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truexgold.com exchanger website screenshot

TruexGold exchanger

Other
Status: disabled TruexGold reviews: 0/27
Exchange rates: Advanced Cash TS:
Reserve: Perfect Money TS: 1229.60
Age: 8 years 4 months WebMoney BL:
On BestChange: 1 years 11 months MyWOT rating: 3.0
Country: Nigeria Forums:
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Use this type of feedback only if get no money from the TruexGold exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.

Make sure that you specify the exchange order number in this case – it will help the TruexGold administration solve the problem faster.

If you just do not like the service at TruexGold and you want to share your opinion – select the Comment feedback type.

 
Add a comment:
Oyediran Adekunle Jeremiah 102.89.0.* (August 27, 2020 | 18:22)
Truexgold is the only exchange company I know and deals with, the rate of their fast responsiveness is of a great adequate.

Fast and reliable and best in what they do.
Higher you go forever.
Truex all the way ???
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Okoro Anthony 197.210.227.* (August 27, 2020 | 17:48)
Truxgold is the best Exchange I have transacted with, last year December, I bought Binary USD $135 in Truxgold and the transaction was not completed before they went on website upgrade which lead to the customer care telling me that the Boss Ikenna Ogbaraegbe was ill, because of that my order was not attended to, for 1 week or more, I thought my money has gone, but one surprised thing to me till today is that once the Boss is back on track, I got the USD in my Binary account and it was doubled to $270...

Please if you haven't been using Truxgold to buy Binary USD, Bitcoin, perfect money and others, do so now because Truxgold still remain the best, tested and trusted....
#Truxgold.
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Raymond Onyekachi Kalu 105.112.123.* (August 27, 2020 | 17:35)
Truexgold has been a long , trustworthy exchange I have been using for years since my involvement into crypto and online businesses in general.
The owner is a great man who loves everyone and is naturally a benevolent human...you can trust this exchange to deliver even at midnight.
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Chika 197.210.157.* (August 26, 2020 | 13:51)
One thing i like about TRUEXGOLD is the fast response you get for processing your order. keep it up
Transaction reference: 3E349618-8A54-11EA-847F-DB99F9E73019
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Kari Shemaiah 23.102.184.* (August 25, 2020 | 20:27)
Truexgold is the best exchanger i have seen so far , they are 100% reliable and also swift in processing your transactions and also very fast customer care response,,,,, Truexgold 100% anyday anytime
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Ohaukwu Christian Nduka 197.210.70.* (August 3, 2020 | 11:33)
This entity called TRUEXGOLD is marvelous.

just a min chat with their customer representative, I was credited.

I tender an unreserved apology to TRUEXGOLD for the initial post.

i recommend them for any currency exchange service.

thanks
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Ohaukwu christian 197.210.46.* (August 3, 2020 | 04:20)
I transferred perfect money to truexgold.com
Order number : 10115

Now the order was deleted without paying me.

Pls truexgold pay my money, i beg you
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Admin TruexGold (August 25, 2020 | 20:19)
Hello, Ohaukwu christian!

Thanks for your later review.
Claim cancelled
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Abiodun Liadi 105.112.123.* (June 21, 2020 | 19:50)
I made a withdrawal of 20.99 dollars since yesterday night. I haven't received my money since then. Pls help rectify this. My order is ID is 7046
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Admin TruexGold (June 22, 2020 | 00:48)
Hello, Abiodun Liadi!

Per my check . . . this order has been processed, kindly understand that your orders maybe delayed during weekends or off-peak times, you may wish to review our official working times for best performance.

