperation.
Until then — take care!
Best regards,
Administrator Kingex
You have already received a detailed explanation from administration of the BestChange exchanger monitor regarding the reason your transaction is under review. All further steps were clearly outlined in that communication.
We are now simply waiting for you to provide the requested materials to the email address specified.
Looking forward to your cooperation.
Until then — take care!
Best regards,
Administrator Kingex
| Victoras | May 29, 2025 12:52 |
Hi there Kingex,
I have attached and answered everything that you requested in the email. Release my funds now please.
I have attached and answered everything that you requested in the email. Release my funds now please.
| Kingex admin | May 29, 2025 13:02 |
Victoras,
If you have already provided all the requested information, please wait for the completion of the verification procedure within the established timeframe. As stated earlier, the AML verification process takes from 1 to 10 business days. However, depending on the complexity of the case investigation and the timing of the provision of documents confirming your identity and the origin of funds, it may last for an indefinite period.
You will be notified of the completion and results of the investigation via email to the address provided in your order.
Best regards,
Administrator Kingex
If you have already provided all the requested information, please wait for the completion of the verification procedure within the established timeframe. As stated earlier, the AML verification process takes from 1 to 10 business days. However, depending on the complexity of the case investigation and the timing of the provision of documents confirming your identity and the origin of funds, it may last for an indefinite period.
You will be notified of the completion and results of the investigation via email to the address provided in your order.
Best regards,
Administrator Kingex
| Victoras | May 29, 2025 13:09 |
I sent everything and went above and beyond, nothing is complex here it is pretty straight forward. I'm waiting to receive my funds.
| Kingex admin | May 29, 2025 13:11 |
Victoras,
Thank you for your understanding.
Please await the completion of the verification process. You will be notified via email once the review is finalized or if any additional information is required.
Best regards,
Administrator Kingex
Thank you for your understanding.
Please await the completion of the verification process. You will be notified via email once the review is finalized or if any additional information is required.
Best regards,
Administrator Kingex
CommentRemove
| Delta |  |
84.15.217.* | May 28, 2025 11:17 |
Excellent exchanger. Everything was fast, accurate, and on time. I exchanged USDT to fiat, and the whole process took less than 3 hours.
| Kingex admin | May 28, 2025 20:34 |
Hi Delta!
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
CommentRemove
| Ciryl | |
149.74.229.* | May 24, 2025 13:52 |
Great service!
| Kingex admin | May 24, 2025 20:36 |
Hi Ciryl!
Thank you for your feedback! We are glad that you appreciated our service, and we hope that you were satisfied with the speed of operations, and the rate. If you have any additional questions, we are always happy to help.
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our service, and we hope that you were satisfied with the speed of operations, and the rate. If you have any additional questions, we are always happy to help.
Thank you for being with us!
CommentRemove
| Aleksandr |  |
77.111.245.* | May 24, 2025 09:55 |
Fast translation, very friendly support. I recommend!
| Kingex admin | May 24, 2025 20:35 |
Hi Aleksandr!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
CommentRemove
| User | |
31.128.190.* | May 23, 2025 22:20 |
I sincerely want to recommend this exchanger. There was a slight delay from the bank, I immediately contacted the online support service. The operator responded quickly, checked the success of the transaction and explained that the delay was on the bank's side, since the disruption occurs at night. I received the money in a few minutes. I am pleasantly surprised by the good service.
| Kingex admin | May 24, 2025 20:32 |
Hi user!
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
CommentRemove
| Ivan | |
5.178.148.* | May 21, 2025 05:46 |
Excellent exchange, amazing support team.
BTC to USD Wise.
BTC to USD Wise.
| Kingex admin | May 21, 2025 17:30 |
Hi Ivan!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
CommentRemove
| Customer | |
45.83.220.* | May 20, 2025 18:19 |
According to the information available, the exchanger has no financial obligations to this user
I created an order for EUR SEPA. Order is "completed" in 10 minutes.
No funds received on my bank. Support says they send money. SEPA is instant. My bank says nothing was received/pending.
Next day I contact support they ask bank statement, they will not provide a receipt of them sending any funds.
They say order complete but they actually send nothing. They first wait for documents, and then release.
Be careful here, this is not in any of their policies. They can at any time keep your funds. I am still waiting.
No funds received on my bank. Support says they send money. SEPA is instant. My bank says nothing was received/pending.
Next day I contact support they ask bank statement, they will not provide a receipt of them sending any funds.
They say order complete but they actually send nothing. They first wait for documents, and then release.
Be careful here, this is not in any of their policies. They can at any time keep your funds. I am still waiting.
| BestChange admin | May 20, 2025 19:55 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| Kingex admin | May 20, 2025 20:20 |
Hi dear user!
First of all, sorry for the late answer.
Unfortunately, we just have received the info that the sent payment returned to the sender’s balance. To proove that funds were successfully sent yesterday, we attach a payment screenshot to the letter to your email.
Please check the details, and the limits for funds receipt, or provide other details, or the crypto wallet address with the network specified for refund to our email support@kingex.io.
Thank you for your understanding and cooperation!
Best regards,
Kingex Admin.
First of all, sorry for the late answer.
Unfortunately, we just have received the info that the sent payment returned to the sender’s balance. To proove that funds were successfully sent yesterday, we attach a payment screenshot to the letter to your email.
