Exchange rates:
158437
Exchangers:
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quickex.io exchanger website screenshot

Quickex exchanger

Other
Status: active Quickex reviews: 1/43
Exchange rates: 189 Advanced Cash TS:
Reserve: $42 857 428 Perfect Money TS:
Age: 2 years 11 months WebMoney BL:
On BestChange: 2 years 1 months MyWOT rating: 3.0
Country: Austria Forums:
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Use this type of feedback only if get no money from the Quickex exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.

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If you just do not like the service at Quickex and you want to share your opinion – select the Comment feedback type.

 
Add a comment:
Руслан 90.154.72.* (February 26, 2021 | 02:16)
Прошло уже больше 2х дней.. купили Eth . Так и не пришли..
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Admin BestChange.com (February 26, 2021 | 06:36)
Добрый день!

Просьба администратору обменного пункта отреагировать на данный комментарий пользователя.

С уважением, администрация мониторинга обменных пунктов BestChange.
Admin Quickex (February 26, 2021 | 10:48)
Hello, Ruslan! Please contact us via our telegram @quickex to resolve your issue.

Best regards, Quickex team.
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Valery Ignatov 37.110.152.* (February 24, 2021 | 12:25)
I wanted to exchange Mastercard RUB -> USDT (ERC20). I've chosen quickex, but once I entered the details I was redirected to https://exchange.mercuryo.io/, where I have started the exchange. I've gone through KYC, payed the full amount from my card, but never received the USDT. The support is not responding. And as of now it all looks like scam.

I kindly ask bestchange to step in, process my dispute and help me get my money.
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Admin BestChange.com (February 24, 2021 | 12:27)
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Valery Ignatov (February 24, 2021 | 12:28)
As I can see from the other reviews of both exchanges (quickex, mercuryo.io) they are systematically hold users money. I kindly ask bestchange.com to start an investigation on that.
Admin Quickex (February 24, 2021 | 12:37)
Hello, Valery Ignatov!

The order is being processed by our partners. Unfortunately, they have some technical issues right now. We've already contacted them to expedite the resolution of your problem. We apologize for the inconvenience caused.

Best regards, Quickex team.
Valery Ignatov (February 24, 2021 | 12:41)
As I can see from reviews you and your partners always have some technical issues... But even if that's true - I asked them a lot of times to process the transaction manually and they refused.

I believe bestchange.com should step in and start the investigation. Because it's not okay to hold user's money for days without a clear reason.
Valery Ignatov (February 24, 2021 | 15:44)
1 day has passed, still no money. Only promises that technical issues will be fixed soon.
Valery Ignatov (February 24, 2021 | 15:44)
They've provided me with txid that doesn't even exist.
Valery Ignatov (February 24, 2021 | 23:32)
Https://youtu.be/Rsm6IKVZ3z8
Admin Quickex (February 25, 2021 | 13:08)
Valery Ignatov, please contact us via our telegram @quickex to resolve your issue.

Best regards, Quickex team.
Claim cancelled
Valery Ignatov (February 25, 2021 | 13:12)
I didn't cancel the claim.
Claim renewed
Valery Ignatov (February 25, 2021 | 13:47)
Now they are asking me to pay the blockchain fee a second time.
https://youtu.be/t_E1TkeAuk0
Admin Quickex (February 25, 2021 | 16:29)
Valery Ignatov, You've received your funds. The withdrawal fee was 8 USDT, and we offered to cover this commission. But unfortunately, in the current situation with ETH networks, we are not able to transfer this amount in USDT. We offered to cover this amount in BTC, but you refused.

Best regards, Quickex team.
Claim cancelled
Valery Ignatov (February 25, 2021 | 16:31)
Don't cancel my claim ever again!
Valery Ignatov (February 25, 2021 | 16:37)
You offered me to cover second fee (which I'm not supposed to pay in first place). I've agreed and warned you that this is transfer to another person. And then you refused to pay this fee (again, which I'm not supposed to pay in first place).

You ask me to pay a fee twice after holding my funds for 2 days and then refuse to pay the fee back. What the ***?
Claim renewed
Valery Ignatov (February 25, 2021 | 16:42)
They've broken their promises and started ignoring me.
https://youtu.be/2zIimgUbh68
Admin Quickex (February 25, 2021 | 16:51)
Valery Ignatov, we are able to cover your commission of 8$ only in BTC. This is the only option in this situation.

Best regards, Quickex team.
Valery Ignatov (February 25, 2021 | 17:01)
I've proposed you to pay me the amount in BTC which after all the exchange and blockchain fees will end up in 8 USDT on the ERC-20 wallet.
I don't need BTC, I need USDT. And if you're covering this 8 USDT in BTC - I need this amount to be sufficient to be exchanged and withdrawn to ERC-20 USDT wallet as 8 USDT.
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User 212.237.101.* (February 16, 2021 | 21:56)
they get coins and say its not our address
be aware
[adminstration of monitoring has deleted offensive words]
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Admin Quickex (February 16, 2021 | 22:36)
Hello, dear customer!

