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Kingex exchanger
Go to the Kingex site
Information from the exchanger administration
Kingex is your reliable crypto exchange
Leave feedback about the exchanger
Fast. Convenient. Secure. Kingex is a modern cryptocurrency exchange for electronic and cash transactions. Need cash? In Ukraine? In Europe? Want to withdraw to a "Monobank" card? At a favorable exchange rate? Visit Kingex! Key advantages: Superior customer service: our professional managers will assist you with any questions regarding buying, selling, and exchanging cryptocurrencies. 24/7 exchanges in multiple directions and round-the-clock customer support on the website, in Telegram, and other messengers. Fast order processing: manual, automatic, and semi-automatic modes for maximum speed and minimal costs. Best rates and fees: crypto-cash, cash-crypto. Various partnership programs: referral, cashback, contests, giveaways, promotions. Wide selection of coins and tokens: Bitcoin, Ethereum, Litecoin, Tether, USDC, Monero, Dai, Tron, and adding new pairs, as well as various fiat currencies — US dollar, euro, hryvnia, pound, dirhams, baht, and others. We make SEPA, SWIFT transfers, work with Wise, Revolut, Payoneer. Working hours: 24/7. Contacts: Email: [email protected] Let’s meet at Kingex! Other exchangers
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| Status: | active | Reviews: | 3489 | ||
| Age: | 4 years 10 months | Financial claims: | 026 | ||
| On BestChange: | 2 years 10 months | Exchange rates: | 25 744 | ||
| Country: |  |
Reserve: | $297 976 834 | ||
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When creating a financial claim, please make sure that the exchange regulations specified on the website Kingex have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the Kingex administrator resolve the problem more quickly. If you didn't like the Kingex's service and want to write about it, use the Comment review type. |
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| Order number: | |
| * | |
Add a comment:
| Vahe |  |
46.33.234.* | November 1, 2023 14:40 |
Hi, all funds have been received, thank you.
| Kingex admin | November 2, 2023 17:46 |
Hi Vahe!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
CommentRemove
| Dmytro |  |
146.70.162.* | November 1, 2023 14:01 |
Thank you for a very fast currency exchange and a favourable rate!
| Kingex admin | November 2, 2023 17:46 |
Hi Dmytro!
Thank you for your feedback about our cryptocurrency exchange! We are glad that you appreciated our favorable exchange rate. We also take pride in the fast processing speed of orders, and our professional support team is always ready to help if you have any additional questions or need assistance.
Thank you for being with us!
Thank you for your feedback about our cryptocurrency exchange! We are glad that you appreciated our favorable exchange rate. We also take pride in the fast processing speed of orders, and our professional support team is always ready to help if you have any additional questions or need assistance.
Thank you for being with us!
CommentRemove
| Evgeni |  |
62.4.35.* | November 1, 2023 13:09 |
Perfect. Good service. Completed successfully!
| Kingex admin | November 2, 2023 17:43 |
Hi Evgeni!
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
CommentRemove
| Daniil | |
85.114.195.* | October 31, 2023 13:23 |
According to the information available, the exchanger has no financial obligations to this user
I made an exchange in this exchange office, I can not get my money for almost a day, do not advise anyone to work with this exchange.
| Kingex admin | October 31, 2023 13:46 |
Dear customer, Daniil
Your order has been temporarily freezed due to an AML (Anti-Money Laundering) check, as your transaction has been flagged as suspicious. Unfortunately, the documents provided to us as proof of the sender's identity do not match the identification information of the order creator.
Currently, your order is in process of an investigation. For further information until the circumstances are clarified, you can contact our Senior Administrator.
Thank you for your understanding.
Best regards,
Kingex Admin.
Your order has been temporarily freezed due to an AML (Anti-Money Laundering) check, as your transaction has been flagged as suspicious. Unfortunately, the documents provided to us as proof of the sender's identity do not match the identification information of the order creator.
Currently, your order is in process of an investigation. For further information until the circumstances are clarified, you can contact our Senior Administrator.
Thank you for your understanding.
Best regards,
Kingex Admin.
Claim solved
| Daniil | October 31, 2023 13:50 |
Which of the documents was sent incorrectly, you wrote me about a phone conversation in which I lost contact, and after I started to call you, you just ignored me, I ask support service bestchange to contact me, there is all the evidence and full correspondence, the administration of Kingex writes here quite different, on the e-mail indicated me quite a different reason.
