Hello, Monobank!
The funds have been successfully sent to your account. A screenshot and a hash was sent to the mail that you indicated when creating the application, which confirms the successful transfer to your wallet. Please contact those support for your wallet. If you have any additional questions, please contact our mail support@eurobit.cc.

Hi, Your screenshot is not confirmed, the specified purse funds were not received.
As proof, I can send the seed phrase, which implies full access to this wallet and you will be able to confirm the non-receipt of funds and for early resolution of the dispute offer to make a refund at the current rate to the original account.

Hello,Monobank. A screenshot was sent to your email about the successful withdrawal of funds with the provision of a hash. The screenshot shows the details that were specified in the application, the funds were successfully debited from us. You can contact those support for your wallet. If you have additional questions, please contact our mail support@eurobit.cc.

Hi, I repeat once again that your screenshot is invalid.
Deposit requisites are correct, but funds were not credited to the wallet.
Blockchain checked completely on several services and shows zero balance everywhere.
As proof, I will provide full access to the wallet using the seed phrase and upsetting the exchange transaction, please refund the spent money to the original account.
Once again, if you do not understand, seed phrase is the key of the owner of the purse, it shows all transactions ever made to this purse or from this purse. At the moment, a few days there were no deposits on the purse, and it disproves all your claims.

Hello,Monobank! We had a successful withdrawal of funds, as evidence we have provided a screenshot of the successful withdrawal of funds to your account. Please specify the minimum deposit amount on your wallet.

Hi, There are no funds on the wallet now, no incoming transactions, no outgoing transactions. There is an error in your system, because the wallet was checked in several services and no incoming transactions were found anywhere.
Make a refund to the original wallet.

Monobank, Dear Customer. You have been provided with all evidence of the funds sent. Please do not renew the claim, but contact the technical support chat of our website to further resolve your issue, or email support@eurobit.cc.

Hi, Your chat doesn't work. There is an error when I try to click on the chat button.
When I try to write an email to support, I get a message that the email cannot be delivered because your messaging server is registered to yandex and is blacklisted, and this is in Russia, not Germany. Why isn't your mail registered to the globally recognized company gmail?
I offer you to cancel the transaction and return all funds back to my original account. To do this I am sending you my wallet key where you can check and see if the funds have not arrived to the wallet, it means you have an error in the system or there is a team working with you stealing from people.
The conclusion now is that your service seems to be fraudulent, and I will write a review of your site on several site checking services.

Monobank, Dear Customer. We recommend that you first update your wallet to the latest version. The funds were sent to you from the Binance exchange. The transaction was successfully sent and successfully confirmed - the money is at the address that you specified. All evidence, hash and screenshots were sent to you at the specified mail, and we also created a request to the exchange support service, which confirmed that this transaction was successfully completed. You need to deal with your wallet or with the recipient to whom you sent funds. Please do not renew the claim, but contact the chat or email. You can contact the telegram - if you have a problem with the appeal on the main channels. Or write comments. If you continue to renew the claim, we will have to contact the administration of the Bestchange.ru website to resolve this issue.