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Kingex exchanger
Go to the Kingex site
Information from the exchanger administration
Kingex is your reliable crypto exchange
Leave feedback about the exchanger
Fast. Convenient. Secure. Kingex is a modern cryptocurrency exchange for electronic and cash transactions. Need cash? In Ukraine? In Europe? Want to withdraw to a "Monobank" card? At a favorable exchange rate? Visit Kingex! Key advantages: Superior customer service: our professional managers will assist you with any questions regarding buying, selling, and exchanging cryptocurrencies. 24/7 exchanges in multiple directions and round-the-clock customer support on the website, in Telegram, and other messengers. Fast order processing: manual, automatic, and semi-automatic modes for maximum speed and minimal costs. Best rates and fees: crypto-cash, cash-crypto. Various partnership programs: referral, cashback, contests, giveaways, promotions. Wide selection of coins and tokens: Bitcoin, Ethereum, Litecoin, Tether, USDC, Monero, Dai, Tron, and adding new pairs, as well as various fiat currencies — US dollar, euro, hryvnia, pound, dirhams, baht, and others. We make SEPA, SWIFT transfers, work with Wise, Revolut, Payoneer. Working hours: 24/7. Contacts: Email: [email protected] Let’s meet at Kingex! Other exchangers
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| Status: | active | Reviews: | 3545 | ||
| Age: | 5 years 4 months | Financial claims: | 031 | ||
| On BestChange: | 3 years 4 months | Total currencies: | 154 | ||
| Country: |  |
Exchange rates: | 25 293 | ||
| AML transparency: | AML | Total reserves: | $268 846 542 | ||
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When creating a financial claim, please make sure that the exchange regulations specified on the website Kingex have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the Kingex administrator resolve the problem more quickly. If you didn't like the Kingex's service and want to write about it, use the Comment review type. |
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Add a comment:
| Max steck |  |
178.79.131.* | August 17, 2026 09:52 |
Best service
use it for 2 year
all good
thank you guys.
use it for 2 year
all good
thank you guys.
| Kingex admin | August 17, 2026 20:48 |
Hello Max steck,
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
CommentRemove
| Zbig |  |
217.97.68.* | August 14, 2026 10:29 |
And again thanks for swift action and helpful support.
| Kingex admin | August 16, 2026 13:09 |
Hello Zbig,
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
CommentRemove
| Zbig | |
217.97.68.* | August 13, 2026 09:05 |
Thanks! Smooth exchange.
| Kingex admin | August 13, 2026 17:07 |
Hello Zbig,
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
CommentRemove
| Zbig | |
217.97.68.* | August 12, 2026 19:59 |
Everything went fine, swift and fast exchange, helpful team.
| Kingex admin | August 13, 2026 17:06 |
Hello Zbig,
Thank you for your feedback! We are glad that you appreciated our operational speed. We also want to emphasize that we constantly strive to offer our customers advantageous exchange rates and ensure a high level of security in all our operations. Your trust is extremely important to us! If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our operational speed. We also want to emphasize that we constantly strive to offer our customers advantageous exchange rates and ensure a high level of security in all our operations. Your trust is extremely important to us! If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for being with us!
CommentRemove
| Rb |  |
89.247.175.* | August 12, 2026 15:02 |
Everything worked out well. Can recommend.
Looking forward to using their services in the future.
Looking forward to using their services in the future.
| Kingex admin | August 13, 2026 17:05 |
Hello Rb,
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
CommentRemove
| Margo | |
77.23.245.* | August 3, 2026 16:19 |
Really good and fast working service, made ex change first time, everything went clear and smooth. Good service.
| Kingex admin | August 4, 2026 06:31 |
Hello Margo,
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
CommentRemove
| Igor |  |
77.111.244.* | August 1, 2026 14:36 |
Everything went smoothly from start to finish. The exchange was completed much faster than I expected, and customer support replied almost immediately when I had a question. Great service, fair rates, and excellent customer care—I’ll definitely be using this exchange again.
| Kingex admin | August 2, 2026 12:23 |
Hello Igor,
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
CommentRemove
| Arseny |  |
149.3.113.* | July 24, 2026 06:47 |
Very fast, good exchange rates. Comfortable UI/UX.