Claim renewed
| Daniil | October 31, 2023 14:08 |
I received a call from this exchanger in which I was asked if I had created an application, after I answered YES followed by threats, I ask you to pay attention to this support service BestChange, because these people after all the evidence withhold my funds.
| Kingex admin | October 31, 2023 15:10 |
Dear user,
The person who spoke with our Senior Administrator via voice communication was unable to identify themselves as the order creator.
Furthermore, we would like to emphasize that blackmail and threats are unacceptable.
We strongly recommend the individual who placed the order on our website to get in touch with our Senior Administrator.
Best regards,
Kingex Admin.
The person who spoke with our Senior Administrator via voice communication was unable to identify themselves as the order creator.
Furthermore, we would like to emphasize that blackmail and threats are unacceptable.
We strongly recommend the individual who placed the order on our website to get in touch with our Senior Administrator.
Best regards,
Kingex Admin.
Claim solved
| Daniil | October 31, 2023 15:12 |
Just now I tried to call your senior administrator, but he does not accept the call, in support you just avoid answering, saying that you have already called me, I gave you a screenshot that I really called you, NEVER recommend to anyone to work with this exchanger.
Claim renewed
| Kingex admin | October 31, 2023 16:03 |
Daniil.
As our Senior Admin said you in the voice conversation, further instructions will be provided in an email to the address provided in the order.
Best regards,
Kingex Admin.
As our Senior Admin said you in the voice conversation, further instructions will be provided in an email to the address provided in the order.
Best regards,
Kingex Admin.
Claim solved
| Daniil | October 31, 2023 16:05 |
Yeah, I'm expecting.
Claim renewed
| Kingex admin | October 31, 2023 16:08 |
Daniil,
Please note that restoring the claim and creating new comments will not affect the speed of the investigation, the result will be the same: until the circumstances are fully clarified, exchanges or refunds are not possible.
Best regards,
Kingex Admin.
Please note that restoring the claim and creating new comments will not affect the speed of the investigation, the result will be the same: until the circumstances are fully clarified, exchanges or refunds are not possible.
Best regards,
Kingex Admin.
Claim solved
| Daniil | October 31, 2023 16:14 |
Yes, I understand, I just want to inform other users that it is dangerous to cooperate with you.
Claim renewed
| Kingex admin | October 31, 2023 16:32 |
Daniil,
Our service protect all of our regular and new users from using fraudulent schemes for personal enrichment, money laundering, or financing terrorism.
Our AML department operates excellently, and we have no issues with pure transactions.
Please note that while you keep renewing your complaint, other clients continue to leave positive feedback about their experience with us. Your case is exeption, not the rule.
Best regards,
Kingex Admin.
Our service protect all of our regular and new users from using fraudulent schemes for personal enrichment, money laundering, or financing terrorism.
Our AML department operates excellently, and we have no issues with pure transactions.
Please note that while you keep renewing your complaint, other clients continue to leave positive feedback about their experience with us. Your case is exeption, not the rule.
Best regards,
Kingex Admin.
Claim solved
| Daniil | October 31, 2023 16:40 |
That's great, but you're still holding my funds and I'm expecting a message to my email address.
Claim renewed
| Daniil | October 31, 2023 16:48 |
I just don't understand I have provided all the required data but you keep asking for more and more each time, this is of course not a problem, I provide all that is required and am willing to undergo video verification, so far it looks like you are just stalling for time.
| Kingex admin | October 31, 2023 16:56 |
Daniil,
You will receive an email with further instructions within the timeframe you personally agreed upon during the conversation with our senior administrator.
Best regards,
Kingex Admin.
You will receive an email with further instructions within the timeframe you personally agreed upon during the conversation with our senior administrator.
Best regards,
Kingex Admin.
Claim solved
| Daniil | October 31, 2023 16:57 |
Yeah, within 24 hours, I remember.
Claim renewed
| Kingex admin | October 31, 2023 16:58 |
Daniil,
Exactly.
Best regards,
Kingex Admin.
Exactly.
Best regards,
Kingex Admin.
Claim solved
| Daniil | October 31, 2023 17:09 |
That's beautiful.
Claim renewed
| Kingex admin | October 31, 2023 17:40 |
Daniil,
Please expect information at the email address you provided when creating your order ?
Best regards,
Kingex Admin.
Please expect information at the email address you provided when creating your order ?
