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820663
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Updated:
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goexme.io exchanger website screenshot

GoExme exchanger

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Status: active GoExme reviews: 045436
Exchange rates: 1746 Volet TS:
Reserve: $48 011 278 Perfect Money TS:
Age: 3 years WebMoney BL:
On BestChange: 1 year 10 months MyWOT rating: 3.1
Country: Seychelles Forums:
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When creating a financial claim, please make sure that the exchange regulations specified on the website GoExme have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the GoExme administrator resolve the problem more quickly.

If you didn't like the GoExme's service and want to write about it, use the Comment review type.

* Order number:
*
 
Add a comment:
User 185.40.4.* November 24, 2024 22:03
Thanks for the fast exchange.
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8SHhhJYlZ6sM 45.129.228.* November 16, 2024 17:24
The AML case arose due to high-risk markers in the assets that the user had sent
KYC is required
The claim's status has been changed to neutral by the monitor's administration
Profanities and abusive language were removed by the monitor's administration
On October 11, I exchanged BTC to USDT-TRC20 on Swapsapce. I chose GoExme and sent 0.11BTC. The Swapsapce order number was ***. I have provided all the information. It has been so long. Why don’t you reply to me? I have sent you so many emails. Have you replied to me? Do you want to eat this BTC? Why don’t you return it to me? I have provided the proof you asked for according to your request.
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8SHhhJYlZ6sM November 16, 2024 17:26
Return my BTC, what is the investigation taking more than a month? Is there any police involvement? If there is police involvement, please let the police contact me, not the reason for your seizure of funds.
GoExme admin November 16, 2024 17:56
Hello 8SHhhJYlZ6sM,

Hello,

Unfortunately, the ID you provided is not related to our service. Please contact us through any of our direct communication channels and provide the exchange ID specifically from our service so that we can verify the information on our side and provide you with a response.

Thank you for your understanding.

Best regards, GoExme
8SHhhJYlZ6sM November 18, 2024 05:21
What I said is not clear? It was exchanged on Swapsapce, which cooperates with you, and they exchanged it at your place. Transaction hash 14439213c4a340b20c2f131c76a3d9c6854b8f163897357b76e2b91c5d587b69
This BTC was transferred to you.
GoExme admin November 18, 2024 06:39
Hello

Our compliance department investigating your case.
Due to AML/KYC procedure GoExme commits to rigorously screening for any fraudulent, false, or dubious information. We reserve the right to undertake investigations into transactions or users that raise any concerns.

Please continue the discussion via email, as our compliance department is directly handling the case.
We're hope for your assistance.

Best regards,
GoExme
8SHhhJYlZ6sM November 19, 2024 01:41
I have sent you my information and the source of my funds. It has been more than a month, and there is no news at all? No one responded to my emails. My BTC disappeared inexplicably?
GoExme admin November 19, 2024 02:05
Hello!

All inquiries are handled manually and require careful verification, please expect an email response. We hope for your understanding.

Best regards,
GoExme
8SHhhJYlZ6sM November 20, 2024 01:12
It’s been a month and a half. Return my BTC! You are ***! You *** my BTC!
GoExme admin November 20, 2024 01:24
Hello!

Please wait for the verification to be completed. We remind you that requests are processed manually, it takes time to scrutinise the situation. Please expect a response in the email. We hope for your understanding.

Best regards,
GoExme
8SHhhJYlZ6sM November 21, 2024 01:07
It’s been a month and a half. Return my BTC! You are ***! You *** my BTC! You didn’t want to deal with it, you just wanted to *** my BTC. You haven’t replied to my emails.
GoExme admin November 21, 2024 01:36
Hello!

As we mentioned before, our compliance department investigating your case.
All cases are handled manually and require detailed analysis so it might take a time, please expect an email response.
We're hope for your cooperation and understanding

Sincerely,
GoExme
8SHhhJYlZ6sM November 22, 2024 01:16
You are a ***. Return my BTC! You are ***! You *** my BTC!
GoExme admin November 22, 2024 01:44
Hello!

As we mentioned before, our compliance department investigating your case.
All cases are handled manually and require detailed analysis so it might take a time, please expect an email response.
We're hope for your cooperation and understanding

Sincerely,
GoExme
8SHhhJYlZ6sM November 23, 2024 01:30
You are a *** Return my BTC! You are ***! You *** my BTC!
GoExme admin November 23, 2024 01:37
Hello!

As we mentioned earlier, our compliance department is investigating your case.
All cases require detailed analysis, so it may take some time, please expect an email response.
We're hope for your cooperation and understanding

Best regards,
GoExme
8SHhhJYlZ6sM November 24, 2024 01:18
You are a bunch o******. Return my BTC! You are ***! You *** my BTC!
GoExme admin November 24, 2024 01:20
Hello!

