Kingex exchanger
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Information from the exchanger administration
Kingex is your reliable crypto exchange
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Fast. Convenient. Secure. Kingex is a modern cryptocurrency exchange for electronic and cash transactions. Need cash? In Ukraine? In Europe? Want to withdraw to a "Monobank" card? At a favorable exchange rate? Visit Kingex! Key advantages: Superior customer service: our professional managers will assist you with any questions regarding buying, selling, and exchanging cryptocurrencies. 24/7 exchanges in multiple directions and round-the-clock customer support on the website, in Telegram, and other messengers. Fast order processing: manual, automatic, and semi-automatic modes for maximum speed and minimal costs. Best rates and fees: crypto-cash, cash-crypto. Various partnership programs: referral, cashback, contests, giveaways, promotions. Wide selection of coins and tokens: Bitcoin, Ethereum, Litecoin, Tether, USDC, Monero, Dai, Tron, and adding new pairs, as well as various fiat currencies — US dollar, euro, hryvnia, pound, dirhams, baht, and others. We make SEPA, SWIFT transfers, work with Wise, Revolut, Payoneer. Working hours: 24/7. Contacts: Email: support@kingex.io Let’s meet at Kingex! Other exchangers
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Status: | active | Kingex reviews: | 023263570 | |
Exchange rates: | 25048 | Volet TS: | — | |
Reserve: | $296 266 618 | Perfect Money TS: | — | |
Age: | 4 years 5 months | WebMoney BL: | — | |
On BestChange: | 2 years 5 months | MyWOT rating: | 3.0 | |
Country: | Ukraine | Forums: | — |
Your name: | |
* Your e-mail: | |
* Review: | |
* Type: | |
When creating a financial claim, please make sure that the exchange regulations specified on the website Kingex have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the Kingex administrator resolve the problem more quickly. If you didn't like the Kingex's service and want to write about it, use the Comment review type. |
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Order number: | |
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Valerii | 151.36.244.* | September 1, 2024 19:27 |
Kingex admin | September 2, 2024 10:27 |
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
Olha | 83.29.4.* | September 1, 2024 19:01 |
Kingex admin | September 2, 2024 10:27 |
Thank you for your feedback! We are glad that you appreciated our operational speed. We also want to emphasize that we constantly strive to offer our customers advantageous exchange rates and ensure a high level of security in all our operations. Your trust is extremely important to us! If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for being with us!
Anton | 176.220.246.* | September 1, 2024 16:36 |
Kingex admin | September 2, 2024 10:27 |
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
Anatolii | 62.197.149.* | September 1, 2024 16:16 |
Kingex admin | September 2, 2024 10:26 |
Thank you for your feedback about our cryptocurrency exchange! We are glad that you appreciated our favorable exchange rate. We also take pride in the fast processing speed of orders, and our professional support team is always ready to help if you have any additional questions or need assistance.
Thank you for being with us!
Alex | 37.46.231.* | September 1, 2024 15:41 |
Kingex admin | September 2, 2024 10:26 |
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
Nikita | 178.151.98.* | September 1, 2024 11:26 |
Kingex admin | September 2, 2024 10:26 |
Thank you for your feedback! We are glad that you appreciated our operational speed. We also want to emphasize that we constantly strive to offer our customers advantageous exchange rates and ensure a high level of security in all our operations. Your trust is extremely important to us! If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for being with us!
Alex | 91.210.248.* | September 1, 2024 08:35 |
Kingex admin | September 1, 2024 10:53 |
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
Bohdan | 159.224.180.* | August 31, 2024 21:16 |
Kingex admin | September 1, 2024 10:53 |
Thank you for your feedback about our cryptocurrency exchange! We are glad that you appreciated our favorable exchange rate. We also take pride in the fast processing speed of orders, and our professional support team is always ready to help if you have any additional questions or need assistance.
Thank you for being with us!
Kirilotoer | 78.137.22.* | August 31, 2024 15:19 |
Kingex admin | September 1, 2024 10:53 |
Thank you for your feedback! We are glad that you appreciated our service, and we hope that you were satisfied with the speed of operations, and the rate. If you have any additional questions, we are always happy to help.
Thank you for being with us!