Best regards,
Kingex Admin.
Claim solved
| Daniil | October 31, 2023 17:48 |
Yes, of course, I'll be checking my e-mail address within 24 hours.
Claim renewed
| Kingex admin | October 31, 2023 18:14 |
Daniil,
Thank you for your understanding!
Have a great evening!
Best regards,
Kingex Admin.
Thank you for your understanding!
Have a great evening!
Best regards,
Kingex Admin.
Claim solved
| Daniil | October 31, 2023 18:18 |
Yes, all the best to you too, I'll be looking forward to the email:)
Claim renewed
| Kingex admin | October 31, 2023 18:28 |
Daniil,
Thank you for your feedback)
Best regards,
Kingex Admin.
Thank you for your feedback)
Best regards,
Kingex Admin.
Claim solved
| Daniil | October 31, 2023 18:29 |
Please, it's not a problem for me, I want people to understand who they are working with, and see the exchanger trying to remove the red number 1 in their reviews until the problem is solved:)
Claim renewed
| Kingex admin | October 31, 2023 18:38 |
Daniil,
The number 1 is not an indicator of our performance. Your persistent reiteration of claims within the agreed-upon terms reflects more on you as a client than on us as a service. At the moment, you are only intensifying our suspicions about your lack of integrity.
Best regards,
Kingex Admin.
The number 1 is not an indicator of our performance. Your persistent reiteration of claims within the agreed-upon terms reflects more on you as a client than on us as a service. At the moment, you are only intensifying our suspicions about your lack of integrity.
Best regards,
Kingex Admin.
Claim solved
| Daniil | October 31, 2023 18:40 |
I have nothing to worry about, I'm willing to provide any information, any documents, any photos, anything, it's just funny to see an entire exchanger trying to remove the red number 1 instead of solving the problem, it says a lot about how you provide service and treat your customers.
Claim renewed
| Kingex admin | October 31, 2023 18:45 |
Daniil,
Certainly, we have enough staff to ensure the seamless operation of all departments including the customer service quality control department.
Best regards,
Kingex Admin.
Certainly, we have enough staff to ensure the seamless operation of all departments including the customer service quality control department.
Best regards,
Kingex Admin.
Claim solved
| Daniil | October 31, 2023 18:52 |
Then why has my application been processed for 24 hours?
Claim renewed
| Kingex admin | October 31, 2023 18:54 |
Daniil,
That is because of additional AML verification caused by suspicious transaction. Please believe we are doing our best to resolve your issue as soon as possible.
Best regards,
Kingex Admin.
That is because of additional AML verification caused by suspicious transaction. Please believe we are doing our best to resolve your issue as soon as possible.
Best regards,
Kingex Admin.
Claim solved
| Daniil | October 31, 2023 18:55 |
And it's unclear how long it will take, even though I provided all the information you requested 10 hours ago.
| Daniil | October 31, 2023 18:56 |
All the information you requested for the AML check was sent to you 10 hours ago.
Claim renewed
| Kingex admin | October 31, 2023 18:57 |
Daniil,
As discussed earlier, we will send you the letter with further instructions within 24 hours.
Best regards,
Kingex Admin.
As discussed earlier, we will send you the letter with further instructions within 24 hours.
Best regards,
Kingex Admin.
Claim solved
| Daniil | October 31, 2023 19:02 |
What speed are you talking about if I can't even be instructed to provide you with additional data, this shows your whole attitude towards your customers.
Claim renewed
| Kingex admin | October 31, 2023 19:06 |
Daniil,
Our customers are our greatest value. But still we have the flow and regulations of our work. Please wait for further instructions within the discussed time. Thank you.
Best regards,
Kingex Admin.
Our customers are our greatest value. But still we have the flow and regulations of our work. Please wait for further instructions within the discussed time. Thank you.
Best regards,
Kingex Admin.
Claim solved
| Daniil | October 31, 2023 19:12 |
Of course I will, because I have no choice, you have my money and I have nothing to do but wait.
Claim renewed
| Kingex admin | October 31, 2023 19:32 |
Daniil,
Your money is not our money. :) They are just freezed within the investigation. Thank you for your understanding.
Best regards,
Kingex Admin.
Your money is not our money. :) They are just freezed within the investigation. Thank you for your understanding.
Best regards,
Kingex Admin.
Claim solved
| Daniil | October 31, 2023 20:03 |
At the moment my money is with you and that leaves me no choice.
