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UAchanger exchanger
Go to the UAchanger site
Information from the exchanger administration
UAchanger - is a convenient and reliable exchange tool, offering over 8,000 exchange directions so that everyone can find the best option that suits their needs. Regardless of whether you want to exchange cryptocurrency for fiat or vice versa, our service offers flexible and competitive conditions.
Leave feedback about the exchanger
We are proud to have been successfully operating in the currency exchange market for 10 years, serving customers in more than 50 countries. Our extensive experience and constant striving for improvement have allowed us to win the trust and recognition of our users, who appreciate our professionalism and efficiency. One of our key values is security. We strictly follow global standards and practices, conducting a thorough AML check of each incoming transaction. This ensures that all transactions are carried out with the highest degree of protection, and your funds are under reliable control. Technical support schedule: Mon-Fri - 9:00-23:00 Sat-Sun -10:00 - 21:00 Other exchangers
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| Status: | active | UAchanger reviews: | 013131472 | |
| Exchange rates: | 9466 | Volet TS: | 1 | |
| Reserve: | $469 567 656 | Perfect Money TS: | 7.80 | |
| Age: | 5 years 7 months | WebMoney BL: | — | |
| On BestChange: | 5 years 5 months | MyWOT rating: | 3.0 | |
| Country: |  |
Ukraine | Forums: | — |
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When creating a financial claim, please make sure that the exchange regulations specified on the website UAchanger have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the UAchanger administrator resolve the problem more quickly. If you didn't like the UAchanger's service and want to write about it, use the Comment review type. |
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Add a comment:
| Tom |  |
77.111.247.* | May 16, 2025 13:43 |
Fast and easy.
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| Natalia |  |
148.3.206.* | May 8, 2025 11:12 |
He utilizado este exchange en varias ocasiones y, como siempre, todo ha sido rpido, claro y muy eficiente. El proceso de cambio se realiza sin demoras ni complicaciones. Quiero destacar especialmente a la operadora Victoria: muy amable, atenta y profesional. Siempre est disponible, responde a todas las preguntas con claridad y ofrece un excelente servicio. Es un placer tratar con un equipo as! Lo recomiendo totalmente.
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| Happy |  |
41.175.92.* | May 1, 2025 12:01 |
Always the best service and very fast response from support.
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| Asror Akhmadjanov |  |
84.54.86.* | April 28, 2025 18:18 |
Personal data was removed by the monitor's administration
Issue has been successfully resolved by the exchanger's administration
Hello.
I request that you consider my financial claim regarding the exchange service UAchanger for order number ***
On April 18, 2025, my exchange was halted for an AML check. In response to the initial request, I promptly provided all the necessary documents: details about the origin of the funds, screenshots of deposits and withdrawals, and information regarding the transfers through CryptoBot.
On April 23, the exchange requested additional data (transaction hashes). As soon as I received this message, I immediately responded, explaining that transfers through CryptoBot are done via checks, which do not include hashes, and provided the relevant proof.
To date, 11 days have passed since the exchange was halted. The operation is still not completed, and I have not received any new requests from the exchange.
I believe this delay and the lack of results violates the exchange's regulations and the reasonable time frame for the AML check.
I ask the administration of BestChange to intervene and ensure:
the completion of the exchange,
All supporting correspondence and materials are ready to be provided.
Best regards,
Asror.
I request that you consider my financial claim regarding the exchange service UAchanger for order number ***
On April 18, 2025, my exchange was halted for an AML check. In response to the initial request, I promptly provided all the necessary documents: details about the origin of the funds, screenshots of deposits and withdrawals, and information regarding the transfers through CryptoBot.
On April 23, the exchange requested additional data (transaction hashes). As soon as I received this message, I immediately responded, explaining that transfers through CryptoBot are done via checks, which do not include hashes, and provided the relevant proof.
To date, 11 days have passed since the exchange was halted. The operation is still not completed, and I have not received any new requests from the exchange.
I believe this delay and the lack of results violates the exchange's regulations and the reasonable time frame for the AML check.
I ask the administration of BestChange to intervene and ensure:
the completion of the exchange,
All supporting correspondence and materials are ready to be provided.
Best regards,
Asror.
| UAchanger admin | April 29, 2025 07:06 |
Hello Asror,
Thank you for your feedback.
Our service strictly adheres to international AML (Anti-Money Laundering) standards, as well as internal regulations aimed at preventing illicit activity and ensuring compliance with financial monitoring requirements.
The review period for AML-related cases may take up to 7 business days, starting from the moment the latest supporting documents and clarifications are received from the client.
