ByWare exchanger

Hello, Nguyen Van!
The exchange with You is made in full according to the rules that were announced before receiving payment from You. You agreed with them. Your pretense is not justified.

No, I agree with btc rate changed 1%, but btc rate is not change 1%, btc also go up, and you calculated again you minus me 49$. Scammer. Let's keep it and make your family be rich.

Nguyen Van, Before the exchange, You were informed that the calculation will be made upon crediting the cryptocurrency, with which you agreed. Now you ignore the fact of your agreement with the voiced conditions.

Your Rule is not change when btc change rate over 1%, but you have changed rate by hand, btc price was increase but you still change the rate is lower than 49$. You give the best rate in the Top of Bestchange, but when i ordered and sent btc to you, you change your rate by hand. that's scam kind.

Happen again. Before receiving payment, the operator in the chat warned You that the amount to be paid will be calculated/fixed at the time of transfer of funds to the exchange. What You answered - OK. Now you ignore this fact referring to the conditions of other exchanges that do not apply to the current one.

You give the rule is btc change 1%, not this. scammer

Nguyen Van, With our part exchange fully implemented according to the terms You announced and "again" You agreed with them. Rules 1% in this exchange does not participate, as you have been warned by the operator. Now Your actions are regarded as fraudulent.

Hello, David!
Funds for your application sent in full. You can see this for yourself on the phone - 8-800-700-43-43. Data for information you have. We are doing everything possible so that the situation is resolved as soon as possible and you get your money.
We are a major exchange service and always fulfill our obligations to the customer 100%. Reputation costs us much more, any random profits. Your payment is executed, let's wait for its execution.

Your payment is executed, let's wait for its execution. ? it been 1 day how long it will take ?

You can see this for yourself on the phone - 8-800-700-43-43. and whose phone number is this ?

David, This is the telephone of the support service, which will tell you the same thing that we are telling you - the payment is not confirmed, but it is being executed. Please wait for funds to be credited.

Hello, David!

Can you please tell me you got your money?

Best regards, BestChange administration monitoring.

No i have not received my money yet

Hello,

A request for the administrator of the exchanger to respond to this complaint from the user.

Best regards, BestChange administration.

David, You communicated with the support of your wallet, independently clarified for what reason did not receive a payment?
We provided checks upon request. They clearly show the amount of replenishment, as well as the fact that checks are not repeated.
Payment details can only be reported to you as the owner of the wallet. For our part, we are doing everything possible to resolve this situation.

We sent our employee to the branch of the company that performed the payment. We were confirmed that the funds were deposited, but one transaction for 14 thousand rubles was not sent for some reason. We made a statement and promised us that within 2 days the funds would go to the account. If the appeal were from the holder of the wallet - the process would have been faster. These circumstances can not be interpreted as a fault of the exchange service, since the replenishment was made in full and within the framework of the regulations, and the delay arose for reasons beyond our control. For this reason, we withdraw the claim and expect that after the receipt of funds on the wallet, you will not find it difficult to remove this review.

Hello, David!
We will provide you with a clearer image of the checks as soon as possible. We will inform you about this by e-mail or chat on the site. Thanks for waiting.

Hello, Vasily!

Between the transfer (the fact of payment) and the moment of confirmation of the transaction in the network, there may be a delay that happened in your case.
The application was calculated at the current rate and executed in the regulations. You can clarify all questions regarding the formation of the course, the fixing of payment or the method of replenishment from the operator at any stage of the exchange. Thanks for your feedback, Yours sincerely, BWR Group.

Hello, Admin ByWare! Thanks for response. I know about blockchain delays and transaction confirmation speed. But... just look at the delay between my feedback and your response... 48 days! Really?

Vasily, online chat on the site works round the clock. If you have questions, we recommend contacting us directly, all types of communication are available 24 hours and will respond to you promptly.
Regarding your message: Pretornia type feedback
the user has the right to leave in the case when he did not receive payment on the application or in a situation when the conditions of exchange were violated.
In any other case, you can write a comment. When exchanging all the conditions were met, the service fulfilled its obligations by 100%.
We thank you for contacting us. Our service is constantly working to improve the quality of service and it is getting better, including thanks to you.
Sincerely, BWR Group.