Vladylsav | 46.33.36.* | August 31, 2024 13:39 |
Kingex admin | September 1, 2024 10:53 |
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
User | 37.221.112.* | August 29, 2024 19:53 |
6. Refunds
6.3. If a refund is initiated due to the inability to credit funds to the specified details or the client's refusal to provide alternative details, the refund is processed with deductions for the network or payment system fee.
6.4. The service reserves the right to initiate a refund for any reason without explanation to the user.
I have refused to provide alternative details and requested a refund. Kingex refuses to refund my crypto. If the payment didn't pass AML check why are they keeping my crytpo? They can simply refund it and not keep "tainted" crypto but they refuse to refund which is stealing and boils down to shady business practices. I refuse to send any personal information to a shady, non-regulated exchange which doesn't have a phone number or address listed on it's website.
Kingex admin | August 29, 2024 20:12 |
First of all, there is no user in our service with such an email.
Secondly, if talking about specified order, we haven't asked about alternative details. Your order is under AML check. You have confirmed your agreement with service rules and AML/KYC policies when creating an order. The order application clearly states:
When accepting cryptocurrency, an AML check is carried out. Suspicious funds and deposits from sanctioned platforms will be frozen during the AML investigation.
AML/KYC policy in its turn says that:
Exchange or refund transactions are not possible until the investigation of the funds' origin and identity verification is completed.
Please note that you were warned about AML verification possibility three times BEFORE you've created and paid the order. We look forward to receiving your materials! Thanks.
Best regards,
Kingex Admin.
BestChange admin | August 29, 2024 21:49 |
Unfortunately, in this case you need to go through the KYC procedure. You agreed to the rules and the AML policy of the exchanger when creating the order.
Please provide the requested data to the exchange service.
The status of your complaint is changed to neutral with the capability of commenting.
Sincerely, administration of the BestChange exchanger monitor.
User | August 29, 2024 22:32 |
I initially sent funds with the expectation of receiving a services. You must either deliver this service or issue a refund. It's that simple. If you don't like my crytpo fine, don't do the exchange and simply return to it to me.
All I did was send crytpo from Railway wallet, which is a privacy focused wallet. Privacy is not a crime. It is perplexing why a company would retain funds they describe as "tainted."
I want this message to serve as a warning to anyone considering using this exchange: they may conduct a few transactions smoothly, but once trust is established, they could impose unreasonable AML requirements to seize your crypto assets. Consider yourselves warned.
User | August 29, 2024 22:45 |
I understand that KYC is required for transactions, and I would comply if I chose to proceed. However, I've decided to cancel and request a refund. I'm puzzled by the retention of my funds. What is the purpose of keeping them if not to return them to me?
It's concerning to see practices that feel misleading. Simply stating 'You agreed to the rules' is unsatisfactory when those rules appear to be designed to deceive customers.
As a long-time user of BestChange, I'm disappointed that you would support such tactics on this website.
BestChange admin | August 30, 2024 02:12 |
The exchanger has provided evidence that the KYC procedure must be completed in order to return funds.
Please provide the requested data to the exchange service.
Sincerely, administration of the BestChange exchanger monitor.
User | August 30, 2024 02:31 |
They want to steal my crypto? So be it. My privacy is worth much more than the amount they took.
Kingex admin | August 30, 2024 08:50 |
We emphasize once again: having familiarized yourself with the AML verification option three times, you consciously created an order and sent funds. Please stop shifting the blame to the outside world and provide the requested materials.
It is impossible to conduct a check without providing the materials. Until you provide them, your funds will be frozen on the buffer balance. No other option is available.
Unfortunately, we cannot help you with anything else at the moment. Please do not turn a normal daily procedure into a conflict.
Best regards,
Kingex Admin.
User | August 30, 2024 13:30 |
Kingex admin | August 31, 2024 08:07 |
Please provide the requested data for the promptest resolution of an issue.
Best regards,
Kingex Admin.