As we mentioned earlier, our compliance department is investigating your case.
All cases require detailed analysis, so it may take some time, please expect an email response.
We're hope for your cooperation and understanding

Best regards,
GoExme
BestChange admin November 24, 2024 12:48
Hello,

According to information the exchanger provided, your exchange was stopped due to the AML policy: https://goexme.io/kyc
In this case, verification is required. You agreed to the rules and the AML policy of the exchanger when creating the order.

Please provide the exchanger with the requested information and wait for a feedback.

Kind regards, BestChange administration.
8SHhhJYlZ6sM November 25, 2024 01:28
I gave you all the information a month and a half ago, and I cooperated with everything. Why are you telling me this now? Do you think I'm a fool?
8SHhhJYlZ6sM November 25, 2024 01:30
What, you want to delete comments too? Is that what BestChange does? Do you delete comments randomly? Which of my words are not true? Have I ever lied?
8SHhhJYlZ6sM November 25, 2024 01:38
I just want to get my BTC back. What's wrong with me? Why do you think there is a problem when there is a problem? If there is a problem, let the police contact me. Does it make sense for you to set up private laws and private courts?
8SHhhJYlZ6sM November 26, 2024 01:41
Give me back my BTC! Give me justice.
8SHhhJYlZ6sM December 2, 2024 10:00
Give me back my BTC! Give me justice.
8SHhhJYlZ6sM December 3, 2024 05:59
Return my BTC! Give me justice!
8SHhhJYlZ6sM December 4, 2024 10:41
Return my BTC! Give me justice!
8SHhhJYlZ6sM December 7, 2024 03:44
Return my BTC! Give me justice!
8SHhhJYlZ6sM December 9, 2024 05:42
Return my BTC! Give me justice!
8SHhhJYlZ6sM December 12, 2024 12:09
Return my BTC! Give me justice!
8SHhhJYlZ6sM December 21, 2024 04:48
Return my BTC! Give me justice!
8SHhhJYlZ6sM January 16, 2025 01:48
56fyebQ7.
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User 192.42.116.* November 20, 2024 21:27
Always fast and profitable
the best rates.
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Pablo 178.17.174.* November 20, 2024 09:24
Wow.

Just an unrealistically good exchanger, lots of pairs to exchange.
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Mohamad 5.45.104.* November 19, 2024 12:12
I'm impressed, it's been long enough since I've had an exchange where the exchanger didn't try to cheat me out of rates or commissions, it's fine here.

Now I will only exchange here.
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User 185.220.101.* November 18, 2024 21:50
Fast service, you can trust
good support.
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Hermes 185.236.200.* November 17, 2024 17:46
The best exchange office, it's not the first time I exchange, everything is always fast
Respect)
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Maher 109.70.100.* November 14, 2024 10:04
Great exchanger, the service left me satisfied. Lots of good pairs, rates are excellent, and tech support is high level specialists.
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User 185.220.101.* October 24, 2024 20:13
Thanks goexme
really nice rates)
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Sardar 207.244.89.* October 21, 2024 16:26
Excellent, I change large sums only here, as only they are trusted, proven already.
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User 5.79.66.* October 20, 2024 20:34
Nice service! profitable rates and fast exchanges, I am glad.
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User 103.251.167.* October 9, 2024 10:59
Guys, this exchange is really awesome! I recommend it to everyone.
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User 185.230.161.* October 5, 2024 17:19
Thank you! support works fast, very helpful.
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Larry 193.142.147.* October 1, 2024 13:15
It's so easy to navigate, even if you're new to crypto. Everything is in its place and you don't have to wander around like a blind kitten.
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Ethtoshi 72.186.49.* September 22, 2024 15:22
Thought this was a legit service, but turns out they run a pretty shady business model by using "shotgun kyc" tactics and after that not accepting to refund at all, keeping over $55,000 to themselves. While I understand the KYC process to some extent, GoExMe clearly abuses this: They allowed me to make a first order successfully for around $50,000, after which i started the second swap (the one that got 'locked'). After sending them all the proof they asked me for, they start calling the funds "illegal", and the BTC address they ask me about is ironically the one that was the 'change' address for the first order, so that exact address had passed their so called AML just 1 hour before, but it apparently magically turned into "illegal money" as soon as the amount became bigger, here is their (obviously fraudulent) statement: "transaction from your client has been flagged as high-risk by our risk management system due to its connection with illegal activities. While the first mentioned transaction has passed through, the data in our system is continuously updated.". Anyone with a few braincells is able to tell that this is an obvious con and that the GoExMe admins are just corrupt and trying to keep the money to themselves, which is honestly sad.
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BestChange admin September 22, 2024 16:25
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
GoExme admin September 22, 2024 16:34
Hello Ethtoshi,

Let me clarify that according to the KYC policy (when creating an exchange, you agree to KYC verification), funds that were somehow involved in illegal activities must be subject to additional verification.