| Kingex admin | July 25, 2026 20:33 |
Hello Arseny,
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
CommentRemove
| Miho |  |
91.245.206.* | July 21, 2026 22:58 |
I'm thrilled with these guys. I trusted them completely. They advised me on how to do everything correctly before the transfer. They answered all my questions. I transferred the money to Canadian dollars, and it arrived instantly. I was pleasantly surprised. Everything was great. Very fast and professional. I recommend them to everyone!
| Kingex admin | July 22, 2026 17:02 |
Hello Miho,
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
CommentRemove
| Arthur |  |
5.77.137.* | July 21, 2026 17:22 |
Fast service and smooth exchange. I exchanged USDT to Zelle. Everything arrived without any issues. The support team was also responsive, helpful, and kept me updated throughout the process. Overall, a great experience. I'd definitely use this exchanger again.
| Kingex admin | July 22, 2026 17:01 |
Hello Arthur,
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
CommentRemove
| Tom | |
141.98.252.* | July 14, 2026 19:55 |
Professional and fast responses. I use this service for months and every time glad to come back for new tasks.
| Kingex admin | July 15, 2026 12:29 |
Hello Tom,
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
CommentRemove
| Tommaso | |
83.41.209.* | July 14, 2026 10:01 |
Smooth and easy as usual.
| Kingex admin | July 15, 2026 12:28 |
Hello Tommaso,
Thank you for your feedback! We are glad that you appreciated our service, and we hope that you were satisfied with the speed of operations, and the rate. If you have any additional questions, we are always happy to help.
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our service, and we hope that you were satisfied with the speed of operations, and the rate. If you have any additional questions, we are always happy to help.
Thank you for being with us!
CommentRemove
| Mx | |
207.89.84.* | July 12, 2026 16:36 |
Very satisfied with the transaction. Quickly exchanged USDT for Euros in Munich.
| Kingex admin | July 14, 2026 09:22 |
Hello Mx,
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
CommentRemove
| Lyrim |  |
194.127.167.* | July 7, 2026 07:00 |
Under review by the monitor's administration
About 21 hours ago, I placed an order for the “USDT > Zelle” conversion direction, and they claim that the money is stuck. They’re acting like amateur service. Whether the funds are held in your bank is not my problem—it’s your responsibility. But you’re keeping me waiting for this. How does that make sense? I’ve used this place many times before to work on the “USDT > Zelle” conversion direction, and this is the first time this has happened. It seems like when something goes wrong, they don’t take responsibility and instead pass it on to the customer. This is unprofessional and careless.
| Kingex admin | July 7, 2026 07:09 |
Hello Lyrim,
Firstly, we would like to express our apologies for the inconvenience you've encountered. Unfortunately, when interacting with banking systems, delays often occur on the bank's end.
Your order was processed yesterday in 2 payments, one of which was successfully sent, while the second was placed on hold by the bank for the review. This can happen, for example, due to unusual account activity or a random bank check.
Yesterday we provided you with proof that the funds had been sent on our end, and we cannot influence the speed at which the payment system processes the pending status.
We've submitted several requests to the payment system's support team, but we need to wait for the bank's review to complete. We've exhausted all our options for influencing the bank's processing speed.
Unfortunately, payments on hold also cannot be cancelled, as this is how banks work.
Unfortunately, your complaint pertains not to us as a cryptocurrency exchange service, but to the way traditional banking systems operate. Furthermore, we've already informed you in our support chat that such situations occasionally occur with payments to Zelle.
Please wait for the payment to be processed by the bank and for the funds to be credited to your balance. In our experience, this usually takes up to 24 hours.
Thank you for your understanding and cooperation.
Best regards,
Kingex Admin.
Firstly, we would like to express our apologies for the inconvenience you've encountered. Unfortunately, when interacting with banking systems, delays often occur on the bank's end.
Your order was processed yesterday in 2 payments, one of which was successfully sent, while the second was placed on hold by the bank for the review. This can happen, for example, due to unusual account activity or a random bank check.
Yesterday we provided you with proof that the funds had been sent on our end, and we cannot influence the speed at which the payment system processes the pending status.
We've submitted several requests to the payment system's support team, but we need to wait for the bank's review to complete. We've exhausted all our options for influencing the bank's processing speed.
Unfortunately, payments on hold also cannot be cancelled, as this is how banks work.
Unfortunately, your complaint pertains not to us as a cryptocurrency exchange service, but to the way traditional banking systems operate. Furthermore, we've already informed you in our support chat that such situations occasionally occur with payments to Zelle.