Claim renewed
| Kingex admin | October 31, 2023 20:07 |
Daniil,
We guarantee that the results of the investigation will be communicated to you as soon as possible after all steps are completed.
Best regards,
Kingex Admin.
We guarantee that the results of the investigation will be communicated to you as soon as possible after all steps are completed.
Best regards,
Kingex Admin.
Claim solved
| Daniil | October 31, 2023 20:12 |
Great, I keep telling you I have no choice but to wait for an answer anyway.
Claim renewed
| Kingex admin | October 31, 2023 20:17 |
Daniil,
Please wait for instructions to be sent within agreed time and we assure you — no longer than agreed time.
Best regards,
Kingex Admin.
Please wait for instructions to be sent within agreed time and we assure you — no longer than agreed time.
Best regards,
Kingex Admin.
Claim solved
| Daniil | October 31, 2023 20:30 |
All right, I'm expecting.
Claim renewed
| Kingex admin | October 31, 2023 20:36 |
Daniil,
Thanks for your understanding and cooperation. :)
Best regards,
Kingex Admin.
Thanks for your understanding and cooperation. :)
Best regards,
Kingex Admin.
Claim solved
| Daniil | November 1, 2023 05:23 |
No problem.
Claim renewed
| Kingex admin | November 1, 2023 06:13 |
Daniil,
Thank you for your understanding and patience.
Best regards,
Kingex Admin.
Thank you for your understanding and patience.
Best regards,
Kingex Admin.
Claim solved
| Daniil | November 1, 2023 06:23 |
Yes, of course, I just don't understand why you are closing this issue in the comments until it is resolved, and why the BestChange service administration is not responding in any way to this issue.
Claim renewed
| Kingex admin | November 1, 2023 06:31 |
Daniil,
We are simply responding to your inquiries, just like we are doing now.
As mentioned before, continually posting negative feedback on the monitoring service BestChange will not affect the progress or speed of the investigation.
Best regards,
Kingex Admin.
We are simply responding to your inquiries, just like we are doing now.
As mentioned before, continually posting negative feedback on the monitoring service BestChange will not affect the progress or speed of the investigation.
Best regards,
Kingex Admin.
Claim solved
| Daniil | November 1, 2023 07:38 |
Then I will ask you to finish our dialog here, I will wait for an email from you.
Claim renewed
| Kingex admin | November 1, 2023 07:57 |
Daniil,
We understand your position and respect your decision to conclude the conversation here. Please expect an email sent to the address you provided when creating your order. We are doing our best to ensure you receive the email as soon as possible.
Best regards,
Kingex Admin.
We understand your position and respect your decision to conclude the conversation here. Please expect an email sent to the address you provided when creating your order. We are doing our best to ensure you receive the email as soon as possible.
Best regards,
Kingex Admin.
Claim solved
| Daniil | November 1, 2023 08:26 |
Okay, I'm really looking forward to the e-mail.
Claim renewed
| Kingex admin | November 1, 2023 09:03 |
Daniil,
Thank you for your patience. We understand that waiting is not always convenient, but we are working to ensure that the incident will be resolved as quickly as possible.
Best regards,
Kingex Admin.
Thank you for your patience. We understand that waiting is not always convenient, but we are working to ensure that the incident will be resolved as quickly as possible.
Best regards,
Kingex Admin.
Claim solved
| Daniil | November 1, 2023 09:05 |
Yeah, I just haven't gotten my money in over 24 hours after sending you all the documents you requested.
Claim renewed
| Kingex admin | November 1, 2023 09:35 |
Daniil,
We understand your concerns, but AML check is not a procedure of just receiving necessary documents by us. It requires confirmation of their authenticity and other activities that take some time.
We ask and hope for your understanding.
Best regards,
Kingex Admin.
We understand your concerns, but AML check is not a procedure of just receiving necessary documents by us. It requires confirmation of their authenticity and other activities that take some time.
We ask and hope for your understanding.
Best regards,
Kingex Admin.
Claim solved
| Daniil | November 1, 2023 09:58 |
Yes, of course, which is why I've been waiting for your next move for 24 hours.
Claim renewed
| Kingex admin | November 1, 2023 10:15 |
Daniil,
We are glad, that you are understand current situation. If you have any additional questions or would like to clarify any details, please contact with us through our support service on the website or by email to [email protected]
Best regards,
Kingex Admin.
