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Updated:
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AtChange exchanger

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Status: active Reviews: 81
Age: 9 years 8 months Financial claims: 039
On BestChange: 9 years 3 months Exchange rates: 17
Country:
China
Reserve: $646 603
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When creating a financial claim, please make sure that the exchange regulations specified on the website AtChange have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the AtChange administrator resolve the problem more quickly.

If you didn't like the AtChange's service and want to write about it, use the Comment review type.

* Order number:
*
 
Add a comment:
Vadim 176.221.206.* May 18, 2026 09:10
According to the information available, the exchanger has no financial obligations to this user
They aren't answering, Telegram isn't working. Support isn't responding, and they've taken the money.
Expand (3)
AtChange admin May 18, 2026 09:58
Hello Vadim,
Leave Alipay account not QR code.
If you leave QR code, chat with online support to get reply,not TG
AtChange admin May 18, 2026 09:58
Completed
BestChange admin May 18, 2026 10:58
Dear Vadim,

We kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
0
CommentRemove
Denis 66.42.61.* May 6, 2026 19:35
Under review by the monitor's administration
Be careful, they are deceiving.
Expand (2)
BestChange admin May 6, 2026 19:57
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
AtChange admin May 7, 2026 15:59
Hello Denis,
Order was completed ontime.
What’s your means?
Claim solved
3
CommentRemove
Rvz3Q1337 154.83.90.* April 27, 2026 14:37
According to the information available, the exchanger has no financial obligations to this user
I made the payment 4 hours ago. The website currently displays the status "Request Status: Auto-payout error"—whereas previously it stated that the request was being reviewed by an operator. I haven't received any email notifications, and there is no technical support available.
Expand (3)
AtChange admin April 27, 2026 23:59
Hello Rvz3Q1337,
LTC wallet maintained can’t transfer yet.
You can keep waiting or ask refund,just let us know,thanks
Claim solved
Rvz3Q1337 April 28, 2026 02:58
Okay, I will wait.
Rvz3Q1337 April 28, 2026 08:59
Arrived.
3
CommentRemove
User 38.180.197.* April 27, 2026 06:49
Under review by the monitor's administration
I haven't received any funds since yesterday.
They haven't responded to my Telegram account, the website chat, or my email.
Expand (2)
BestChange admin April 27, 2026 07:47
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
AtChange admin April 27, 2026 23:58
Hello dear customer,
Order completed ontime
Claim solved
3
CommentRemove
Oleg 46.216.174.* April 9, 2026 19:38
According to the information available, the exchanger has no financial obligations to this user
No response.
Expand (2)
AtChange admin April 16, 2026 15:05
Hello Oleg,
Completed ontime
BestChange admin April 16, 2026 15:28
Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
0
CommentRemove
Jose 185.165.242.* April 2, 2026 02:49
Another successful change, very quick and easy.
Expand (0)
0
CommentRemove
Jose 190.97.237.* March 5, 2026 19:43
Everything was excellent and fast.
Expand (0)
0
CommentRemove
Kyron 184.55.170.* February 20, 2026 23:50
Great service. Will definitely come back for future needs.
Expand (0)
0
CommentRemove
Vlad 89.149.90.* December 27, 2025 21:22
I am waiting for a response from the operator, there is no response. Social networks are not working, I wrote to the mail, too, silence. The money is just hanging there for now. There is nowhere to write.