Please wait for the payment to be processed by the bank and for the funds to be credited to your balance. In our experience, this usually takes up to 24 hours.
Thank you for your understanding and cooperation.
Best regards,
Kingex Admin.
Claim solved
| Lyrim | July 7, 2026 09:49 |
The problem has not been resolved; it continues.
Claim renewed
| Kingex admin | July 7, 2026 09:52 |
Lyrim, we understand your concerns but ask you to hear us that the problem is not on our side. Your payment is pending in the bank and to be credited it has to pass the review.
We cannot influence the bank operating system. The service is not responsible for delays due to a bank procedures.
Please wait for the successful status of payment.
Best regards,
Kingex Admin.
We cannot influence the bank operating system. The service is not responsible for delays due to a bank procedures.
Please wait for the successful status of payment.
Best regards,
Kingex Admin.
Claim solved
| Lyrim | July 7, 2026 10:29 |
Do not mark the issue as resolved. You can mark it as “resolved” once it has been resolved.
Claim renewed
| Kingex admin | July 7, 2026 10:32 |
Lyrim,
According to the information available to us, the payment has been successfully processed.
If the funds have indeed not been credited to the recipient’s account, please contact our support team via live chat or by email at [email protected]. We will review the situation and assist you further.
Best regards,
Kingex Admin
According to the information available to us, the payment has been successfully processed.
If the funds have indeed not been credited to the recipient’s account, please contact our support team via live chat or by email at [email protected]. We will review the situation and assist you further.
Best regards,
Kingex Admin
Claim solved
| Kingex admin | July 7, 2026 18:35 |
Dear Lyrim,
Please clarify the current status of your claim.
If you have received the funds, kindly confirm the receipt and remove this claim.
If you have not received the funds, please contact our support team immediately via live chat or by email at [email protected].
At this point, you have not provided any evidence or additional information supporting your claim after stating that the funds were not received. Therefore, we are unable to continue reviewing this case until you either confirm receipt of the funds or provide objective evidence that they have not been credited.
Best regards,
Kingex Admin
Please clarify the current status of your claim.
If you have received the funds, kindly confirm the receipt and remove this claim.
If you have not received the funds, please contact our support team immediately via live chat or by email at [email protected].
At this point, you have not provided any evidence or additional information supporting your claim after stating that the funds were not received. Therefore, we are unable to continue reviewing this case until you either confirm receipt of the funds or provide objective evidence that they have not been credited.
Best regards,
Kingex Admin
CommentRemove
| Vahagn |  |
45.159.74.* | July 6, 2026 07:37 |
I use a lot of different exchanges, before, but since I met the Kingex I am always using Kingex, why? Listen bro
1. Reliability and safety, you can trust them, and they doing his job so so well
2. Speed, they are so fast especially when we will compare it with another exchanges
3. Exchange rate of currencys, Kingex is always on top
4. Support, and support team, its so Nice when you know that every time they will help you, and they are doing it so well
Kingex really is the best.
1. Reliability and safety, you can trust them, and they doing his job so so well
2. Speed, they are so fast especially when we will compare it with another exchanges
3. Exchange rate of currencys, Kingex is always on top
4. Support, and support team, its so Nice when you know that every time they will help you, and they are doing it so well
Kingex really is the best.
| Kingex admin | July 6, 2026 15:47 |
Hello Vahagn,
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
CommentRemove
| Oleksii | |
84.40.152.* | July 2, 2026 12:42 |
Great service—the customer service representative responds quickly and professionally, and the funds are credited to the card in a single payment. I highly recommend it!
| Kingex admin | July 4, 2026 21:03 |
Hello Oleksii,
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
CommentRemove
| Ogopogo |  |
154.20.156.* | June 27, 2026 06:25 |
Swapped LTC to AliPay CNY. Process was very smooth. Took a bit longer to send LTC and timer expired but I contacted support and they helped me out along the entire process. Will use this service again!
| Kingex admin | June 27, 2026 11:17 |
Hello Ogopogo,
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
CommentRemove
| Sergey |  |
95.47.113.* | June 24, 2026 13:25 |
The exchange was done quickly, everything was automatic, easy and clear, and it was convenient that you could click the button to copy the details.
| Kingex admin | June 26, 2026 10:25 |
Hello Sergey,
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
CommentRemove
| Mihails |  |
94.186.60.* | June 14, 2026 12:03 |
Best exchanger, excellent, fast and reliable.