For the status of your order, kindly refer to https://truexgold.com/hst_DmJvXfWzpTvV3fbFvdUzriIe422ZC3f6Yob/
Claim cancelled
Abiodun Liadi (June 22, 2020 | 00:50)
Thanks. I'll check out the working times.
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Victoria 197.210.28.* (April 6, 2020 | 11:33)
Please i made a transaction of $195 from my Perfect Money account excluding charges and was suppose to receive the money into my bank account & yet nothing and it's over two hours now and I was told 30min Max what's the problem please?
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Victoria (April 6, 2020 | 14:50)
Someone recommended you guys & this was my first transaction I'll say it's very annoying as the support lady refuse to pick up my calls after taking the first time. I made a transfer of $195 from my PM Acct U21917459 to my GTB Acct 0127108161 over 5hours ago yet nothing,not even an assurance that the cash will be sent or reason for the delay. My order ID is :3895 please just say something cause the money is for something very important... Thanks
Admin BestChange.com (April 6, 2020 | 15:08)
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Victoria (April 6, 2020 | 16:28)
Thank you very much, money received
Claim cancelled
Admin TruexGold (April 8, 2020 | 15:33)
Hello, Victoria!

Your GTB account was credited same day of your order at exactly 06.04.2020 14:15:33. We sent the sum of N73144.51, kindly refer to your bank, thanks.
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Abiodun Liadi 197.210.53.* (April 5, 2020 | 00:05)
I made a transaction of 10 dollars into my binary account yesterday around 9pm I just discovered that the order was deleted. My account has been debited already. Pls help me resolve this. My order ID:3869
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Abiodun Liadi (April 5, 2020 | 01:41)
I have received the funds. Thanks. You guys are doing a great job.
Admin TruexGold (April 8, 2020 | 15:34)
Hello, Abiodun Liadi! Thank you.
Claim cancelled
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Tobi 102.89.2.* (April 2, 2020 | 22:54)
They are good, thanks truexgold.
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Julian Nduka 102.89.2.* (March 27, 2020 | 00:42)
I made an order of N4000 in exchange for BTC. It's been 5days and I haven't received BTC to my wallet. Their support system is so annoying.
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Admin BestChange.com (March 27, 2020 | 12:03)
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin TruexGold (March 27, 2020 | 13:51)
Hello, Julian Nduka! Order 3802 was processed successfully, we sincerely apologize for the inconveniences you experienced.
Claim cancelled
Julian Nduka (March 27, 2020 | 16:41)
I still haven't gotten my order, TruexGold.
Admin TruexGold (March 28, 2020 | 13:26)
Julian Nduka, please check again!
Julian Nduka (March 28, 2020 | 14:04)
Order received! Thanks TruexGold
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Tarik Aziz 203.189.224.* (December 23, 2019 | 10:30)
Please update your chat system
you are inactive even in working hours
plz make this changes
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Admin TruexGold (March 27, 2020 | 13:52)
Hello, Tarik Aziz!

Your comment has been noted! Thank you.
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Ilori Adeniyi my 105.112.61.* (December 13, 2019 | 12:38)
How to fund your binary account Via truexgold is easy just take this steps

1. Log into your Binary account using your «Registered Email» and «Password»

2. Click on CASHIER on top menu of the website and allow the Cashier page to load. As a tip, the “Cashier” option is well positioned between “Statement” and “Resources”.

3. On the Cashier page, you will see two options of which the first one is “Bank wire, Credit card, E-wallet” and then the second “Payment Agent”, click on the second option there which is Payment Agent and also allow the page to load.

4. Above action if successful will take you to the Binary Payment Agent Withdrawal form where you need to complete three important fields i. Transfer to Payment Agent ii. Amount USD and iii. Further Instructions. Not a worry, we shall explain all in full.

4i. Transfer to Payment Agent: In this field, you are to sĺlect the payment agent where you want to cash out or spend your binary funds, so please choose Truexgold from the list of available payment agents there. The arrangement of Payment Agents there is done in alphabetical order.

4ii. Amount USD: Perhaps the simplest thing to fill in that form, kindly fill the amount you wish to withdraw on this field, ensure amount tallies with your entry on the TruexGOLD‘s BIN withdrawal request. Any discrepancy on this field may be subjected to further check and verification which may result in an unnecessary but unpleasant delay in completing your order.

4iii. Further Instructions: In this field, you should enter the ”BIN Withdrawal Code” generated for you on Truexgold‘s website at the time you made your withdrawal request.

5. Now, you are done, just hit the «SUBMIT» button and wait for your request to be approved by the Binary Team and afterwards processed by TruexGOLD.