Expand (2)
AtChange admin December 28, 2025 12:19
Hello Vlad,
Your Alipay account is not work,can’t pay,please provide work Alipay account.
https://postimg.cc/hQ9ST95Y
AtChange admin December 28, 2025 13:07
Vlad,
Returned because your Alipay account not work.
https://postimg.cc/FdRHLdy3
0
CommentRemove
Vlad 89.149.90.* December 28, 2025 12:34
According to the information available, the exchanger has no financial obligations to this user
I waited for an answer for almost a day, no one answered anywhere until I wrote to Bestchange support. And they returned the money back by withdrawing the commission of 1.5 $
Expand (1)
AtChange admin December 28, 2025 13:06
Hello Vlad,
Our weekend work time is free time.
We already reply ontime.
We recieved $295 but we send back $295.23.We not take any commissions,$1.5 is take by wallet internet fees.
https://postimg.cc/FdRHLdy3
0
CommentRemove
Silo 154.40.33.* December 25, 2025 15:58
Trustworthy, I've been dealing with this Exchanger for a long time.
Expand (0)
0
CommentRemove
Dan 38.244.128.* December 23, 2025 12:34
According to the information available, the exchanger has no financial obligations to this user
The order placed on 22/12/2025 is still not executed, money has not been received.
Expand (6)
BestChange admin December 23, 2025 12:49
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
AtChange admin December 23, 2025 12:54
Hello Dan,
We already email you ask alipay full name for transfer
Claim solved
Dan December 23, 2025 12:56
I have sent the requested via email at 10am 23/12/2025.
Dan December 23, 2025 13:05
...and sent couple reminders after, but still money has not been received. Please check and sent money to recepient or refund.
Claim renewed
AtChange admin December 23, 2025 13:28
Dan,
I found your email on scam mailbox,I just saw it.
Order completed.Check it.
Claim solved
Dan December 24, 2025 08:33
Money has been received well, thank you.
3
CommentRemove
Max 31.146.186.* November 28, 2025 11:19
Good transaction, no problem.
Expand (0)
0
CommentRemove
Lutfi 114.10.41.* November 26, 2025 10:15
According to the information available, the exchanger has no financial obligations to this user
Order on 2025/11/26, money has not yet been received.
Expand (3)
AtChange admin November 26, 2025 13:50
Hello Lutfi,
Order completed ontime,thanks
Claim solved
BestChange admin November 26, 2025 13:58
Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
Lutfi November 27, 2025 02:24
Got the balance.
3
CommentRemove
Daniel 68.129.124.* October 27, 2025 19:53
According to the information available, the exchanger has no financial obligations to this user
Created order on 10/25, money has not yet been received. Just want to know if my order will be done soon.
Expand (3)
BestChange admin October 28, 2025 12:51
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
AtChange admin November 1, 2025 10:31
Hello Daniel,
We waiting for your surname for transfer.
We finish order after you provide surname.
Thanks
Claim solved
Daniel November 1, 2025 15:17
Got it, good to go!
3
CommentRemove
Alex 79.117.107.* October 22, 2025 14:59
Issue has been fully resolved
According to the information available, the exchanger has no financial obligations to this user
Money not received, Support not responding.
Expand (2)
BestChange admin October 22, 2025 16:01
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
Alex October 22, 2025 18:40
Received!
0
CommentRemove
Eduard 46.183.184.* October 5, 2025 09:38
According to the information available, the exchanger has no financial obligations to this user
Money not received. Support is not responding via email\site chat-bot.
Expand (2)