The time required for processing directly depends on the accuracy, transparency, and completeness of the information provided.
At the stage of creating an order, users are clearly informed that all incoming deposits are subject to AML verification. A clickable agreement is also displayed, and accepting it is a required step — without agreement, it is technically impossible to proceed with the request.
Thank you for your patience and understanding.
Best regards,
The UAchanger Team
Thank you for your feedback.
Our service strictly adheres to international AML (Anti-Money Laundering) standards, as well as internal regulations aimed at preventing illicit activity and ensuring compliance with financial monitoring requirements.
The review period for AML-related cases may take up to 7 business days, starting from the moment the latest supporting documents and clarifications are received from the client.
The time required for processing directly depends on the accuracy, transparency, and completeness of the information provided.
At the stage of creating an order, users are clearly informed that all incoming deposits are subject to AML verification. A clickable agreement is also displayed, and accepting it is a required step — without agreement, it is technically impossible to proceed with the request.
Thank you for your patience and understanding.
Best regards,
The UAchanger Team
Claim solved
| Asror Akhmadjanov | April 29, 2025 08:28 |
Hello,
Thank you for your response and clarifications. I fully understand the importance of AML checks and have no objections to such procedures, especially when they comply with international standards and the internal regulations of your service.
I would like to point out that tomorrow will mark the 7th day since I provided all the requested documents and clarifications. If there is no progress or resolution by then, I will unfortunately have to continue pursuing my complaint and take further steps to protect my rights.
I hope the situation will be resolved promptly.
Best regards,
Asror.
Thank you for your response and clarifications. I fully understand the importance of AML checks and have no objections to such procedures, especially when they comply with international standards and the internal regulations of your service.
I would like to point out that tomorrow will mark the 7th day since I provided all the requested documents and clarifications. If there is no progress or resolution by then, I will unfortunately have to continue pursuing my complaint and take further steps to protect my rights.
I hope the situation will be resolved promptly.
Best regards,
Asror.
| Asror Akhmadjanov | April 30, 2025 08:59 |
Dear BestChange Team,
Today marks the 7th business day since I submitted the last batch of requested documents and clarifications on April 23, and 13 calendar days since the operation was initially halted on April 18 due to AML procedures.
Despite my timely cooperation and full transparency — including submitting proof of funds, deposit and withdrawal screenshots, and explanations regarding CryptoBot transfers — no progress has been made, and I have not received any new questions or updates from the UAchanger support team.
I understand and respect the importance of AML compliance, but I must note that this ongoing delay appears to exceed both the platform’s stated timeline and the reasonable timeframe for such reviews.
I kindly request the BestChange administration to assist in resolving this issue promptly and ensure that:
The AML check is finalized without further delay
The exchange is completed
All supporting materials and communication history are available upon request.
Thank you for your attention and support.
Best regards,
Asror Akhmadjanov.
Today marks the 7th business day since I submitted the last batch of requested documents and clarifications on April 23, and 13 calendar days since the operation was initially halted on April 18 due to AML procedures.
Despite my timely cooperation and full transparency — including submitting proof of funds, deposit and withdrawal screenshots, and explanations regarding CryptoBot transfers — no progress has been made, and I have not received any new questions or updates from the UAchanger support team.
I understand and respect the importance of AML compliance, but I must note that this ongoing delay appears to exceed both the platform’s stated timeline and the reasonable timeframe for such reviews.
I kindly request the BestChange administration to assist in resolving this issue promptly and ensure that:
The AML check is finalized without further delay
The exchange is completed
All supporting materials and communication history are available upon request.
Thank you for your attention and support.
Best regards,
Asror Akhmadjanov.
Claim renewed
| Asror Akhmadjanov | April 30, 2025 15:15 |
Dear BestChange Team,
I am pleased to inform you that my issue regarding the exchange with UAchanger has been successfully resolved. The support team provided detailed explanations and clarified the situation, which helped me better understand the delay and the reasons behind it.
While I initially expressed dissatisfaction with the duration of the process, I now recognize that the situation was handled according to the necessary procedures, and I appreciate the effort put into reviewing my case.
I would like to formally withdraw my complaint and express my gratitude for your assistance in resolving the issue. I understand the importance of AML and KYC procedures, and I fully respect the protocols in place.
Thank you for your patience and support throughout this process.
I am pleased to inform you that my issue regarding the exchange with UAchanger has been successfully resolved. The support team provided detailed explanations and clarified the situation, which helped me better understand the delay and the reasons behind it.
