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prostovcash.com exchanger website screenshot

ProstovCash exchanger

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Status: active ProstovCash reviews: 01124270
Exchange rates: 18255 Volet TS: 609
Reserve: $1 803 188 452 Perfect Money TS: 1020.60
Age: 8 years 11 months WebMoney BL:
On BestChange: 8 years 3 months MyWOT rating: 4.0
Country: United Arab Emirates Forums:
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When creating a financial claim, please make sure that the exchange regulations specified on the website ProstovCash have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the ProstovCash administrator resolve the problem more quickly.

If you didn't like the ProstovCash's service and want to write about it, use the Comment review type.

* Order number:
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Add a comment:
User 185.220.101.* December 25, 2025 22:36
The review is being checked by the monitor's administration
They cheated me. They didn't return my money or transfer the bitcoins I bought. I'm waiting for the rubles, then I'll withdraw my complaint.
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ProstovCash admin December 25, 2025 22:52
Hello dear customer, No one has deceived you, you have made a transfer from someone else's account, the refund will be made from 09:00 - 17:00 on business days, it may take up to three working days.
Claim solved
User December 25, 2025 23:08
I filled out the lead form honestly. I honestly indicated that my mother would be the payer. You carried out identity verification, verifying your identity, you made sure that the payer was different from the cardholder, you could have refused at this stage, but you accepted and received the money. I did not receive the bitcoins. You have not completed the refund. You don't have the right to withdraw your claim.
Claim renewed
User December 25, 2025 23:09
We can punish your system if you continue withdraw the claim illegally without returning the money.
User December 25, 2025 23:10
We can get in OAE in 48 hours and find you.
User December 25, 2025 23:11
We diceded to come in OAE and punish you, bkz you tell to all here I dont have the claims, but I have stoll the money didnt returned.
User December 25, 2025 23:12
Will you pay for trying to illegally illegally cancel my legitimate claim.
User December 25, 2025 23:12
We communicate very well and are intimately acquainted with the Prince of Dubai.
User December 25, 2025 23:13
Wait, dear friends, wait for punish.
User December 25, 2025 23:13
Allahu akbar.
User December 25, 2025 23:14
Quran 2:216.
ProstovCash admin December 25, 2025 23:43
Dear customer! You should initially understand that it is forbidden to make a transfer from someone else's account, your funds will be refunded to you. Please expect a refund.
The funds will be refunded during business hours, from 09:00 - 17:00 the refund may take up to three business days.
Claim solved
User December 25, 2025 23:46
Your system is not set up correctly. As you knew, I indicated at the first stage that I would pay with my mother's card. After that, you transferred me to undergo verification. After verification, you were required to verify the data from the form that I filled out in order to make the payment. But you didn't check it, and you made a mistake.
Claim renewed
User December 25, 2025 23:47
I ask my colleagues to block the exchanger. The exchanger illegally informs that the claim has been resolved. The claim cannot be resolved while my money is at the exchanger.
User December 25, 2025 23:49
I will remove the "claim" mark from the review myself when I have no complaints. And at the moment, my funds have been illegally seized and held by the exchanger.
User December 25, 2025 23:50
Return the money or transfer the bitcoins that I bought. Otherwise, we'll have to meet. I already have to. You tried to cheat bestchange.
ProstovCash admin December 26, 2025 00:02
Dear customer! Once again, you did not need to make a transfer from someone else's account, you gained access to someone else's money and made the transfer, you did not need to do this, the funds will be returned to the account from where the transfer was made, expect a refund. It was illegal for you to use someone else's funds and make a transfer. The amount that was sent, it will be refunded, we do not need your funds. You don't have to worry about that. A person who thinks wisely understands in advance that the funds will be withheld if the transfer is made from someone else's account. No need to mislead our customers, learn to accept your mistakes and not pass the responsibility on to others.
Claim solved
User December 26, 2025 00:34
I legally manage my mom's account under a general official power of attorney. I am ready to provide a scan if bestchange's colleagues have any doubts. Accordingly, there is a fact that you knew that the transfer would not be made from my card. We will punish you personally when we meet you. Look forward to our meeting. We already know your address.
Claim renewed
User December 26, 2025 00:35
Block this conpany, plz. Spam.
ProstovCash admin December 26, 2025 00:43
How could we know that the funds would be transferred from another account? We only found out about this after you made the transfer. No one takes your funds for themselves, they explained to you that it is forbidden to transfer money from someone else's account. Expect a refund
Claim solved
User December 26, 2025 00:56
Are you pretending to be fools? Why are you playing the undeveloped? I repeat. You visit your website and enter the payer's details in the application. I did it. I entered the payer's data, that is, my mother's data. Next, your website told me to take a selfie, and I also had to take a picture of my passport, which contains my personal information, so it was necessary to check at this stage, and not after the transfer of money. Did you finally get it?
Claim renewed
User December 26, 2025 00:57
You will bitterly regret arguing with high-ranking people.
User December 26, 2025 00:58
You are illegally collecting passport scans of citizens of our country, for which we will initiate criminal proceedings against you and transfer you to Interpol through our colleagues in the Interior Ministry.
User December 26, 2025 01:01
