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exbox.app exchanger website screenshot

ExBox exchanger

Please note that this exchanger was delisted from the monitor on January 21, 2025. Currently, we cannot advise using ExBox to perform exchanges. We will also be unable to provide any assistance in resolving problems, shall they occur. Please be cautious and alert. We recommend choosing trustworthy exchangers among those that are active on our monitor.
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Status: disabled ExBox reviews: 026417
Exchange rates: Volet TS:
Reserve: Perfect Money TS: 112.90
Age: 10 years 5 months WebMoney BL:
On BestChange: MyWOT rating: 4.9
Country: Cuba Forums:
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When creating a financial claim, please make sure that the exchange regulations specified on the website ExBox have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the ExBox administrator resolve the problem more quickly.

If you didn't like the ExBox's service and want to write about it, use the Comment review type.

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Add a comment:
Matteo 146.70.124.* January 1, 2025 08:52
I have used this exchange office many times to switch from Tether to PayPal. Each application is completed in 20 minutes at the latest, as stated at the ordering stage. I am really satisfied with the speed. They have never refused my request for a receipt after payment. Which is good, because some other exchange offices refuse to give receipts. My only request from ExBox would be to improve the exchange rate a bit more. At least if the exchange rate improves as the quantity increases, it can be a better experience for your customers. I wrote this review from the bottom of my heart, thank you for everything!
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Lam 92.223.89.* October 8, 2024 05:14
The AML case arose due to high-risk markers in the assets that the user had sent
I've submitted my selfie, passport photo, and provided all the answers to the required questions.

They state that the exchange says my coin has high AML score but there is no movement of the funds from the initial deposit address to any exchange.

They refuse to refund and continuously ask for different information after the initial information is provided. My deposit of 0.125 BTC to XMR has been stuck and support is not helpful.
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ExBox admin October 8, 2024 05:59
Hello Lam,
As you know, the transaction has been frozen by custodian service. Once you provide requested details, your case will be reviewed by support.
Lam October 8, 2024 06:49
I already submit you all of the details prior to your comment.
BestChange admin October 8, 2024 12:38
Hello Lam,

Unfortunately, according to the analysis carried out by AML, the cryptocurrency you sent has a High Risk or is associated with illegitimate sources. In this case, additional verification is required according to information security rules, international AML\KYC policy and exchange service regulations. You agreed to the exchanger's rules when creating the order.

Since you provided the requested information to the exchanger, please wait for an answer.

Kind regards, BestChange administration.
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Adham 143.198.75.* September 30, 2024 18:33
I sent over the wrong network by mistake, but they were kind enough to help me with my issue and refunded the funds.
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Rick 149.22.89.* August 29, 2024 18:11
Made exchange avax -> xmr. It took them 40 minutes to make the payment in monero, despite the fact that in avalanche the transactions have almost instant finality. During that time, i "accidentally" suffered a slippage that resulted in me receiving 0.65 Xmr (1.5%) Less than what they initially told me.

Definitely fraudulent, do not use.
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Igor 185.102.186.* June 7, 2024 06:24
Fast exchange Tether->Payoneer.
Thanks)
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Nicolas 104.28.88.* June 6, 2024 13:30
I exchanged from USDT to PayPal ˆ and everything happened in a few minutes. Perfect.
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Alex 213.111.88.* April 17, 2024 21:11
Fast and safe, thanks.
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Timur Kulakov 77.105.25.* February 18, 2024 11:39
Convenient payment methods, fast work and working support!
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Art 166.199.98.* November 18, 2023 20:40
Works the best.
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Danila 5.16.129.* October 31, 2023 18:30
Set up a transfer. Everything was ok.

Tinkoff bank security called me to confirm the transfer and warn me in general about scams. I have explaned that it was a transfer to buy crypto and that I found the service through bestchange.com

Tinkoff manager said that it's good, that bestchange.com checks for security and quality of the services. He warned me about moving money to "investment services" that are actually scams. This wasn't relevant to me since I was just sending crypto to my friend in the US.