We do not hold your funds in any way, but only try to find out the legality of these funds.

We are also interested in a prompt resolution of your request, but at the moment our team of specialists is waiting for feedback by email.
Claim solved
Ethtoshi September 23, 2024 17:32
As i said, I do not have anything against KYC but you have made it clear that it is not just a regular KYC check but a very blatant moneygrab attempt, as the 'please provide more details about the address that we just validated 20 minutes ago' statement just doesn't make any sense. As a matter of a fact it is funny that you call this "KYC verification" when you didnt even ask me to prove my identity with a selfie or id like any other legit exchange would do but you requested that I sent you all of my conversations with my client and details (which i did) after which you just kept asking for more to try to dodge the refund. I am more than happy to share our conversations with the BestChange admins who will surely think the same thing (just like any other potential customer)
Claim renewed
GoExme admin September 23, 2024 18:52
Ethtoshi,

Our risk monitoring and data analysis system updates in real-time. After your first transaction, the information changed, which led to the subsequent transaction being halted. Unfortunately, we can’t share specific details about this.

You provided a conversation with the client confirming they sent the funds, but it doesn’t clarify where they came from. We’re here to help resolve this issue, but we need your cooperation. Please continue the discussion via email, as our compliance department is directly handling the case.

Best regards, GoExme
Claim solved
Ethtoshi September 30, 2024 21:30
I am still waiting for an answer / refund.
Claim renewed
GoExme admin September 30, 2024 22:35
Greetings!

As we mentioned before our compliance department investigating your case.
According to AML/KYC policies GoExme commits to rigorously screening for any fraudulent, false, or dubious information. We reserve the right to undertake investigations into transactions or users that raise any concerns.

We're hope for your assistance as we are also interested in a prompt resolution.
Please continue the discussion via email, as our compliance department is directly handling the case.

Best regards,
GoExme
Claim solved
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Derel 185.220.101.* September 29, 2024 13:57
The transactions are lightning fast and the security never fails. You're in the right place, dudes!
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Cryptobillionaire 76.110.25.* September 28, 2024 03:25
I do not recommend. The exchanger accepted the funds, but did not fulfill the request, allegedly the funds did not pass the AML check, but refused to provide the check result in the support chat. The funds were returned minus the commission. I made all exchanges exclusively in exchangers from the bestchange list. Draw your own conclusions. By the way, the purity of the returned funds is also in great question. Who will now figure out whether these are my coins?
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GoExme admin September 28, 2024 03:43
Hello Cryptobillionaire,

We would like to note that your funds did not pass the AML check. The refund has been paid in full. We have no financial obligations to the client.

Best regards, GoExme
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User 92.246.84.* September 24, 2024 20:05
Thank you for nice exchange
really fast.
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Ulym 2.58.56.* September 23, 2024 18:58
Good exchanger! I've been using it for a long time, never had any problems. Everything is very reliable!
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Linneo 154.195.146.* September 23, 2024 10:26
Thank you for the promptness and high quality of service!

I am happy with the result -_^
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Constance 166.1.82.* September 22, 2024 06:41
The best exchanger on the market! Affordable rates and easy to use.
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Corn 199.195.251.* September 20, 2024 21:48
Everything works, very satisfied, thank you very much!
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Rio Stefan 138.199.60.* September 20, 2024 11:51
Profanities and abusive language were removed by the monitor's administration
All these reviews are ***! paid for. Nobody says anything about their rates. You select one rate and they change it, you receive a LOT less.
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GoExme admin September 20, 2024 12:04
Hello Rio Stefan,

Unfortunately, since you did not provide the order ID or any information indicating that you created an order with us, we are forced to conclude that this review is intended to cause reputational damage.

If you have any real issues with your order, please contact our support service. We are available 24/7 and ready to assist you in any situation.

We hope for your understanding!

Best regards, GoExme
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Corrie 193.26.115.* September 18, 2024 19:10
An excellent exchanger, I recommend it)
I like the possibility of exchanging large amounts!
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Don 192.42.116.* September 17, 2024 13:28
Work in automatic mode, convenient, fast. The rates are also very good, exchanged favorably.
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Bukhet 166.1.49.* September 17, 2024 10:41
There's a lot of coins here, you can pair them up, there's a huge selection.
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Dino 146.70.68.* September 13, 2024 15:41
Once again,
I am convinced of the reliability of this exchanger and high-quality support!

Thank you for the successful exchange)
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Leo 185.56.83.* September 11, 2024 21:13
Excellent! the exchanger is fast and profitable.
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User 45.139.122.* September 10, 2024 19:24
The best exchanger for me
the best rates and speed!
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Dari 107.189.7.* September 8, 2024 18:53
The high level of exchanges! recommend this service.
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14 pages: 121098753



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