| Kingex admin | June 14, 2026 15:09 |
Hello Mihails,
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
CommentRemove
| George |  |
74.78.68.* | June 11, 2026 18:33 |
Have been using Kingex for TRC-20 to SWIFT. They are excellent. Fast, reliable and the exchanges are made at a reasonable cost. In the my last exchange, I entered the wrong routing number for the bank. Of course, the exchange did not go through, but Kingex help me to identify the problem and the quickly executed the exchange after I corrected my error.
| Kingex admin | June 13, 2026 13:13 |
Hi George,
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
CommentRemove
| Iroda | |
144.124.193.* | June 9, 2026 09:58 |
According to the information available, the exchanger has no financial obligations to this user
I have send USDT but no exchange. Neet to be investigated pls. ASAP.
| Kingex admin | June 9, 2026 10:02 |
Hello Iroda,
Your order has not been ignored and does not require any special investigation at this stage.
Please note that, according to clause 3.3 of our exchange regulations, the average processing time for orders is from 5 to 60 minutes from the moment the payment is credited to the service balance. In certain cases, especially during evenings, nights, weekends, holidays, or depending on the payment method used, processing may take longer.
We would also like to point out that this claim was submitted approximately 35 minutes after the order was created, which is still within the standard processing timeframe specified in the rules accepted during order creation.
Please allow additional time for processing. If the order remains unresolved after the standard processing period, we will be happy to investigate the situation further.
Best regards,
Kingex Admin
Your order has not been ignored and does not require any special investigation at this stage.
Please note that, according to clause 3.3 of our exchange regulations, the average processing time for orders is from 5 to 60 minutes from the moment the payment is credited to the service balance. In certain cases, especially during evenings, nights, weekends, holidays, or depending on the payment method used, processing may take longer.
We would also like to point out that this claim was submitted approximately 35 minutes after the order was created, which is still within the standard processing timeframe specified in the rules accepted during order creation.
Please allow additional time for processing. If the order remains unresolved after the standard processing period, we will be happy to investigate the situation further.
Best regards,
Kingex Admin
Claim solved
| Iroda | June 9, 2026 10:04 |
Not solved yet. Dont quit the claim.
Claim renewed
| Kingex admin | June 9, 2026 10:07 |
Iroda,
As previously explained, your order is currently within the standard processing framework established by the service rules.
However, if you no longer wish to proceed with the exchange under the applicable Terms of Service, please send an email to [email protected] specifying a cryptocurrency wallet address and the corresponding network for a refund review.
Please note that while we are awaiting your decision, processing of your order has been suspended.
We kindly ask you to either confirm that you wish to proceed with the exchange under the service regulations or provide refund details via email.
Best regards,
Kingex Admin
As previously explained, your order is currently within the standard processing framework established by the service rules.
However, if you no longer wish to proceed with the exchange under the applicable Terms of Service, please send an email to [email protected] specifying a cryptocurrency wallet address and the corresponding network for a refund review.
Please note that while we are awaiting your decision, processing of your order has been suspended.
We kindly ask you to either confirm that you wish to proceed with the exchange under the service regulations or provide refund details via email.
Best regards,
Kingex Admin
Claim solved
| Iroda | June 9, 2026 10:11 |
No need to suspend. But i want to make it sure that the claim should not be closed before the transaction is finished. That's it. Please finish my order than i will close it by myself and delete the claim.
Claim renewed
| Kingex admin | June 9, 2026 10:15 |
Iroda,
Your claim is unfounded and violates the monitoring platform’s rules. The order processing period established by the service regulations has not expired and the execution of your order is still in progress.
Creating and repeatedly renewing a financial claim before the completion of the standard processing timeframe does not constitute a valid reason for a dispute and misrepresents the actual status of the order.
Your order will be completed in accordance with the applicable regulations.
At the same time, due to the publication and repeated renewal of an unjustified financial claim, we officially inform you that after the completion of the current order, any further cooperation with you will be terminated. Your details will be added to our internal blacklist, and any future orders created by you will be rejected.
Best regards,
Kingex Admin
Your claim is unfounded and violates the monitoring platform’s rules. The order processing period established by the service regulations has not expired and the execution of your order is still in progress.
Creating and repeatedly renewing a financial claim before the completion of the standard processing timeframe does not constitute a valid reason for a dispute and misrepresents the actual status of the order.