Overall nice and positive experience.
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Evgeny 213.226.101.* October 28, 2023 12:08
Nice price, quick, very good, changing eth to tinkoff and i like it.
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Georg 95.47.149.* June 28, 2023 13:27
Everything is great! Nice support! Changed 0.9 BTC came fast
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Rafael 185.155.202.* June 13, 2023 22:25
Profanities and abusive language were removed by the monitor's administration
Stay away from this site. Live help does not answer.
I made an xmr to usdt transaction. 16380 Came when 16600 usdt was supposed to arrive. The difference between the xmr value sending order and the confirmation time is 0.4 Usd. They definitely get a lot more than the commission they show. Very nice ***. Do not trade because the commission looks good.*** !!!
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ExBox admin June 14, 2023 02:48
You was informed that order will be recalculated when payment receive. The operator gave you all the answers in the online chat about the change in the exchange rate.
Claim solved
Rafael June 14, 2023 10:47
You get the most commission. Users be careful. I suggest you do not trade large amounts
Claim renewed
ExBox admin June 14, 2023 16:16
Crypto rate of XMR can be decreased after selling big amount. This is exactly what happened.
Claim solved
Rafael June 14, 2023 19:38
I made transactions with many sites from the bestchange site. always high quantity. There is no one who takes commission like you. what you are doing is unethical
Claim renewed
ExBox admin June 15, 2023 04:19
It was a decrease of XMR rate, we don't charge extra fees.
Claim solved
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Konstantin 185.5.55.* June 8, 2023 08:39
I decided to exchange 0.1134 BTC for USDT yesterday. However, my payment got blocked. It has been over 24 hours now. The exchange service is not refunding the money and claims it's due to a blockage from the exchange. I bought BTC through the exchange using the link on Bestchange. Initially, there was no requirement to provide proof of the origin of the cryptocurrency, but they requested it later on. I provided all the necessary documents, but there has been no response. I kindly request the Bestchange administration to assist me with this issue. I have a similar problem to Albert's.
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ExBox admin June 8, 2023 09:53
As you already know, crypto exchange blocked your transactions due to high risk. It contain Sanctions 56.9%.
When you placed the order, you were informed about next AML verification and were ready to provide document for it. We've sent your documents to crypto exchange support and now waiting for reply.
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Preston 194.26.192.* May 9, 2023 21:42
Super service with great interface, I did not even think that exchanges can be so fast
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Albert 104.244.79.* May 8, 2023 06:28
Issue has been fully resolved
I changed 500 thousand rubles here (0.247 BTC), the withdrawal was blocked due to AML, although I have 35% of the AML bot, which means that I just changed funds in exchangers, in other exchangers this money passed without problems, they blocked it here and refuse to change and refund!!! They require verification, although they do not have a mandatory verification icon on the site, how they then require verification is unclear!!
I ask you to understand the bestchange guide ! You have scammers working for you !
I sent this money to the coinbase exchange, which went in without any problems, they also consider this money dirty! scammers !
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BestChange admin May 8, 2023 07:21
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Albert May 8, 2023 08:33
We argued for a long time with representatives of this service. After a few hours we managed to convince them to return the money. Not only do they take a very long time to respond, but they also made us send them all the documents and the history of funds transfer. Although they had to provide their services without verification. But that is okay. All in all instead of my clear funds with AML risk no more than 35% they sent me money with almost 2 times higher AML risk than I had sent them, apparently from Garantex, which is under sanctions because of money laundering. I do not know what to do with these funds now. I have all the correspondence with the staff saved
ExBox admin May 8, 2023 20:14
Verification has been completed, funds have been returned.
BestChange admin May 8, 2023 20:18
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.
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Victor 31.165.89.* May 7, 2023 00:38
Fast and good!
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Joy 46.230.132.* September 30, 2022 03:20
Fine, everything is ok.Thank you
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Kojy 46.120.5.* September 29, 2022 16:31
Exchanger work at height. Responsible guys!!!
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Gape 89.114.65.* September 29, 2022 09:20
Favorable exchange rates, thanks for the quick exchange!
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Chelle 85.253.26.* September 28, 2022 16:49
Thank you for your diligent work!
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Stella 176.128.237.* September 27, 2022 12:08
Thank You! I admire your service!
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Daisy 147.67.4.* September 27, 2022 07:41
I want to recommend this website to anyone who wants to make a quick exchange! Thx!
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Zoe 37.228.242.* September 26, 2022 16:21
Best company for exchange, they work is quickly, thank you so much.
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Fale 149.106.232.* September 26, 2022 10:23
Everything is better than expected!Great service.
Of course I will be back again and again.
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Sienna 85.10.102.* September 25, 2022 13:19
I had some problems but the support helped me to solve the problem instantly! Thanks!
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Porter 188.82.39.* September 23, 2022 16:34
Very fast and promt! Always top level! Damn I love this exchange!
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Gustav 83.253.51.* September 23, 2022 09:13
There was a problem, it was solved very quickly in my favor, thank you very much, I highly recommend this service!!
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Aimee 79.81.116.* September 22, 2022 14:23
Cool site, beautiful and comfortable, well done. The translation came immediately.
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Helodun 185.155.82.* September 22, 2022 08:46
The best of the best service! So fast with no pain at all!Cool
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Emma 190.17.211.* September 20, 2022 15:44
Very well. Not longer than 5 minutes. Respect
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Ginar 84.50.242.* September 18, 2022 06:03
Super exchanger, money instantly appeared on my wallet. I wish you success!
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iBailey 159.148.144.* September 16, 2022 12:39
Support is responsive. The guys are professionals.I recommend to everyone!
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Hikida 101.137.217.* September 16, 2022 08:19
Very good exchanger, I recommend it to everyone. Always here!
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Juson 119.224.123.* September 16, 2022 04:26
Simple, convenient and fast, what else do you need for a happy customer
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14 pages: 14131295

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