We had a technical issue with your order. We've sent your funds. We apologize for the inconvenience.

Best regards, Quickex team.
Claim cancelled
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Nick 109.70.100.* (February 15, 2021 | 01:56)
Silence in online chat.

Waiting more than 3 hours with my order.
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Admin Quickex (February 15, 2021 | 11:52)
Hello, Nick!

Please contact our chat support to resolve the issue.

Best regards, Quickex team.
Claim cancelled
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Alex 94.25.176.* (January 4, 2021 | 23:50)
Im send BTC to USDT, but transaction already complete, and have now 5 Confirmations, but on site status "Waiting for your payment" where my USDT or refund BTC but currency changed.
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Alex (January 5, 2021 | 00:36)
Silence in online chat......
Admin BestChange.com (January 5, 2021 | 06:52)
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Alex (January 5, 2021 | 09:28)
Im recive my USDT, but low currency. Very slowly exchange, and live chat silence
Claim cancelled
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Dany 142.47.91.* (December 27, 2020 | 16:51)
I've created the request to exchange ltc for btc. 90.99064223 LTC to 0.44459 BTC. After payment, the rate in the application changed, and they sent me 0.42595 BTC. At the same time, on the quickex main page for those who apply for an exchange, and on the bestchange site, the rate remained as it was before. That is, the course did not change for them, but changed it exclusively for me, for my application.
Создал заявку на обмен ltc на btc. 90.99064223 LTC меня по курсу на 0.44459 BTC. После оплаты, курс в заявке изменился, и мне прислали 0.42595 BTC. При этом, на главной странице quickex для тех, кто оформляет заявку на обмен, и на сайте bestchange остался прежним курс. Т.е, курс не изменился у них, а сменили его исключительно для меня, для моей заявки. А общий - нет.
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Dany (December 27, 2020 | 17:29)
Reply from their support: "When our platform was exchanging your LTC, the rate was about 0.004723 BTC. The exchange was ended by 13:25(utc time) You can check it by yourself. The platform exchanged your funds at the correct exchange rate." It is a lie. You can check, that rate wasn't changed on bestchange and on their own main page no way during exchange. They just scammers.
Admin Quickex (December 27, 2020 | 18:40)
Hello, Dany

Our platform works automatically. The exchange rate is not fixed. As you mentioned, when our platform was exchanging your LTC, the rate was about 0.004723 BTC. You can check it on any Exchange Market. Our platform exchanged your funds correctly. Unfortunately, due to the unstable market situation, the rate bounces every second. Because of it, the rate on our platform and on Bestchange is also unstable.

Best regards, Quickex team.
Claim cancelled
Dany (December 27, 2020 | 19:00)
As i said, exchange rate on your website and on bestchange wasn't changed. You changed it ONLY for my order. You've stolen my BTC. Idk why BestChange admin still didn't ban you.
Claim renewed
Admin Quickex (December 28, 2020 | 17:11)
Dany, we don't change the exchange rate ourselves. Our platform exchanges client's funds at the current market rate. This is indicated in the Terms of Use of our platform. By creating the order, you agreed with it. Please check the exchange rate at any Exchange Market at the time your order is being processed (27.12.20; 13:25 UTC time). If we should have paid you more according to the market rate at that time, we will compensate for the difference.

Best regards, Quickex team.
Claim cancelled
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Kmir 51.68.212.* (December 22, 2020 | 01:13)
14000 in BTC not recieved for half a day! "technical issues" as said.12H+ PASSED.
AVOID till YOU see this resolved and terms in which it has been resolved!
BE CAREFUL.
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Admin BestChange.com (December 22, 2020 | 06:29)
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin Quickex (December 22, 2020 | 11:47)
Hello, Kmir!

We have fixed the issues. Please contact us via our email support@quickex.io or the support chat on the website.

Best regards, Quickex team.
Kmir (December 22, 2020 | 12:18)
"Want to suggest you a refund of your ZEC. In this case you don't lose the money because of course changing"-answer.
I'm losing 1000$+ on refund cause of course+they will freeze money for days as it was written in reviews below.Exchanger MINUMUM is 5,000$ on my direction so they should deal with such money and make service.Exch should Fix rate or refund when it's unable to exchange, working with sums.
Kmir (December 22, 2020 | 13:10)
ZEC(sent currency) was refunded.Accepted to avoid scamming on 100% of sum and return most.Medium rate between they should have exchanged and now-refused by service.only "my loss and freeze money".If it was momental refund-funds could be exchanged other service or CEX.
Straight losses from service-rates difference is 0.035 BTC.Ask admin service to judge that situation. and obey exch refund losses cause of it's ignoring and freezing(NOT even cause rates changing,fast return the same time they can't provide service=no questions).If rate changed their way-they would change without even asking about refund,but now it's not and they can only refund.
Admin Quickex (December 22, 2020 | 13:50)
Kmir,

Due to the platform technical issues, we couldn't exchange or refund you ZEC right away. We needed time to fix the problems at first. Unfortunately, our services don't offer a fixed rate. We can't exchange at an exchange rate that is different from the current rate. We have suggested refunding your ZEC, and you accepted it. We apologize for the inconvenience caused, but we can't offer more than that.