NB: Kindly note that your request may be rejected at times, below are six reasons your binary payment agent withdrawal request may be rejected:

a. If your binary account is not fully verified your withdrawal request may not go through.

b. If you try to withdraw an amount that is more than the available funds on your binary account or wallet, of course the request will be denied.

c. If you have never made any deposit to that binary account using the binary payment agent that you want to use and cash out, the withdrawal request may be rejected too for security reasons.

d. If the requested amount is below $10.00 which is the minimum payment agent withdrawal request we can process or above $2,000.00 which is the maximum withdrawal request, the transaction will certainly be cancelled.

e. If the bank account name you provided on the TruexGOLD‘s website is different from your Binary’s account name, we shall not process such request as third party transactions are prohibited for any binary related transaction.

f. Finally, if the BIN withdrawal code entered by you is incorrect, TruexGOLD reserves the right to reject your withdrawal request and return funds to the user’s binary account.
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Ilori Adeniyi my (December 13, 2019 | 13:40)
Very good one
Ilori Adeniyi my (December 14, 2019 | 07:37)
So easy like ABC like that
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Elias 156.223.58.* (July 9, 2019 | 19:00)
I made a bitcoin exchange for cash over 3 hours ago and am yet to receive the money till now. I tried contacting the admin by chat and mail also but no respond....
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Admin BestChange.com (July 9, 2019 | 20:26)
Hello!

A request for the administrator of the exchanger to respond to this complaint from the user.

Best regards, BestChange administration.
Elias (July 10, 2019 | 13:59)
Have not heard anything from the admin till now and he's not replying my messages which is really bad. At least he should reply the messages and give his reasons for the long delay....
Admin BestChange.com (July 10, 2019 | 14:39)
Hello,

A request for the administrator of the exchanger to respond to this complaint from the user.

Best regards, BestChange administration.
Elias (July 10, 2019 | 23:43)
Even till now have not received payment for my bitcoin and the Truexgold admin keeps ignoring my messages...
Admin BestChange.com (July 11, 2019 | 17:04)
Elias, hello!

Please tell us at the moment the problem is solved?

Best regards, BestChange administration.
Elias (July 11, 2019 | 17:18)
No until now the have heard nothing yet and still have not received the value for my bitcoin yet....
Elias (July 11, 2019 | 22:18)
Am still waiting on the reply and still nothing yet again
Admin BestChange.com (July 11, 2019 | 22:59)
Elias, we made a request to the exchanger for your application. We'll let you know when we get the answer.

Best regards, BestChange administration.
Elias (July 13, 2019 | 03:31)
Received the payment now..
Claim cancelled
Admin TruexGold (July 13, 2019 | 12:36)
Hello, Elias!

I have gone through the orders from this email rom******y85@gmail.com and the most recent is that of Order 2172, and payment for this order has already been sent. Per my check, funds were sent to this account 017****044 AYOMIDE FATIMEHIN GTBank as provided by you via our website and we sent from a ZENITH bank account. Please note for all cash transactions, our duty is to ensure that funds are duly sent and that of your bank to ensure its delivery to you. Also we cannot re-sent funds that have already left our account unless such funds bounces back. Accept our apology for delayed response to this issue. If you still did not get value for your coins, kindly revert back.
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Obuareghe Onosakponone Andrew 105.112.45.* (June 15, 2019 | 18:13)
I sent 18246.76 naira into 1015141290 zenith bank account having truex access resources as account name to receive 49.7487 dollars into my Pm account of U17742747 but I did not receive the fund .my order ID
ID 1962 .I made the payment through my first bank app at about 8:35am yet my pm account was not funded instead my order was deleted from the site without receiving fund into my pm account.
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Admin BestChange.com (June 15, 2019 | 19:12)
Hello!

A request for the administrator of the exchanger to respond to this complaint from the user.

Best regards, BestChange administration.
Admin TruexGold (July 13, 2019 | 12:38)
Hello, Obuareghe Onosakponone Andrew!

