Exchange rates:
555366
Exchangers:
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Updated:
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goexme.io exchanger website screenshot

GoExme exchanger

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Status: active GoExme reviews: 034341
Exchange rates: 1941 Volet TS:
Reserve: $47 005 733 Perfect Money TS:
Age: 2 years 5 months WebMoney BL:
On BestChange: 1 year 2 months MyWOT rating: 3.1
Country: Seychelles Forums:
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When creating a financial claim, please make sure that the exchange regulations specified on the website GoExme have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the GoExme administrator resolve the problem more quickly.

If you didn't like the GoExme's service and want to write about it, use the Comment review type.

* Order number:
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Add a comment:
Alkar 154.205.245.* March 4, 2025 18:09
Kudos to you, the exchange was great, no stress)
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Grace 155.94.218.* March 2, 2025 20:03
The service is convenient and fast, I always like how the exchange process is organized, I will come back again,
because everything is clear and understandable, and most importantly, the coins arrive without delay )
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Patrik 23.230.192.* February 27, 2025 10:24
This is not the first time I have exchanged it here, the amount is accurate and the process does not take much time!
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User 199.195.251.* February 25, 2025 20:59
The best service for exchanges, thanks.
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Oscar 172.120.254.* February 24, 2025 14:47
Very satisfied with the service, speed and ease of making payments.
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Easton 45.141.215.* February 20, 2025 14:17
According to the information available, the exchanger has no financial obligations to this user
They sending less than promised (-27$) and the rates didn't move. I hope my review will help me get back full amount to address they have.
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GoExme admin February 20, 2025 14:30
Hello Easton,

Our team will look into the details of your exchange and verify all the information. After verification, we will contact you via the email you provided in the exchange, please expect our email.

Best regards,
GoExme
Claim solved
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Alisa 78.136.253.* February 20, 2025 14:16
I never cease to be surprised at the speed of exchanges!
Only positive emotions.
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User 78.57.54.* February 12, 2025 14:11
According to the information available, the exchanger has no financial obligations to this user
I am writing to request your intervention regarding a dispute with the exchange service GoExme. The issue involves an exchange I conducted on 22 of January involving the conversion of Monero to USDT. Due to an error on their platform and a delay in processing, I suffered a significant financial loss. Despite attempts to resolve the matter directly with GoExme, their offered resolution is inadequate given the circumstances.

At 15:20 UTC, I initiated an exchange on GoExme based on the rate displayed at that moment. The indicated exchange rate was 216.24852 USDT/XMR, which influenced my decision to proceed.

However, GoExme later admitted that the rate displayed at the time of transaction initiation was outdated and had not been updated since 15:09 UTC.

This constitutes a misleading presentation of exchange rates, which directly impacted my financial decision.

My transaction received the required 10 confirmations at 15:46 UTC, as verified by multiple Monero blockchain explorers.

According to GoExme’s Terms of Use, the final rate fixation should occur within a maximum of 5 minutes after this stage.

Instead, GoExme processed the exchange at 15:54 UTC — 8 minutes after final confirmation — exceeding their own stated timeframe.

This delay resulted in a less favorable exchange rate, further compounding my financial loss.

At the time of transaction confirmation, the exchange page displayed a payout amount of 14 188 USDT.

However, at 16:24 UTC, I received only 13 093 USDT, a difference of more than a $1000.

This discrepancy is due to the delay and incorrect rate display, both of which were issues on GoExme’s end, not market fluctuations.

I contacted GoExme and provided blockchain data, their own Terms of Use, and screenshots confirming the discrepancies.

They acknowledged that the exchange rate displayed was outdated due to a technical malfunction.

However, they claim that the exchange was ultimately processed at market rates at the time of execution, ignoring the fact that their incorrect rate display led me to make the transaction in the first place.

As compensation, they offered me 100 USDT, which is insufficient considering the total loss incurred.

I countered with a reasonable request for at least 850 USDT in compensation, which has not been addressed.