Your order will be completed in accordance with the applicable regulations.
At the same time, due to the publication and repeated renewal of an unjustified financial claim, we officially inform you that after the completion of the current order, any further cooperation with you will be terminated. Your details will be added to our internal blacklist, and any future orders created by you will be rejected.
Best regards,
Kingex Admin
Claim solved
| Kingex admin | June 9, 2026 10:27 |
Iroda,
Your order has been completed in full.
Please confirm receipt of the funds in full amount and remove the unfounded financial claim, as the service obligations on our side have been fully fulfilled.
Best regards,
Kingex Admin
Your order has been completed in full.
Please confirm receipt of the funds in full amount and remove the unfounded financial claim, as the service obligations on our side have been fully fulfilled.
Best regards,
Kingex Admin
| BestChange admin | June 9, 2026 10:34 |
Hello,
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger. Also please note that according to our rules https://www.bestchange.com/faq.html#complaint, a "complaint" type of feedback is allowed on our website if "the client has not received funds from the exchanger, and the due date has already passed" only. In any other case, please use a "comment" type of review.
Sincerely, administration of the BestChange exchanger monitor.
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger. Also please note that according to our rules https://www.bestchange.com/faq.html#complaint, a "complaint" type of feedback is allowed on our website if "the client has not received funds from the exchanger, and the due date has already passed" only. In any other case, please use a "comment" type of review.
Sincerely, administration of the BestChange exchanger monitor.
CommentRemove
| User | |
178.134.159.* | June 6, 2026 19:00 |
According to the information available, the exchanger has no financial obligations to this user
The company initiated a refund without sufficient justification. Due to the need to re-exchange the cryptocurrency, I incurred losses due to the exchange rate fluctuations. The company cited maintenance as justification for its actions, but this does not compensate for the financial losses I incurred.
| Kingex admin | June 6, 2026 19:18 |
Dear Customer,
Unfortunately, we are unable to complete the exchange in a direction that is currently undergoing technical maintenance. Therefore, we have submitted a request to process a refund.
Your claim regarding financial losses is not valid, as you will receive a full refund without any deduction of network fees, meaning you will receive exactly the same amount that you originally paid.
Regarding losses caused by exchange rate fluctuations, we cannot influence the payment method you choose. However, we would like to point out that our website offers a wide range of cryptocurrencies, including stablecoins, which are specifically designed to minimize such risks.
You also mentioned exchange rate fluctuations in your review. However, according to market charts, the value of the cryptocurrency you used for payment has actually increased since the moment you paid for your order. Therefore, you have not incurred a loss and have, in fact, made a small gain.
We are awaiting your cryptocurrency wallet address so that we can process the refund as quickly as possible.
Kind regards,
Kingex Admin.
Unfortunately, we are unable to complete the exchange in a direction that is currently undergoing technical maintenance. Therefore, we have submitted a request to process a refund.
Your claim regarding financial losses is not valid, as you will receive a full refund without any deduction of network fees, meaning you will receive exactly the same amount that you originally paid.
Regarding losses caused by exchange rate fluctuations, we cannot influence the payment method you choose. However, we would like to point out that our website offers a wide range of cryptocurrencies, including stablecoins, which are specifically designed to minimize such risks.
You also mentioned exchange rate fluctuations in your review. However, according to market charts, the value of the cryptocurrency you used for payment has actually increased since the moment you paid for your order. Therefore, you have not incurred a loss and have, in fact, made a small gain.
We are awaiting your cryptocurrency wallet address so that we can process the refund as quickly as possible.
Kind regards,
Kingex Admin.
Claim solved
| User | June 6, 2026 19:22 |
Why are you cancelling the order?
I am willing to wait until your technical maintenance is completed and would like to receive my funds. I am not in a hurry.
If I do not incur any losses, then this exchange remains profitable for your service as well. Therefore, I see no reason to cancel the order. I would appreciate it if you could process the exchange once the maintenance is finished instead of cancelling it.
I am willing to wait until your technical maintenance is completed and would like to receive my funds. I am not in a hurry.
If I do not incur any losses, then this exchange remains profitable for your service as well. Therefore, I see no reason to cancel the order. I would appreciate it if you could process the exchange once the maintenance is finished instead of cancelling it.
| Kingex admin | June 6, 2026 19:32 |
Dear Customer,
Unfortunately, we do not have a timeframe for the completion of the technical maintenance. However, it will certainly not be completed before Monday, and some updates may take several weeks.