BestChange admin October 8, 2025 15:33
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
AtChange admin October 8, 2025 15:38
Hello Eduard,
Order is finished 2days ago
Check your Alipay account
https://bc.to/Fdvb3M
Claim solved
3
CommentRemove
Koutchade Pulchrie 197.234.221.* September 11, 2025 14:28
According to the information available, the exchanger has no financial obligations to this user
Bonjour. Je n'ai pas reu mon paiement de 100$ en yuan sur mon alipay depuis 2 heure.
Expand (5)
Koutchade Pulchrie September 11, 2025 14:30
Bonjour.
Koutchade Pulchrie September 11, 2025 14:50
Il y a quelqu'un pour me rpondre?
AtChange admin September 11, 2025 15:56
Hello Koutchade Pulchrie,
Finished
Claim solved
BestChange admin September 11, 2025 16:03
Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
Koutchade Pulchrie September 11, 2025 16:17
C'est reu mais la prochaine fois envoy temps.
3
CommentRemove
Koutchade Pulchrie 197.234.223.* September 10, 2025 11:15
Issue has been successfully resolved by the exchanger's administration
According to the information available, the exchanger has no financial obligations to this user
Bonsoir. Je n'ai pas reu mon paiement de 200$ en yuan sur alipay.
Expand (8)
Koutchade Pulchrie September 10, 2025 11:17
Bonsoir. Je n'ai pas reu mon paiement de 200$ en yuan sur alipay.
Koutchade Pulchrie September 10, 2025 11:20
Il y a quelqu'un pour me rpondre?
Koutchade Pulchrie September 10, 2025 11:29
Il y a quelqu'un?
BestChange admin September 10, 2025 11:34
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
Koutchade Pulchrie September 10, 2025 11:41
Il y a quelqu'un?
Koutchade Pulchrie September 10, 2025 11:49
Depuis que je fais de petites sommes je n'ai jamais eu ce problme mais depuis hier que j'ai fait 200$ c'est un problme.
Aujourd'hui j'ai fait 100$ sans problme il suffit que je fasse 200$ et il y a problme.
Koutchade Pulchrie September 10, 2025 11:51
Transfert reu. Merci.
AtChange admin September 10, 2025 16:08
Hello Koutchade Pulchrie,
Completed
Claim solved
3
CommentRemove
Koutchade Pulchrie 41.79.219.* September 9, 2025 14:15
According to the information available, the exchanger has no financial obligations to this user
Bonsoir. Je n'ai pas reu mon paiement de 200$ en yuan sur alipay.
Expand (12)
Koutchade Pulchrie September 9, 2025 14:20
Quelqu'un peut me rpondre s'il vous plat.
AtChange admin September 9, 2025 14:22
Hello Koutchade Pulchrie,
Please provide correct Alipay real name to online support for transfer.
Claim solved
Koutchade Pulchrie September 9, 2025 14:25
Le nom c'est Koutchade.
Koutchade Pulchrie September 9, 2025 14:30
Je n'ai toujours pas reu le transfert.
AtChange admin September 9, 2025 14:31
Koutchade Pulchrie,
No,Alipay show it is XXX YISSEGNON A…,’XXX’ need filled.
Koutchade Pulchrie September 9, 2025 14:34
C'est yissegnon alain codjokinkin mais j'ai toujours utilis koutchade pour faire mes changes.
AtChange admin September 9, 2025 14:37
Koutchade Pulchrie,
Check email to look photos,you will know what I means
Koutchade Pulchrie September 9, 2025 14:45
C'est avec le passeport de Alain YISSEGNON j'ai cr alipay.
Koutchade Pulchrie September 9, 2025 14:47
Il y a quelqu'un?
Koutchade Pulchrie September 9, 2025 14:56
J'ai besoin des sous s'il vous plat.
AtChange admin September 9, 2025 15:00
Koutchade Pulchrie,
Completed
Koutchade Pulchrie September 9, 2025 15:02
Transfert reu.
3
CommentRemove
User 178.136.109.* May 5, 2025 15:06
Personal data was removed by the monitor's administration
According to the information available, the exchanger has no financial obligations to this user
Usdt trc20 — alipay
"Order ID ***
Status of order: The order is completed"