Best regards, Quickex team.
Kmir (December 22, 2020 | 20:33)
Your issues,not network,caused to my direct losses. Exch don't need to exchange more,it made refund less sum already,i apply Bestchange to regulate that question with moneyhold-losses.And re-check volume of trader,one Binance update caused full-stop of work and ignoring all refunds.
Admin Quickex (December 22, 2020 | 23:09)
Kmir,

Because of the technical problem, we were not able to refund your ZEC immediately. After we fixed the problem, we suggested a refund to you. You agreed to it. We refunded all of your funds to you. We can't pay you more than that.

Best regards, Quickex team.
Kmir (December 23, 2020 | 00:03)
Waiting Bestchange judgement
Kmir (December 23, 2020 | 12:38)
Situation was not solved,AVOID if you don't want to lose money and get them freezed!
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Adam 34.80.154.* (September 20, 2020 | 20:30)
The most pleasant impressions were left from the interaction with this exchanger. Quickly, clearly, professionally and very good rates!
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Robert 78.47.12.* (September 13, 2020 | 17:59)
My first exchange experience with this service, everything is very convenient and fast, I liked everything
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Donald Robertson 152.44.41.* (September 9, 2020 | 21:15)
I am grateful to You for your efficiency and responsiveness ! I am very pleased to work with you! Rest assured, I will be working with you for a long time.
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NeilNow 45.133.192.* (August 30, 2020 | 23:06)
My first exchange experience with this service, everything is very convenient and fast, I liked everything
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Tyler Andrews 168.1.132.* (August 23, 2020 | 20:16)
Amazing service. I decided to do exchange ,chosen this site based on reviews, didnt disappointed. All cool!
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Peter 54.168.105.* (August 18, 2020 | 15:51)
Great job, thanks for fast exchanges! Nicely done!
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Just Matt 15.223.44.* (August 12, 2020 | 19:30)
Excellent service
Fast processing of orders, immediate response of support.
Thanks!
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Unknown 204.10.89.* (August 8, 2020 | 13:26)
Easy, quick, wonderful.
Thank you! Very good service!
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Bred 51.77.58.* (August 3, 2020 | 18:33)
I exchange through the service more than once, always a great rate. There were no problems
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Arnold 95.217.3.* (August 2, 2020 | 19:53)
Convenient, professional, without difficulties, not for long, satisfied.
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Piotr 46.56.223.* (July 10, 2020 | 01:38)
Thanks! Very COOL! Best change!
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Ethan Freeman 185.101.34.* (June 23, 2020 | 23:58)
Thank you for prompt and quality service, I definitely recommend using this platform.

Thanks
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Buddy 82.102.21.* (June 17, 2020 | 13:10)
Changed bitcoin at a good rate
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Steven 149.28.132.* (June 16, 2020 | 23:48)
I use this exchanger very often. Reliable. And this is very important. I wish you good luck)
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Cobb 202.157.176.* (June 14, 2020 | 19:36)
Very Nice & Fast Service .Thank you
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Brice 3.8.175.* (June 12, 2020 | 00:19)
And again, the guys did not fail! Good exchanger! I love this exchanger and advise everyone!!
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Felix 138.186.141.* (June 8, 2020 | 23:56)
Very successful transaction, I liked everything
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Hector 13.48.23.* (May 27, 2020 | 15:33)
The order was confirmed and I exchanged the bitcoin in 50 minutes. Highly recommend and will definitely have a long trading future :)
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Ross Owen 51.75.76.* (May 27, 2020 | 02:40)
A very useful service with the most favorable exchange rates. I will definitely use it again.Thanks.
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Marshall 209.97.143.* (May 20, 2020 | 23:53)
I am happy with their service. their main task is to ensure that your money is transferred.

One good thing is that the site has a favorable rate

Overall, I was happy and will use it again.
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Barry 161.35.34.* (May 20, 2020 | 10:56)
For a long time I was looking to exchange bitcoins at a good rate,and all of them were not very good.And this is what I wanted,I made 2 deals! Happy and contented. thanks ?
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Mark Miller 45.76.253.* (May 18, 2020 | 23:46)
I recommend this site.I made the exchange and the payment was made in about an hour, fairly quickly if you ask me.
If you follow the instructions on the site, there will be no problems.I myself am a little afraid to try this kind of exchange sites, but this site was a great first experience. Good exchanger
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August 52.79.94.* (May 17, 2020 | 19:11)
Very good, fast and reliable. Outstanding communication and professionalism. I made my first transfers from BTC to XMR . The transaction was successful
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3 pages: 123

Quickex exchange service's most popular directions for the last 30 days:

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