Given the facts outlined above, I believe GoExme’s actions constitute a failure to uphold their own policies and a misleading exchange process. I kindly request your assistance in facilitating a fair resolution, ensuring that I am compensated appropriately for the misleading rate display and delayed processing.

Please let me know if you require any additional information or documentation.
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GoExme admin February 12, 2025 15:29
Hello dear customer!

The team is already clarifying the reasons for the situation.

Let us gather information about your exchange and provide feedback.

Our support team is always on call and happy to help you at any time.

Best regards,

GoExme Team
Claim solved
User February 12, 2025 16:10
Hello, Goexme.

I see your service as responsible for the unsatisfactory exchange result, and our email thread is reflected in my claim. You have answered all my questions, and I understand your position.

As I mentioned earlier, I do not agree with the compensation offered, which is why I write a financial claim om BestChange so that an independent party can evaluate the arguments and evidence.

I strongly ask that you do not mark the claim as "solved" with a message like "we've already explained everything to you." The addressee of my complaint is the administration of BestChange, and only their decision can be considered final by me.

Repeating your words will not change my opinion. I kindly ask you to keep the claim open until both parties are satisfied with the outcome.
Claim renewed
GoExme admin February 12, 2025 18:09
Hello, Dear customer!

We do not recognize this situation as resolved, the case is being re-examined by senior staff at this stage and currently under review by senior team.

We will provide feedback on this matter as soon as possible.

Hope for your patience and understanding

Kind regards,
GoExme
Claim solved
User February 17, 2025 22:00
I’m happy to share with everyone reading this review that Goexme and I have reached a mutual agreement, and I have no remaining concerns — only respect for their customer service and trust in their platform. I exchanged a large amount (>100k USDT), and there’s always a chance something could go wrong. It took some time to resolve the issue, but the Goexme team was always customer-focused, kept me informed, and was transparent about the process. Their willingness to acknowledge mistakes and take responsibility is something I highly value, which is why I continue to trust Goexme and will rely on their services for large exchanges in the future.
GoExme admin February 18, 2025 09:36
Dear Customer,

Thank you for your kind words and for your patience throughout the entire resolution process! We truly appreciate your cooperation and are genuinely pleased that we were able to reach a mutual agreement and successfully resolve the situation. Your willingness to communicate and find a fair solution means a lot to us, and we value the trust you’ve placed in our service.

Kind regards,
GoExme
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User 192.42.116.* February 17, 2025 20:52
The best guys on this monitoring, always profitable.
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User 107.189.8.* February 17, 2025 08:11
Steady cool change, never had a problem yet.
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Keithor 107.189.13.* February 15, 2025 20:21
Gorgeous processing, the course is nice, changing is convenient.
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User 185.241.208.* February 9, 2025 08:42
The processing was completed in no time at all, ouchumic.
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John 185.220.100.* February 8, 2025 15:39
Exchanged quickly, no problems. Fast site with good rates. It's also 24/7.
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Clark 185.40.4.* February 4, 2025 08:29
Fast, convenient, and hassle-free.
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User 185.246.188.* January 30, 2025 20:30
Best exchanger on this monitoring! very simple to use.
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User 185.220.100.* January 29, 2025 11:40
Nice crypto exchanger, fast and profitable.
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User 185.129.62.* January 27, 2025 10:24
High rates and fast speed, super.
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Faren 192.42.116.* January 24, 2025 19:30
A clear exchange, and not for the first time.
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User 195.176.3.* January 23, 2025 08:00
No breakages, everything went perfectly, didn't even expect it.
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Lounsbury 146.70.108.* January 22, 2025 20:58
Guys have never let me down
and the exchange rate has always been more profitable than in other exchangers!
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Donald 45.66.35.* January 14, 2025 09:52
The support is just fire! If you don't know what to do, they will always help you!
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Daniel 45.148.10.* January 14, 2025 08:50
The site is great, have used it before. The service is very clear, work, as I understand, in automatic mode, which eliminates the possibility of error on the part of workers.
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Eliz 185.220.101.* January 10, 2025 08:04
Normal site. The main thing is honesty, the rest is not important. The coin came in the stated amount, no questions asked.
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Sherida 37.120.215.* January 9, 2025 17:57
I used the exchanger again