While I initially expressed dissatisfaction with the duration of the process, I now recognize that the situation was handled according to the necessary procedures, and I appreciate the effort put into reviewing my case.
I would like to formally withdraw my complaint and express my gratitude for your assistance in resolving the issue. I understand the importance of AML and KYC procedures, and I fully respect the protocols in place.
Thank you for your patience and support throughout this process.
Claim solved
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| Oleg |  |
91.193.130.* | April 28, 2025 10:38 |
Thank you for a great job. The exchange went very quickly. I recommend it to everyone.
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| Moses |  |
58.97.230.* | April 28, 2025 09:45 |
As always, everything is prompt. A couple of minutes and the money is in my account. Thanks.
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| Roman |  |
185.206.200.* | April 27, 2025 14:52 |
Processed the request quickly, great exchanger!
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| Ronald |  |
37.186.45.* | April 27, 2025 13:20 |
I recommend this exchanger to everyone, I always like everything.
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| Maxim |  |
176.76.227.* | April 26, 2025 17:55 |
Very satisfied. Fast. Tech support works 100%, responsive and polite. The course is good.
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| Timur |  |
45.184.110.* | April 26, 2025 15:27 |
The guys are great: quick to respond. Everything is safe.
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| Zaprav |  |
103.81.113.* | April 26, 2025 13:55 |
Great service, fulfills exchange requests usually within 15 minutes.
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| Egorik | |
190.89.196.* | April 26, 2025 13:07 |
Great exchanger, fast, convenient, good exchange rate! Responsive operators, always solve any problem, most importantly without delay.
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| Thomas |  |
91.247.57.* | April 26, 2025 08:59 |
Just completed an exchange from USDT to PHP and everything went smoothly! The transfer was fast, and I received exactly what was promised. The interface is clear and easy to use, and support was responsive when I had a quick question. Highly recommended if you’re looking for a reliable way to convert crypto to fiat.
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| Dmitry |  |
185.121.0.* | April 25, 2025 17:41 |
Today the speed of exchange was record-breaking — a few minutes. The work is well organized, chat answers questions without delays.
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| Oleg |  |
122.100.186.* | April 25, 2025 11:51 |
It's not the first time I've used it. Promptly. The course is not bad.
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| Darrk |  |
77.242.219.* | April 25, 2025 08:46 |
Very good service, everything is quick, easy and simple, thank you. The operator Anastasia helped with some questions. I recommend to everyone.
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| Danylo |  |
104.28.30.* | April 24, 2025 10:36 |
Good service, Anastasia pretty good support.
Thanks a lot.
Thanks a lot.
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| Anton |  |
92.53.13.* | April 24, 2025 09:41 |
The exchange is quick, no nerves and no stress, I recommend it.
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| Dmitry | |
38.183.114.* | April 24, 2025 07:40 |
Great service and customer service is top notch. Promptly credited the funds.
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| Maxim |  |
98.97.51.* | April 23, 2025 18:03 |
Thanks so much for prompt work, fast processing and responsive chat support)
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| Reeeme |  |
149.54.35.* | April 23, 2025 16:51 |
I consider this exchanger the best and use it all the time. Reliable, fast, easy. Thank you for the excellent service.
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| Nicholas |  |
109.242.76.* | April 23, 2025 11:14 |
Been using this exchanger for a long time, works great, thanks.
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| Oleg |  |
87.254.254.* | April 22, 2025 19:46 |
Guys, thank you for your work! Everything was clear and fast! I recommend the service!
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| Igor | |
116.206.139.* | April 22, 2025 16:54 |
Made a mistake in the card details, tech support contacted me and quickly corrected my mistake. Thank you for your honesty and efficiency! Good luck to you!
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| Dmitry | |
76.76.178.* | April 22, 2025 13:37 |
I used this exchanger for the first time. The money came quickly, I will use it in the future. Thank you.
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| Alexei | |
102.212.190.* | April 22, 2025 12:02 |
Stably accurate, fast exchange. Flawless operation.
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| Oleg |  |
46.29.235.* | April 21, 2025 14:06 |
It's not the first time I've used the exchanger. Everything as always on top. I recommend.
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| Mark |  |
31.223.131.* | April 20, 2025 17:34 |
It's not the first time I've used the exchanger. The transfer is done quickly. I recommend everyone to do exchange here.
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| Oleg | |
2.86.254.* | April 20, 2025 13:48 |
Excellent work, customer focus at the highest level, always quick to help. Definitely recommend.
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| Oleg |  |
5.127.196.* | April 20, 2025 08:46 |
I trust this exchanger completely! Thanks for fast work and constant quality!
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