Unfortunately, we neither have the ability nor the right to hold a customer’s funds indefinitely, as we are not a custodial service. Therefore, the only option currently available is a refund.
If you wish, we can notify you by email once the technical maintenance has been completed, so that you can create a new exchange order.
We are awaiting your cryptocurrency wallet address in order to process the refund as quickly as possible. Thank you.
Kind regards,
Kingex Admin.
Unfortunately, we do not have a timeframe for the completion of the technical maintenance. However, it will certainly not be completed before Monday, and some updates may take several weeks.
Unfortunately, we neither have the ability nor the right to hold a customer’s funds indefinitely, as we are not a custodial service. Therefore, the only option currently available is a refund.
If you wish, we can notify you by email once the technical maintenance has been completed, so that you can create a new exchange order.
We are awaiting your cryptocurrency wallet address in order to process the refund as quickly as possible. Thank you.
Kind regards,
Kingex Admin.
| User | June 6, 2026 19:35 |
Don't worry, you can transfer the funds manually to my card; you received them before they went into maintenance. I don't have to make an automatic transfer, so you, I, and none of us will lose anything, and your client will be happy. Isn't that just a dream?
| Kingex admin | June 6, 2026 19:42 |
Dear Customer,
Unfortunately, we do not have the technical capability to process orders in a direction that has been disabled by the system due to ongoing technical maintenance.
If you prefer to wait for the maintenance to be completed, we must inform you of the real risk of financial losses, as the exchange will be processed at the rate available at the time the direction is restored. Please confirm your acceptance of this condition or provide your cryptocurrency wallet address so that we can process the refund as quickly as possible.
Thank you.
Kind regards,
Kingex Admin.
Unfortunately, we do not have the technical capability to process orders in a direction that has been disabled by the system due to ongoing technical maintenance.
If you prefer to wait for the maintenance to be completed, we must inform you of the real risk of financial losses, as the exchange will be processed at the rate available at the time the direction is restored. Please confirm your acceptance of this condition or provide your cryptocurrency wallet address so that we can process the refund as quickly as possible.
Thank you.
Kind regards,
Kingex Admin.
| User | June 6, 2026 19:48 |
I apologize, but what about your words:
"Unfortunately, we neither have the ability nor the right to hold a customer's funds indefinitely, as we are not a custodial service. Therefore, the only option currently available is a refund."
So, it's no longer true and impossible? You can even hold my funds now. What an amazing service, how quickly you resolve everything!
"Unfortunately, we neither have the ability nor the right to hold a customer's funds indefinitely, as we are not a custodial service. Therefore, the only option currently available is a refund."
So, it's no longer true and impossible? You can even hold my funds now. What an amazing service, how quickly you resolve everything!
| Kingex admin | June 6, 2026 21:22 |
Dear Customer,
The refund was successfully completed in accordance with our agreement reached in email correspondence.
Best regards,
Kingex Admin.
The refund was successfully completed in accordance with our agreement reached in email correspondence.
Best regards,
Kingex Admin.
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| Ignacio |  |
181.81.13.* | June 2, 2026 15:11 |
I have bought 3.4k RMB. Very nice support and pretty fast deal. Would use it again for sure.
| Kingex admin | June 4, 2026 12:36 |
Hello Ignacio,
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
CommentRemove
| Liza | |
89.40.86.* | May 31, 2026 13:34 |
2+k USDT to UAH in 1 payment with required reference in 30 mins. Thank you for single transfer and high quality and speed.
| Kingex admin | June 2, 2026 11:44 |
Hello Liza,
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
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| Sergey | |
95.47.113.* | May 24, 2026 06:06 |
Good rates. Change in Sunday fast. Useful service.
| Kingex admin | May 25, 2026 10:06 |
Hello Sergey,
Thank you for your feedback about our cryptocurrency exchange! We are glad that you appreciated our favorable exchange rate. We also take pride in the fast processing speed of orders, and our professional support team is always ready to help if you have any additional questions or need assistance.
Thank you for being with us!
Thank you for your feedback about our cryptocurrency exchange! We are glad that you appreciated our favorable exchange rate. We also take pride in the fast processing speed of orders, and our professional support team is always ready to help if you have any additional questions or need assistance.
Thank you for being with us!