all was at the best level, the guys exchanged it instantly.
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Lutar 89.58.41.* January 9, 2025 08:31
Everything is fast, no stuffy inspections or shuffling through paperwork. Just top.
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Richard 172.98.68.* December 17, 2024 09:18
The service has become even better.
Incredible speed and great work. I didn't regret coming back to them!
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John Williams 195.184.254.* December 8, 2024 22:57
Personal data was removed by the monitor's administration
The AML case arose due to high-risk markers in the assets that the user had sent
The claim's status has been changed to neutral by the monitor's administration
I send proof i am not money launder through email, no reply
the money is from hyperliquid airdrop and i have sent tx hash proof
already take 2 week return my money now!
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GoExme admin December 8, 2024 23:21
Hello John Williams,

Could you please contact to our technical support via any of convenient communication channels to clarify the information related to your order.
As far as we can see, currently our responsible AML team is waiting for reply from your side.
We'll be glad to have your cooperation.

Sincerely,
Goexme team
John Williams December 9, 2024 00:22
What do you mean waiting for reply from my side? I have emailed *** over 5 times for the past 2 weeks with no reply. we can just talk here, or email me with the email address i provided. i shared all the tx hash that prove my money is 100% legit, from the hyperliquid airdrop, and that i am not money laundering. do you want me to share the tx has here, or at least reply to my email?
GoExme admin December 9, 2024 07:57
dear user!

We realise how frustrating the delay in dealing with any issues related to personal funds can be, but unfortunately we have not found any messages sent by you. We strongly advise you to contact us - contact details can be found on our website. We look forward to hearing from you.

Sincerely,
Goexme team
BestChange admin December 9, 2024 11:07
Dear John,

Unfortunately, according to the analysis carried out by AML, the cryptocurrency you sent is at High Risk or associated with illegitimate sources. In this case, additional verification is required according to information security rules, international AML/KYC policy, and exchange service regulations. You agreed to the exchanger's rules when creating the order.

Please follow the exchanger's instructions to resolve the situation. The complaint will be transferred to neutral status with the possibility of further comment.

Kind regards, BestChange administration.
John Williams December 10, 2024 00:51
Are you kidding me lol you guys use AMLBot and i ran it on AMLBot myself and it isn't high risk. this is a clear shotgun kyc which is a violation of your own terms of service. hyperliquid is a legitimate protocol, and the funds can be clearly sourced to hyperliquid. i agreed to KYC if it raised any AML flags, but the same provider of AML that your exchange uses does not raise the slightest suspicion on my wallet address. your refusal to share the results of the AML just adds to that suspicion, as well as claiming you never recieved my emails when i've clearly sent them. do you have a telegram or twitter account i can dm to resolve this issue, and again please confirm your email, i will send one more email and if it goes unanswered, i will speak to my lawyers and bring publicity to this case of shotgun kyc, as the trail of funds is super easily tracked and sourced as legitimate. alternatively, refund the funds to the sending address and i will drop all cases, as well as change my negative reviews to positive ones. to the admin of bestchange, please reopen my claim as they are still holding my money and refusing all contact, unless you can post what raised suspicion of the source of my funds, because i highly doubt you can as they are 100% legal.
GoExme admin December 10, 2024 01:03
John Williams, Unfortunately, we still haven't received any emails from you, we haven't seen you contact us via Telegram or support chat on the website, you can find all the necessary information to contact us on our official website. We look forward to receiving your message.

Sincerely,
Goexme team
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Donald 149.88.98.* November 28, 2024 12:49
Excellent service with an intuitive interface.
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User 45.138.16.* November 27, 2024 20:37
Thanks for the fast exchange
very profitable rates.
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User 50.7.93.* November 26, 2024 16:01
Even small amounts change just as fast.
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11 pages: 11109863



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