Please check the details, and the limits for funds receipt, or provide other details, or the crypto wallet address with the network specified for refund to our email support@kingex.io.
Thank you for your understanding and cooperation!
Best regards,
Kingex Admin.
CommentRemove
| David | |
80.90.226.* | May 18, 2025 14:36 |
As always USDC -> Bank IDR swift.
| Kingex admin | May 19, 2025 17:11 |
Hi David!
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
CommentRemove
| Natali | |
169.150.210.* | May 16, 2025 08:51 |
I’ve been using this exchange service very often, and I’m always impressed by their reliability and professionalism. The rates are very competitive, and transactions are fast and smooth every time. The staff is friendly and helpful, making the whole process easy and stress-free. Highly recommend it to anyone looking for a trustworthy and efficient currency exchange!
| Kingex admin | May 16, 2025 12:21 |
Hi Natali!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
CommentRemove
| Mari | |
78.154.173.* | May 16, 2025 04:47 |
Thank you for the superior high-speed, friendly exchanger to its customers. Fast exchange to USDT at a favorable rate! Flawless execution of my order.
| Kingex admin | May 16, 2025 12:21 |
Hi Mari!
Thank you for your feedback about our cryptocurrency exchange! We are glad that you appreciated our favorable exchange rate. We also take pride in the fast processing speed of orders, and our professional support team is always ready to help if you have any additional questions or need assistance.
Thank you for being with us!
Thank you for your feedback about our cryptocurrency exchange! We are glad that you appreciated our favorable exchange rate. We also take pride in the fast processing speed of orders, and our professional support team is always ready to help if you have any additional questions or need assistance.
Thank you for being with us!
CommentRemove
| Filip | |
104.28.130.* | May 14, 2025 09:15 |
Great experience overall! The platform was easy to use, transactions were fast, and everything went smoothly from start to finish. Very satisfied and would definitely use it again.
| Kingex admin | May 14, 2025 13:48 |
Hi Filip!
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
CommentRemove
| Olena | |
109.87.150.* | May 12, 2025 19:38 |
I made an exchange on this service, I was pleased with the fast order processing time, 30 minutes and the money was already on the card despite the fact that it was already night. Thank you for the nice exchange rate.
The site interface is easy to use.
The site interface is easy to use.
| Kingex admin | May 13, 2025 13:16 |
Hi Olena!
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
CommentRemove
| SpeedoLord |  |
77.249.89.* | May 9, 2025 09:48 |
Great exchange! Done transfer USDT to EUR IBAN in less then hour!
| Kingex admin | May 9, 2025 17:56 |
Hi SpeedoLord!
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
CommentRemove
| Tracey | |
142.111.152.* | May 5, 2025 20:14 |
Lack of any evidences confirming the accuracy of the information given down below
Never heard of these guys until I received spam from them a few minutes ago asking to be reviewed. So I am. Never deal with spammers.
| Kingex admin | May 6, 2025 06:29 |
Hello Tracey,
We do not send unsolicited emails and do not promote our exchange services via email marketing. If you believe you received a message claiming to be from us, please provide the email address in question or contact us directly at support@kingex.io — we will be happy to investigate the matter thoroughly.
Until any evidence is presented, we consider this review an attempt to discredit our exchange service without basis.
Best regards,
Administrator Kingex
We do not send unsolicited emails and do not promote our exchange services via email marketing. If you believe you received a message claiming to be from us, please provide the email address in question or contact us directly at support@kingex.io — we will be happy to investigate the matter thoroughly.
Until any evidence is presented, we consider this review an attempt to discredit our exchange service without basis.
Best regards,
Administrator Kingex
CommentRemove
| Anna | |
15.204.77.* | May 5, 2025 13:27 |
Good service and support is just excellent.
| Kingex admin | May 5, 2025 20:19 |
Hi Anna!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
CommentRemove
| Neylon |  |
213.230.74.* | May 1, 2025 10:18 |
Fast and reliable exchange, not my first time — always satisfied!
| Kingex admin | May 1, 2025 14:59 |
Hi Neylon!
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
CommentRemove
| Dmytro | |
77.111.246.* | May 1, 2025 08:06 |
Good and fast exchange.
| Kingex admin | May 1, 2025 14:59 |
Hi Dmytro!
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
CommentRemove
| Aleksandr |  |
188.138.145.* | April 29, 2025 18:27 |
Very fast exchange service with good support!
| Kingex admin | April 30, 2025 17:06 |
Hi Aleksandr!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
CommentRemove
| Marianna | |
78.154.173.* | April 23, 2025 09:37 |
I am very satisfied with the speed of this service.
Instant currency exchange.
Instant currency exchange.
| Kingex admin | April 23, 2025 12:39 |
Hi Marianna!
Thank you for your feedback! We are glad that you appreciated our operational speed. We also want to emphasize that we constantly strive to offer our customers advantageous exchange rates and ensure a high level of security in all our operations. Your trust is extremely important to us! If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our operational speed. We also want to emphasize that we constantly strive to offer our customers advantageous exchange rates and ensure a high level of security in all our operations. Your trust is extremely important to us! If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for being with us!
CommentRemove
Kingex exchanger's most popular directions for the last 30 days:
| No statistics so far. |