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| Marina | |
37.19.218.* | May 23, 2026 10:21 |
Great service and fast transactions. The exchange rate was fair, and the staff were polite and professional. Everything was smooth and efficient. Highly recommended.
| Kingex admin | May 25, 2026 10:06 |
Hello Marina,
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
CommentRemove
| Sergey | |
95.47.113.* | May 22, 2026 17:14 |
All good like everytime. At that one I change Usdt bep20. Changed very fast. I use this service more then 2 years. Thank you.
| Kingex admin | May 25, 2026 10:05 |
Hello Sergey,
Thank you for your feedback! We are glad that you appreciated our operational speed. We also want to emphasize that we constantly strive to offer our customers advantageous exchange rates and ensure a high level of security in all our operations. Your trust is extremely important to us! If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our operational speed. We also want to emphasize that we constantly strive to offer our customers advantageous exchange rates and ensure a high level of security in all our operations. Your trust is extremely important to us! If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for being with us!
CommentRemove
| User |  |
89.105.214.* | May 22, 2026 08:24 |
Great service, operator helped me solve a problem very quickly. Fast and reliable service.
| Kingex admin | May 25, 2026 09:49 |
Hello,
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
CommentRemove
| Bruno |  |
109.134.170.* | May 20, 2026 22:26 |
Top and fast.
| Kingex admin | May 22, 2026 11:28 |
Hello Bruno,
Thank you for your feedback! We are glad that you appreciated our operational speed. We also want to emphasize that we constantly strive to offer our customers advantageous exchange rates and ensure a high level of security in all our operations. Your trust is extremely important to us! If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our operational speed. We also want to emphasize that we constantly strive to offer our customers advantageous exchange rates and ensure a high level of security in all our operations. Your trust is extremely important to us! If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for being with us!
CommentRemove
| Mpn |  |
3.249.183.* | May 20, 2026 22:00 |
Best service
recommended.
recommended.
| Kingex admin | May 22, 2026 11:27 |
Hello Mpn,
Thank you for your feedback! We are glad that you appreciated our service, and we hope that you were satisfied with the speed of operations, and the rate. If you have any additional questions, we are always happy to help.
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our service, and we hope that you were satisfied with the speed of operations, and the rate. If you have any additional questions, we are always happy to help.
Thank you for being with us!
CommentRemove
| Roman |  |
46.232.152.* | May 19, 2026 10:50 |
Used to swap usdt -> eur (cash) in Bulgaria.
Fast, honest, reliable, fully track you over all steps until receiving.
Recommend.
Fast, honest, reliable, fully track you over all steps until receiving.
Recommend.
| Kingex admin | May 20, 2026 12:12 |
Hello Roman,
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
CommentRemove
| Roman Borbat | |
194.224.148.* | May 16, 2026 06:49 |
There was a problem with an bank provider.
Exchanger stay on chat with me and make a solution effectively.
Thank you! Very nice!
Exchanger stay on chat with me and make a solution effectively.
Thank you! Very nice!
| Kingex admin | May 17, 2026 12:48 |
Hello Roman Borbat,
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
CommentRemove
| Nataliia | |
24.66.228.* | May 13, 2026 22:57 |
First time using this exchanger and everything went well. Submitted the order, paid, and got the funds shortly after. Support is available if needed. Solid service, would use again.
| Kingex admin | May 14, 2026 13:13 |
Hello Nataliia,
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
CommentRemove
| Zoloto | |
104.28.156.* | May 13, 2026 12:37 |
Best exchange office—I’ve used it more than once and I’m very satisfied.
| Kingex admin | May 13, 2026 20:17 |
Hello Zoloto,
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
CommentRemove
| Dan | |
192.184.150.* | May 12, 2026 01:02 |
Everything was great, the exchange went perfectly, I've been using the exchanger for a very long time.
| Kingex admin | May 13, 2026 20:16 |
Hello Dan,
Thank you for your feedback! We are glad that you appreciated our service, and we hope that you were satisfied with the speed of operations, and the rate. If you have any additional questions, we are always happy to help.
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our service, and we hope that you were satisfied with the speed of operations, and the rate. If you have any additional questions, we are always happy to help.
Thank you for being with us!
CommentRemove
| Konstantin |  |
89.124.11.* | May 11, 2026 08:21 |
I regularly exchange money with this exchanger. The service and technical support are excellent. I recommend this exchange service.
| Kingex admin | May 11, 2026 20:48 |
Hello Konstantin,
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
CommentRemove
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