Above order has been processed, thank you.
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Nwachukwu Roselyn Ego 129.205.112.* (May 2, 2019 | 20:54)
I sent 0.623537 today at 1:52pm with transaction ID 1586, yet i 've not received the naira value of NGN 1209919.7662 in my bank account, please advice what's the problem as all your mobile numbers aren't reachable. ...
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Admin BestChange.com (May 3, 2019 | 10:59)
Hello,

A request for the administrator of the exchanger to respond to this complaint from the user.

Best regards, BestChange administration.
Nwachukwu Roselyn Ego (May 3, 2019 | 12:15)
I have even sent a message through their website, yet no response..... at least a response from the admin explaining the cause of delay would help. ..... but seems they do not care.
Nwachukwu Roselyn Ego (May 3, 2019 | 14:32)
I've received the value..... thank you very much Truexgold
Claim cancelled
Admin TruexGold (May 3, 2019 | 16:23)
Hello, Nwachukwu Roselyn Ego!

You 're welcome!
Claim renewed
Admin TruexGold (May 3, 2019 | 16:26)
You 're welcome!
Claim cancelled
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Olalekan Sunday 129.205.113.* (April 30, 2019 | 22:05)
I made an order of $10 with transaction ID:1569 for Binary since yesterday... yet it was not processed. none of their phone number was going through... That was the my first patronage. Im not impressed at all.
Expand (3)
Admin TruexGold (May 1, 2019 | 07:59)
Hello, Olalekan Sunday!

We are very sorry to learn about this experience, but, I can confirm that this order has been processed. Binary funds is in your account already. However, be informed that you were credited immediately we were able to confirm your payment. Thank you for using our service.
Admin TruexGold (May 1, 2019 | 08:04)
We trust you have seen funds now, thank you.
Claim cancelled
Olalekan Sunday (May 1, 2019 | 09:39)
Yes thank you... you clear my doubt. work on your admin phone or update your web chat and other things important. you restore my trust. thanks
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Iniobong 197.210.226.* (December 7, 2018 | 18:23)
Excellent service, prompt payment from POB account
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Mina Green 105.112.38.* (December 7, 2018 | 13:23)
Great services....keep it up
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Asuelimen Odianosen 154.66.48.* (December 7, 2018 | 11:43)
Superb and reliable service. delivered on time. keep it up
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Echebiri chiamaka 197.210.53.* (November 30, 2018 | 19:00)
Unarguably the best exchanger in 9ja, I love them.
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Ugonna 197.210.29.* (November 29, 2018 | 12:31)
Amazing...I think I have found my perfect exchanger,
that is instant funding at its best,

I feel greatly elated, i never knew there was this good & efficient service just a click away.

Keep it up TruexGold, cos am bringing more business
Already recommended to my friends & family.
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Igbokwe Ekenna 154.120.90.* (November 29, 2018 | 10:05)
Truexgold is one exchanger i can vouch for their reliability, those days when they were dealing on neteller, they helped me process 100% of all my transactions without any issue for one day, a service which appreciate till tomorrow. Good to see them on Bestchange, wish your firm greater heights guys.
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Gracious 77.111.247.* (November 29, 2018 | 09:36)
Wonderful site and superb customer service, keep it up.
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Ahmed Musa 197.210.29.* (November 29, 2018 | 05:17)
Very reliable exchanger, will recommend them anytime and day.
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Stanley Ekwegh 129.205.114.* (November 28, 2018 | 23:43)
This is one exchanger I know very well. I have done business with them for more than 4 years without any issues, TruexGOLD is a highly reliable if not the most reliable exchanger we have in this country. Kudos guys!
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Valentine 197.211.63.* (November 28, 2018 | 19:58)
TruEx gold has always been 1 one e currency exchange. Fast payment andalways active when you need them. 1 Btc payment paid within few seconds of confirmation. Kudos!!! Indeed the best.
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Felix 105.112.42.* (November 28, 2018 | 14:37)
Truexgold has always been my preferred e-currency exchange. Now auto, their services only got better than the best. Slick operations, quality services
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Chimdiya 105.112.34.* (November 28, 2018 | 14:18)
Truexgold, transparency at its peak. Very fast and always available. Trade with no worries.
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