Paver | 104.28.131.* | August 30, 2024 23:52 |
Kingex admin | September 1, 2024 10:52 |
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
Tommy | 186.190.215.* | August 30, 2024 14:29 |
Kingex admin | August 30, 2024 19:46 |
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
Tom | 180.200.237.* | August 30, 2024 14:24 |
Kingex admin | August 30, 2024 19:45 |
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
Ruslan | 76.33.144.* | August 30, 2024 11:54 |
Kingex admin | August 30, 2024 19:41 |
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
Stasik | 178.133.216.* | August 30, 2024 11:37 |
Good support.
Kingex admin | August 30, 2024 19:40 |
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
David | 78.26.228.* | August 30, 2024 10:45 |
Kingex admin | August 30, 2024 19:39 |
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
Nikita | 178.151.98.* | August 30, 2024 10:38 |
Kingex admin | August 30, 2024 19:39 |
Thank you for your feedback! We are glad that you appreciated our operational speed. We also want to emphasize that we constantly strive to offer our customers advantageous exchange rates and ensure a high level of security in all our operations. Your trust is extremely important to us! If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for being with us!
Henryk | 31.0.64.* | August 30, 2024 10:29 |
Kingex admin | August 30, 2024 19:38 |
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
Tato | 91.225.232.* | August 30, 2024 09:26 |
Kingex admin | August 30, 2024 19:37 |
Thank you for your feedback! We are glad that you appreciated our service, and we hope that you were satisfied with the speed of operations, and the rate. If you have any additional questions, we are always happy to help.
Thank you for being with us!
Ivan Kovryhin | 194.213.120.* | August 30, 2024 06:32 |
Kingex admin | August 30, 2024 19:37 |
Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!
Thank you for being with us!
Dmitriy | 185.249.163.* | August 29, 2024 21:14 |
Kingex admin | August 30, 2024 19:32 |
Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!
Thank you for being with us!
Tip | 178.212.97.* | August 29, 2024 20:11 |
Kingex admin | August 30, 2024 19:30 |
Thank you for your feedback! We are glad that you appreciated our operational speed. We also want to emphasize that we constantly strive to offer our customers advantageous exchange rates and ensure a high level of security in all our operations. Your trust is extremely important to us! If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for being with us!
Vladlen | 195.162.88.* | August 29, 2024 19:31 |
Kingex admin | August 30, 2024 19:29 |
Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.
Thank you for being with us!
Akulbek | 71.207.65.* | August 29, 2024 00:30 |
Kingex admin | August 29, 2024 15:13 |
Thank you for your feedback! We are glad that you appreciated our operational speed. We also want to emphasize that we constantly strive to offer our customers advantageous exchange rates and ensure a high level of security in all our operations. Your trust is extremely important to us! If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for being with us!
Mia | 185.107.56.* | August 28, 2024 20:00 |
Kingex admin | August 28, 2024 20:16 |
Thank you for your feedback! We are glad that you appreciated our service, and we hope that you were satisfied with the speed of operations, and the rate. If you have any additional questions, we are always happy to help.
Thank you for being with us!
Nikita | 178.151.98.* | August 28, 2024 13:11 |
The exchange was made quickly and I really liked it.
Kingex admin | August 28, 2024 20:16 |
Thank you for your feedback! We are glad that you appreciated our operational speed. We also want to emphasize that we constantly strive to offer our customers advantageous exchange rates and ensure a high level of security in all our operations. Your trust is extremely important to us! If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for being with us!
Aiadae | 109.68.44.* | August 28, 2024 11:09 |
Kingex admin | August 28, 2024 20:13 |
Thank you for your feedback! We are glad that you appreciated our service, and we hope that you were satisfied with the speed of operations, and the rate. If you have any additional questions, we are always happy to help.
Thank you for being with us!
Petrovic | 213.91.248.* | August 28, 2024 10:33 |
Kingex admin | August 28, 2024 20:13 |
Thank you for your feedback! We are glad that you appreciated our operational speed. We also want to emphasize that we constantly strive to offer our customers advantageous exchange rates and ensure a high level of security in all our operations. Your trust is extremely important to us! If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for being with us!
Denis | 5.90.32.* | August 28, 2024 09:13 |
Kingex admin | August 28, 2024 20:13 |
Thank you for your feedback! We are glad that you appreciated our work. If you have any additional questions or need assistance, please contact our team. We are always ready to provide quality service!
Thank you for being with us!
Kingex exchanger's most popular directions for the last 30 days:
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