Money not received. Support is not responding via email\site chat-bot
6h left after order "completed"
Expand (4)
BestChange admin May 10, 2025 12:23
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
User May 10, 2025 15:27
Thanks money received.
Claim solved
AtChange admin May 10, 2025 15:29
Hello dear customer,
We made a mistake send out to order ***.
We transfer to you now.
Alipay transfer id is ***
Check it.Thanks.
Claim renewed
AtChange admin May 10, 2025 15:30
Ok,thanks
Claim solved
3
CommentRemove
Koutchade Pulchrie 41.79.219.* February 11, 2025 08:31
According to the information available, the exchanger has no financial obligations to this user
Bonjour. J'ai chang 117US en yuan, l'argent t reu par atchange mais rien dans mon alipay.
Expand (3)
Koutchade Pulchrie February 11, 2025 09:12
Personnes ne rpond?
Koutchade Pulchrie February 11, 2025 09:20
Problme rsolu. Merci.
AtChange admin February 15, 2025 11:22
Hello Koutchade Pulchrie,
Claim solved
3
CommentRemove
Venom 176.15.171.* January 26, 2025 07:37
Issue has been fully resolved
Personal data was removed by the monitor's administration
Not finished, id of transaction ***.
Expand (3)
Venom January 26, 2025 07:59
No one answering.
BestChange admin January 26, 2025 08:03
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
Venom January 26, 2025 09:30
Problem solved, thank you.
0
CommentRemove
Hussein 156.59.2.* January 3, 2025 18:01
Personal data was removed by the monitor's administration
According to the information available, the exchanger has no financial obligations to this user
Order ID ***no one answer on chat or telegram, the payment is done but didn't recived any alipay money.
Expand (4)
BestChange admin January 3, 2025 18:28
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
AtChange admin January 4, 2025 04:24
Hello Hussein,
Our work time is 9am-11pm Beijing time.
Order made after 11pm will be handled on next morning.
Your order is completed.
Alipay transfer id is 20250104200040011100160082958812
BestChange admin January 4, 2025 04:36
Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
Hussein January 4, 2025 06:10
Hello, Order done and i recive the money, thanks.
0
CommentRemove
User 85.12.7.* December 14, 2024 02:22
Very fast on Saturday, only need 10 mins to completed my order.
Expand (0)
0
CommentRemove
Reza Zareinezhad 188.245.167.* November 24, 2024 21:36
According to the information available, the exchanger has no financial obligations to this user
Status of order: Auto payout error
Order ID ***
My order is wrong, how should it be resolved?
Expand (3)
AtChange admin November 25, 2024 00:07
Hello Reza Zareinezhad,
You can’t take all,need 0.5% send out.
Claim solved
AtChange admin November 25, 2024 01:15
Reza Zareinezhad,
Transaction of 488.4 USD to account U47007440 was successfully completed.
Transaction batch#: 632368064
Reza Zareinezhad November 25, 2024 04:24
Thank you, I received the money.
3
CommentRemove
Anton 51.75.145.* November 23, 2024 06:42
Alipay-usdt, mein respekt.
Expand (0)
0
CommentRemove
Khalid haruna oshiozoka 197.211.58.* October 14, 2024 09:44
Personal data was removed by the monitor's administration
Issue has been successfully resolved by the exchanger's administration
I have made payment into my Alipay till now I haven’t received it yet with I’d number *** to my Alipay ***.
Expand (3)
BestChange admin October 14, 2024 11:08
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
AtChange admin October 16, 2024 03:25
Hello Khalid haruna oshiozoka,
Order is completed on 14th.OCT.
***
BestChange admin October 16, 2024 04:44
Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
0
CommentRemove
Koutchade Pulchrie 41.79.219.* October 7, 2024 10:46
Issue has been fully resolved
Bonjour. J'ai transfr 47 dollars de mon perfect money pour archange et comme statut c'est mis supprimer.
Expand (5)
BestChange admin October 7, 2024 10:49
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
Koutchade Pulchrie October 7, 2024 11:56
Je n'ai pas eu de suite.
Koutchade Pulchrie October 7, 2024 13:36
C'est quoi le problme? Retourner mes sous s'il vous plat.
Koutchade Pulchrie October 7, 2024 13:54
Problme rsolu.
AtChange admin October 7, 2024 16:02
Hello Koutchade Pulchrie,
You’re welcome
Claim solved
3
CommentRemove
Yahor 151.249.172.* October 2, 2024 15:07
Issue has been fully resolved
I transferred usd from perfectmoney to usdt trx, the application was paid but the money did not come to my account, the status of the application says auto payout error. Support is not responding.
Expand (2)
BestChange admin October 2, 2024 16:14
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
Yahor October 2, 2024 16:37
Problem solved, everything's fine.
0
CommentRemove
4 pages: 4321



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