We are glad, that you are understand current situation. If you have any additional questions or would like to clarify any details, please contact with us through our support service on the website or by email to [email protected]
Best regards,
Kingex Admin.
Claim solved
| Daniil | November 1, 2023 10:26 |
What's the point of emailing you if you said you'd email me yourself.
Claim renewed
| Kingex admin | November 1, 2023 11:15 |
Daniil,
We have sent you a letter with the requested additional information needed for the prompt achievement of a successful investigation result.
Please provide the requested information in your response letter.
Best regards,
Kingex Admin.
We have sent you a letter with the requested additional information needed for the prompt achievement of a successful investigation result.
Please provide the requested information in your response letter.
Best regards,
Kingex Admin.
Claim solved
CommentRemove
| Mikhail | |
146.70.102.* | November 1, 2023 08:51 |
It is not the first time I am making exchange with kingex. And as always even exchange direction is very specific everything was done in the best way. Thank you guys. Will continue definitely using their service.!
| Kingex admin | November 1, 2023 21:58 |
Hi Mikhail!
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
CommentRemove
| Daniel | |
88.155.156.* | October 31, 2023 22:18 |
Good service.
| Kingex admin | November 1, 2023 21:58 |
Hi Daniel!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
CommentRemove
| Bohdan | |
88.155.131.* | October 31, 2023 21:07 |
Fast exchange, good rate! best.
| Kingex admin | November 1, 2023 21:56 |
Hi Bohdan!
Thank you for your feedback about our cryptocurrency exchange! We are glad that you appreciated our favorable exchange rate. We also take pride in the fast processing speed of orders, and our professional support team is always ready to help if you have any additional questions or need assistance.
Thank you for being with us!
Thank you for your feedback about our cryptocurrency exchange! We are glad that you appreciated our favorable exchange rate. We also take pride in the fast processing speed of orders, and our professional support team is always ready to help if you have any additional questions or need assistance.
Thank you for being with us!
CommentRemove
| Vadym | |
91.243.196.* | October 31, 2023 19:59 |
Very good site. The exchange took place quickly, reliably and efficiently. I advise.
| Kingex admin | November 1, 2023 21:55 |
Hi Vadym!
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
CommentRemove
| Tymchuk |  |
89.64.54.* | October 31, 2023 19:36 |
The best exchanger on the market. Fast exchange, high-quality and convenient site for work. Many directions, we have been working with you for more than a year! Thanks for the work)
| Kingex admin | November 1, 2023 21:55 |
Hi Tymchuk!
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
CommentRemove
| Lera | |
169.150.210.* | October 31, 2023 19:36 |
Top, very good site!
| Kingex admin | November 1, 2023 21:47 |
Hi Lera!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
CommentRemove
| Maksym | |
46.201.248.* | October 31, 2023 13:33 |
According to the information available, the exchanger has no financial obligations to this user
To get my money spent a lot of nerves and strength, before that everything was normal and stable, what happened with the exchanger is unclear, the exchange was made more than 6 hours, the support brazenly deceived me, there is all the evidence, called incomprehensible time, which is nowhere specified, do not advise anyone to work with this exchanger, a high probability of losing your money, managed to get the money only after a threat that I will report these problems in support bestchange!.
| Kingex admin | October 31, 2023 13:50 |
Dear user!
The delay in the processing of your order was due to additional AML identity verification. As for now, the investigation has been completed and your order has been completed. We have no financial obligations to you. Thank you for your cooperation.
Best regards,
Kingex Admin.
The delay in the processing of your order was due to additional AML identity verification. As for now, the investigation has been completed and your order has been completed. We have no financial obligations to you. Thank you for your cooperation.
Best regards,
Kingex Admin.
| Maksym | October 31, 2023 13:58 |
The delay was due to attempted [Obscene and abusive language was removed by the monitoring's administration] by your support, not due to verification, as soon as I wrote that I will file a complaint with bestchange my data was verified immediately, also I repeat that I can provide absolutely all the evidence of attempted *** by your employee, he switched the facts several times, trying to mislead me and push this whole proc even further away.
| Kingex admin | October 31, 2023 14:07 |
Dear user!
Your order has been frozen due to an AML check, which is a standard procedure for suspicious transactions and is described in our Exchange Rules, which you agreed to when creating your order. Please also note that we ask you to avoid slander and value judgments, as we work transparently and communicate with you in real time, responding to messages, letters, calls, and comments.