Would you like to get to know us? with a Russian CIA? We will help you.
ProstovCash admin December 26, 2025 01:59
Only you are playing here! In your games that you designate. Let's tell you once again that more than one prudent person would not make a transfer from someone else's account. It was necessary to verify the user from whose account the funds were sent. Expect a refund.
Claim solved
User December 26, 2025 02:17
Plz block this exchange service, Bestchange. Check the list of checks from colleagues from the audit department.
Claim renewed
User December 26, 2025 02:17
The exchange service continue spam in the comments.
ProstovCash admin December 26, 2025 04:20
What kind of spam are you writing about? Don't mislead people, you made a mistake in the exchange, made a transfer not from your account and want to find the last ones, how do you like it? Is it okay? We do not refuse to make a refund, we do not even request a repeat verification from you, the refund will be made to the account from where the transfer was made.
Claim solved
User December 26, 2025 04:26
Well, you're spamming again. Cut it out. We can move on to the meeting. Are you ready to meet us live? We are ready and we know how to find you.
Claim renewed
User December 26, 2025 04:28
It turns out you're a self-killer. Knowing what will happen to the scam, you continue to spam and provoke harsh punishment.
User December 26, 2025 04:28
Imagine how you will soon be in front of me and will be punished.
ProstovCash admin December 26, 2025 04:54
Why are you turning to threats? You exchanged the minimum amount on our website, do you think we need your funds? You have violated the exchange rules, please wait for a refund.
Claim solved
User December 26, 2025 05:09
I expect the money, only after that you have the right to cancel my claim. Only after my funds have been transferred to me. And for the illegal withdrawal of your claim without the money returned to me, we will punish you.
Claim renewed
User December 26, 2025 05:10
The claim is relevant according to the bestchange rule. You haven't transferred my money to me yet, have you? So do not remove the mark from the review that there is a claim.
User December 26, 2025 05:12
Do you happen to be in school? It turns out that most likely yes, because you don't understand the simple bestchange rule. As long as the client has a legitimate claim, you do not have the right to remove the claim label. This means that you are violating, which means that we will punish you harshly when we meet.
User December 26, 2025 05:13
Wait for our meeting offline now. Online, you have shown yourself to be scammers. If you want, I will recommend the exchange to my colleagues and they will leave the best reviews.
User December 26, 2025 05:15
We have enough technical means to find anyone from the Internet. Moreover, you are not hiding. We will find you and punish you. You will regret the illegally taken note of the claim and you will also answer in full for the provocation. We punish them harshly. My colleagues and I are very accurate.
ProstovCash admin December 26, 2025 05:16
Your claim is baseless. You have violated the exchange rules that are specified when making the exchange on our website. When you create an application, you agree to the terms of the exchange. Please expect a refund.
Claim solved
User December 26, 2025 05:29
No one can violate the exchange rules. All exchangers have control before accepting a payment. If the verification is performed by a person who is not specified in the application. The application is rejected and the verification is not confirmed. And you have successfully verified me. This gave me the right to make the transfer. Tell me, wait, didn't you successfully identify me? After that, you successfully gave me the opportunity to make the transfer.
Claim renewed
ProstovCash admin December 26, 2025 05:36
Why are you attempting to present your violation of the exchange rules as a service error?
When creating the order, you were provided with an additional notification clearly stating that the transfer must be made exclusively by the person who has passed identity verification. Otherwise, a refund will be initiated by the bank.
By submitting the order, you confirmed that you had reviewed the terms and conditions. Moreover, you confirmed that you agree with the exchange rules of our service, yet you consciously chose to violate these rules.
This dialogue is no longer constructive. We kindly ask you to stop reopening the claim against our service and wait for the refund to be processed.
Claim solved
User December 26, 2025 06:00
We see your website is being attacked by hackers. We are ready to help you. But first, return the money. Or we will join our colleagues.
Claim renewed
ProstovCash admin December 26, 2025 06:23
And now you have decided to threaten us with hacker attacks? This says a lot about you.
You are free to do whatever you wish. The refund will not be processed earlier than the stated timeframe, in accordance with the bank’s regulations.
Following such threats, made in connection with your own violation of the exchange rules, we do not intend to continue any further constructive dialogue with you.
Claim solved
User December 26, 2025 06:42
No. We are working in CIA in Russia. So we see all thats happening in the internet. So we see anybody try to see your cloudflare account. We are friends with cloudflare, they furnish to us the database.
Claim renewed
User December 26, 2025 06:45
You're not stupid. Because you don't understand a simple rule. As long as the client has a valid claim, you do not have the right to remove the "claim" review mark. You have violated this rule many times already. Stop touching the review status. You are increasing your personal penalty. We are ready to personally come to your home and collect the debt. You owe us now. Our claims are now in the amount of $500,000.
User December 26, 2025 06:47
Every time you withdraw the claim status from the review again without my money returned to me, we will fine you by $100,000. And believe me, you will pay off the debt on the fine. It's our job to put you to bed if you don't repay your debts.
User December 26, 2025 06:48
At the moment, your debt is already 500,000$
ProstovCash admin December 26, 2025 06:48
Your claim is not justified. Please wait for the refund to be processed.

We wish you all the best and a pleasant day.
Claim solved
User December 26, 2025 06:50
My claim is legitimate until you pay the refund. This is the law. Therefore, the amount of your fine has increased to $600,000. Trust me, you will pay it in full soon.
Claim renewed
BestChange admin December 26, 2025 07:47
Hello dear user,
The exchanger has informed us that you made a transfer from an account different from the one used for verification.

In such cases, the funds will be returned to the account from which the payment was made. Please await the return and refrain from reopening the complaint. Otherwise, we will be forced to move the complaint to a neutral status with the possibility of comments.

Kind regards, BestChange administration.
Claim solved
BestChange admin December 26, 2025 10:26
Hello,

We kindly ask you to refrain from using offensive language or making threats towards the exchange office administration.

Please await your refund, which will be processed according to the service's terms and conditions.

Sincerely, administration of the BestChange exchanger monitor.
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Some man 185.244.49.* December 25, 2025 11:48
Very adequate and fast support, do recommend.
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Android 96.167.70.* December 22, 2025 06:59
Easy site navigation. Very convenient.
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That guy 185.244.49.* December 15, 2025 06:14
Fast and reliable as always, support answers also fast and polite.
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David 108.45.46.* December 14, 2025 16:27
The service keeps me coming back because it is reliable.
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That guy 185.244.49.* December 14, 2025 09:28
Fast and reliable as always in my experience.
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Peter 84.56.75.* December 13, 2025 06:45
This exchange makes crypto trading feel chill and accessible. Easy for beginners and fast for pros.
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Your bro 109.252.185.* December 12, 2025 06:27
Fast, reliable, good for small and medium exchanges, maybe for big ones too, but I’m too poor for them.
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That bro 185.244.49.* December 9, 2025 10:52
Fast & reliable as always.
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Slemmen 178.95.219.* December 8, 2025 05:52
Great exchanger. Top exchange rate. Convenient service.
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Antokha 185.244.49.* December 3, 2025 07:49
Good, reliable and fast. Excellent for small amounts too.
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Antokha 185.244.49.* December 2, 2025 04:48
Nice, fast and reliable.
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Roy 83.202.173.* November 29, 2025 10:42
Change trs rapide. Ce n'est pas la premire fois que j'utilise ce service. Je recommande.
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Ant 109.252.185.* November 28, 2025 09:22
Nice & reliable, good support.
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Josh 173.225.243.* November 25, 2025 01:40
The review is being checked by the monitor's administration
I just want to know how long this will take because I’m scared I won’t receive the funds at all any way to track this live?
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BestChange admin November 25, 2025 02:14
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
ProstovCash admin November 25, 2025 03:18
Hello Josh, The payment is being processed on the side of the payment system, awaiting completion. You can keep in touch with us in our round-the-clock chat, or email us. Our mail support@prostovcash.com
Josh November 25, 2025 03:48
But how long does this process usually take.
ProstovCash admin November 25, 2025 04:05
Josh, You will receive funds during the day, and in extreme cases, funds can be processed for up to 24 hours.
Josh November 25, 2025 09:58
Okay I’m clearly having an issue and I don’t have any other card/ credentials can my money please be returned to my wallet. I don’t have any other bank info to fix or to make it valid just please return the money where it came from I’m not here for the games right now I don’t want to hear just enter new information just return the money where it came from or we are going to have a issue.
ProstovCash admin November 25, 2025 10:22
Dear customer, unfortunately the funds could not be sent to the details you specified, and your bank could not accept the transfer.
A refund was successfully made to you immediately after your email address.
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Kreep 178.197.195.* November 24, 2025 08:34
Based on my experience, I recommend using this exchange point. Quckly, quality.
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Ant 185.244.49.* November 21, 2025 06:55
Fast exchange, adequate support.
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Antoxa 185.244.49.* November 20, 2025 16:01
Nice exchange — fast and reliable.
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Kitti 187.190.189.* November 17, 2025 06:39
I've used this exchange many times. Good service, fast payouts.
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David 108.45.46.* November 16, 2025 16:12
The service was quick and reliable.
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Jam 181.115.171.* November 7, 2025 13:05
I received the desired currency quickly and fairly.
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Ninz 179.60.64.* November 3, 2025 11:11
Fast and reliable. Thanks to the team for that. I'll be back.
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Volleyball 75.188.176.* October 27, 2025 07:07
Thanks for the quality services! Your work deserves the best recommendations! The exchange was done clearly and quickly.
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David 108.45.46.* October 26, 2025 16:13
I have another great experience with this site.
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Marle 90.15.130.* October 20, 2025 07:17
User-friendly and lighting fast transactions — exactly what I needed.
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Danila 188.233.16.* October 12, 2025 02:28
All fast! Best changer!
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Ellian 82.59.151.* October 10, 2025 07:06
The strong point of this exchange is fast support. I have been working with this exchange for some time now and have had no problems.
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Jacob 46.244.52.* October 6, 2025 15:06
I've been using it several times already... I recommend it to everyone!
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Fox 82.167.213.* September 30, 2025 10:47
Everything is fine, the exchange was successfully completed at a favorable rate, quickly and reliably!
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User 85.10.106.* September 23, 2025 09:48
The cryptocurrency arrived quite quickly as requested. Thank you very much for the exchange.
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Uvobidi 101.173.15.* September 15, 2025 07:24
A reliable exchange, I recommend it to everyone.
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Prnc 82.65.195.* September 11, 2025 10:09
Received Bitcoin exactly on time and without delays.
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Zfixerror 71.217.127.* August 30, 2025 08:59
Good rate, instant exchange. I always use it and recommend it to everyone!
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Joe Oliver 23.109.108.* August 21, 2025 16:29
Worst exchanger ever, they don't help, they replies late and only copy and paste answers

I mean with high fees you expect good treatment, but nah u guys are the worst.
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ProstovCash admin August 21, 2025 16:56
Hello, Joe Oliver!
We are sorry that you have formed such an opinion. The card verification procedure is a prerequisite on our website for making an exchange. Unfortunately, the card details in the photo that you provided are unreadable, the photo must comply with the verification conditions specified when creating the application.
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Everett 89.249.44.* August 20, 2025 10:39
The transaction was quick and straightforward. Very pleased with the service.
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10 pages: 109873



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