Best regards,
Kingex Admin.
Your order has been frozen due to an AML check, which is a standard procedure for suspicious transactions and is described in our Exchange Rules, which you agreed to when creating your order. Please also note that we ask you to avoid slander and value judgments, as we work transparently and communicate with you in real time, responding to messages, letters, calls, and comments.
Best regards,
Kingex Admin.
| Maksym | October 31, 2023 14:19 |
I can provide proof for every word I say, and you don't have to tell me I've slandered you in any way.
| Kingex admin | October 31, 2023 14:22 |
Dear user!
Please clarify the essence of the financial claim as your application has been completed and the funds have been paid to you.
Best regards,
Kingex Team.
Please clarify the essence of the financial claim as your application has been completed and the funds have been paid to you.
Best regards,
Kingex Team.
| Maksym | October 31, 2023 14:26 |
The essence of the claim is that, because you withheld my funds without any reason, at that moment my funds could work, therefore because of you I lost quite a lot of money, who will pay me back all of this.
| Kingex admin | October 31, 2023 15:02 |
Maksym,
We are sincerely sorry for the problem you have faced. Our goal is to provide a high level of service and we are very disappointed that it was not achieved in this case. We understand how important it is for our clients to receive their funds on time. Please know that sometimes there are delays due to overload, but we always try to process orders and verifications as quickly as possible. We appreciate your patience and understanding in this matter.
Best regards,
Kingex Admin.
We are sincerely sorry for the problem you have faced. Our goal is to provide a high level of service and we are very disappointed that it was not achieved in this case. We understand how important it is for our clients to receive their funds on time. Please know that sometimes there are delays due to overload, but we always try to process orders and verifications as quickly as possible. We appreciate your patience and understanding in this matter.
Best regards,
Kingex Admin.
| Maksym | October 31, 2023 15:10 |
No, your specialist tried to deliberately deceive me, he changed his mind 3 times, because of him I lost my money, you just held it back like that, who will compensate me for my losses?
| Kingex admin | October 31, 2023 15:16 |
Maksym,
We sincerely regret that you had such an impression of our service. We always try to provide our clients with the highest level of service. We will definitely analyze your case and take measures to avoid similar situations in the future.
Best regards,
Kingex Admin.
We sincerely regret that you had such an impression of our service. We always try to provide our clients with the highest level of service. We will definitely analyze your case and take measures to avoid similar situations in the future.
Best regards,
Kingex Admin.
| Maksym | October 31, 2023 15:21 |
As soon as the measures will be taken, let me know, but in the meantime, I believe that you have deceived me and your further work on the bestchange site is out of the question, I want bestchange support to pay attention to your exchanger, and suspend its cooperation with your exchanger.
| Maksym | October 31, 2023 15:23 |
Sorry, didn't check the box in the comment above.
| Kingex admin | October 31, 2023 15:57 |
Maksym.
Please clarify what you mean when you baselessly accuse us of deception.
Best regards,
Kingex Admin.
Please clarify what you mean when you baselessly accuse us of deception.
Best regards,
Kingex Admin.
| Maksym | October 31, 2023 16:00 |
I have not unreasonably made such conclusions you withheld my funds, after sending all the documents more than 3 hours, and tried to withhold at least another day, if I did not write that I will complain to support bestchange.
| Kingex admin | October 31, 2023 16:21 |
Maksym.
Your accusations are entirely groundless and unfounded.
Verification docs analysis takes a certain amount of time, and all cases are processed in the order of apppearance. We cannot make other customers wait simply because, in your opinion, you need the money more urgently than others.
Please note that you agreed to the Exchange Rules as well as the AML & KYC policies. Now you are contradicting what you previously consented to when placing an order on our website.
We kindly ask you to refrain from baseless accusations and not mislead our potential customers and the administration of the BestChange monitoring platform.
Best regards,
Kingex Admin.
Your accusations are entirely groundless and unfounded.
Verification docs analysis takes a certain amount of time, and all cases are processed in the order of apppearance. We cannot make other customers wait simply because, in your opinion, you need the money more urgently than others.
Please note that you agreed to the Exchange Rules as well as the AML & KYC policies. Now you are contradicting what you previously consented to when placing an order on our website.
We kindly ask you to refrain from baseless accusations and not mislead our potential customers and the administration of the BestChange monitoring platform.
Best regards,
Kingex Admin.
| Maksym | October 31, 2023 16:26 |
I'm not misleading anyone, it was your support that tried to mislead me, they specifically tried to deceive me.
| Kingex admin | October 31, 2023 16:33 |
Maksym,
Please specify exact moments where, in your opinion, our customer support attempted to deceive you, and attach evidence for further internal investigation via email address [email protected].
Best regards,
Kingex Admin.
Please specify exact moments where, in your opinion, our customer support attempted to deceive you, and attach evidence for further internal investigation via email address [email protected].
Best regards,
Kingex Admin.
| Maksym | October 31, 2023 16:41 |
The moment she gave me a specific timeframe to check my documents, much less stated that the check would last a MINIMUM of 24 HOURS.
| BestChange admin | October 31, 2023 17:30 |
Hello,
Unfortunately, according to our rules, a "complaint" type of feedback is allowed on our website if "the client has not received funds from the exchange office, and the due date has already passed" only. In any other case, please use a "comment" type of feedback.
BestChange.com administration is sorry for the possible inconvenience.
Best regards, BestChange administration.
Unfortunately, according to our rules, a "complaint" type of feedback is allowed on our website if "the client has not received funds from the exchange office, and the due date has already passed" only. In any other case, please use a "comment" type of feedback.
BestChange.com administration is sorry for the possible inconvenience.
Best regards, BestChange administration.
CommentRemove
| Anton | |
146.70.42.* | October 31, 2023 16:55 |
Awesome exchange! All working very fast and honest!
| Kingex admin | November 1, 2023 21:36 |
Hi Anton!
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
CommentRemove
| Oleksii |  |
31.16.249.* | October 31, 2023 15:26 |
This is the best exchanger, everything is very fast and high-quality.
| Kingex admin | November 1, 2023 21:35 |
Hi Oleksii!
Thank you for your feedback! We are glad that you appreciated our operational speed. We also want to emphasize that we constantly strive to offer our customers advantageous exchange rates and ensure a high level of security in all our operations. Your trust is extremely important to us! If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our operational speed. We also want to emphasize that we constantly strive to offer our customers advantageous exchange rates and ensure a high level of security in all our operations. Your trust is extremely important to us! If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for being with us!
CommentRemove
| Alex | |
92.52.146.* | October 31, 2023 11:10 |
Fast, clear, a great rate. REP+
| Kingex admin | October 31, 2023 21:51 |
Hi Alex!
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
CommentRemove
| Dmytro | |
31.202.99.* | October 31, 2023 09:09 |
Exchange always very fast and clear.
| Kingex admin | October 31, 2023 21:51 |
Hi Dmytro!
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
CommentRemove
| Edison |  |
190.2.155.* | October 31, 2023 08:29 |
Best service and speed.
| Kingex admin | October 31, 2023 21:49 |
Hi Edison!
Thank you for your feedback! We are glad that you appreciated our operational speed. We also want to emphasize that we constantly strive to offer our customers advantageous exchange rates and ensure a high level of security in all our operations. Your trust is extremely important to us! If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our operational speed. We also want to emphasize that we constantly strive to offer our customers advantageous exchange rates and ensure a high level of security in all our operations. Your trust is extremely important to us! If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for being with us!
CommentRemove
| Danila |  |
91.151.136.* | October 31, 2023 07:31 |
All is good. Fast and nice service.
| Kingex admin | October 31, 2023 21:49 |
Hi Danila!
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
CommentRemove
| Bjeg | |
195.211.85.* | October 30, 2023 19:23 |
Exchange always gone fast! thank you.
| Kingex admin | October 31, 2023 21:42 |
Hi Bjeg!
Thank you for your feedback! We are glad that you appreciated our operational speed. We also want to emphasize that we constantly strive to offer our customers advantageous exchange rates and ensure a high level of security in all our operations. Your trust is extremely important to us! If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our operational speed. We also want to emphasize that we constantly strive to offer our customers advantageous exchange rates and ensure a high level of security in all our operations. Your trust is extremely important to us! If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for being with us!
CommentRemove
| Danylo | |
78.26.224.* | October 30, 2023 18:01 |
Good exchanger, good rates.
| Kingex admin | October 31, 2023 21:42 |
Hi Danylo!
Thank you for your feedback about our cryptocurrency exchange! We are glad that you appreciated our favorable exchange rate. We also take pride in the fast processing speed of orders, and our professional support team is always ready to help if you have any additional questions or need assistance.
Thank you for being with us!
Thank you for your feedback about our cryptocurrency exchange! We are glad that you appreciated our favorable exchange rate. We also take pride in the fast processing speed of orders, and our professional support team is always ready to help if you have any additional questions or need assistance.
Thank you for being with us!
CommentRemove
| Yurii | |
89.200.6.* | October 30, 2023 17:55 |
A good exchanger. Good exchange rate. Thank you.
| Kingex admin | October 31, 2023 21:28 |
Hi Yurii!
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
CommentRemove
| Sergei |  |
78.99.184.* | October 30, 2023 16:37 |
Everything is as usual very fast and at an excellent rate.
| Kingex admin | October 31, 2023 21:28 |
Hu Sergei!
Thank you for your feedback about our cryptocurrency exchange! We are glad that you appreciated our favorable exchange rate. We also take pride in the fast processing speed of orders, and our professional support team is always ready to help if you have any additional questions or need assistance.
Thank you for being with us!
Thank you for your feedback about our cryptocurrency exchange! We are glad that you appreciated our favorable exchange rate. We also take pride in the fast processing speed of orders, and our professional support team is always ready to help if you have any additional questions or need assistance.
Thank you for being with us!
CommentRemove
| Vahe | |
46.33.234.* | October 30, 2023 15:47 |
Thank you for the great service.
| Kingex admin | October 31, 2023 21:17 |
Hi Vahe!
Thank you for your feedback! We hope that you appreciated the favorable exchange rate, fast processing speed of orders, and the choice of exchange directions. If you have any additional questions or need assistance, please feel free to reach out to us - we are always ready to help.
Thank you for being with us!
Thank you for your feedback! We hope that you appreciated the favorable exchange rate, fast processing speed of orders, and the choice of exchange directions. If you have any additional questions or need assistance, please feel free to reach out to us - we are always ready to help.
Thank you for being with us!
CommentRemove
| Illya | |
91.202.132.* | October 30, 2023 15:09 |
The transfer of visa-mastercard-uah to USDT — b³l was completed within an hour, due to a delay in the transfer of UAH by the sender's bank. After which the entire amount in USDT was received to the wallet. Thanks recommend!
| Kingex admin | October 31, 2023 21:17 |
Hi Illya!
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
CommentRemove
| Pavlo Horbach | |
212.115.232.* | October 30, 2023 11:34 |
Very fast and reliable. Support is competent in all matters. Thank you.
| Kingex admin | October 31, 2023 21:12 |
Hi Pavlo Horbach!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
CommentRemove
| Denys |  |
5.33.72.* | October 30, 2023 09:36 |
Superb. Fast, easy with good rate.
| Kingex admin | October 31, 2023 21:12 |
Hi Denys!
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
CommentRemove
| Alex |  |
62.228.130.* | October 30, 2023 08:33 |
Sending from USTD to Wise works. Good job. Thank you.
| Kingex admin | October 31, 2023 21:11 |
Hi Alex!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
CommentRemove
| Artem | |
194.44.97.* | October 30, 2023 07:45 |
Everything is cool as always, fast exchange.
| Kingex admin | October 31, 2023 21:08 |
Hi Artem!
Thank you for your feedback! We are glad that you appreciated our operational speed. We also want to emphasize that we constantly strive to offer our customers advantageous exchange rates and ensure a high level of security in all our operations. Your trust is extremely important to us! If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our operational speed. We also want to emphasize that we constantly strive to offer our customers advantageous exchange rates and ensure a high level of security in all our operations. Your trust is extremely important to us! If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for being with us!
CommentRemove
| Valery | |
128.124.64.* | October 30, 2023 06:18 |
Top, very good site!
| Kingex admin | October 30, 2023 22:30 |
Hi Valery!
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
CommentRemove
| Nina |  |
37.167.148.* | October 29, 2023 14:24 |
Wonderful service! Everything was done quickly and without unnecessary questions or manipulations.
| Kingex admin | October 30, 2023 22:26 |
Hi Nina!
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
CommentRemove
| Volodymyr |  |
172.226.62.* | October 29, 2023 11:18 |
All is clear! I will recommend it for my friends!
| Kingex admin | October 30, 2023 22:02 |
Hi Volodymyr!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
CommentRemove
Kingex exchanger's most popular directions for the last 30 days: