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ByWare exchanger

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Other
Exchange rates: ByWare reviews: 0/1
Reserve: Advanced Cash TS: 3
Age: 3 years Perfect Money TS: 119.00
On BestChange: 3 years WebMoney BL: 733
Connection: HTTPS MyWOT rating: 5.0
Country: Germany Forums:
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Use this type of feedback only if get no money from the ByWare exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.

Make sure that you specify the exchange request number in this case – it will help the ByWare administration solve the problem faster.

If you just do not like the service at ByWare and you want to share your opinion – select the Comment feedback type.

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Add a comment:
David 134.19.189.* (April 12, 2019 | 15:32)
You guys did not contact me and cancelled my claim ?
with out sending my fill amount ?
what kind of scam is this ?

You said you will send me prove ? where is it ? show it here publicly hiding last 2 digits of my phone number

( Old Message )

They Are Scam they send me less money in qiwi and then said we already send full amount and when i ask for prove they send me a screenshot of unread able receipts
Admin ByWare (April 11, 2019 | 13:55)
Hello, David!
We will provide you with a clearer image of the checks as soon as possible. We will inform you about this by e-mail or chat on the site. Thanks for waiting.

( Old Message )
Expand (8)
Admin ByWare (April 12, 2019 | 17:03)
Hello, David!
Funds for your application sent in full. You can see this for yourself on the phone - 8-800-700-43-43. Data for information you have. We are doing everything possible so that the situation is resolved as soon as possible and you get your money.
We are a major exchange service and always fulfill our obligations to the customer 100%. Reputation costs us much more, any random profits. Your payment is executed, let's wait for its execution.
Claim cancelled
David (April 12, 2019 | 17:06)
Your payment is executed, let's wait for its execution. ? it been 1 day how long it will take ?

You can see this for yourself on the phone - 8-800-700-43-43. and whose phone number is this ?
Claim renewed
Admin ByWare (April 12, 2019 | 21:49)
David, This is the telephone of the support service, which will tell you the same thing that we are telling you - the payment is not confirmed, but it is being executed. Please wait for funds to be credited.
Claim cancelled
Admin BestChange.com (April 13, 2019 | 12:36)
Hello, David!

Can you please tell me you got your money?

Best regards, BestChange administration monitoring.
David (April 17, 2019 | 12:30)
No i have not received my money yet
Claim renewed
Admin BestChange.com (April 17, 2019 | 12:35)
Hello,

A request for the administrator of the exchanger to respond to this complaint from the user.

Best regards, BestChange administration.
Admin ByWare (April 17, 2019 | 13:12)
David, You communicated with the support of your wallet, independently clarified for what reason did not receive a payment?
We provided checks upon request. They clearly show the amount of replenishment, as well as the fact that checks are not repeated.
Payment details can only be reported to you as the owner of the wallet. For our part, we are doing everything possible to resolve this situation.
Admin ByWare (April 19, 2019 | 17:31)
We sent our employee to the branch of the company that performed the payment. We were confirmed that the funds were deposited, but one transaction for 14 thousand rubles was not sent for some reason. We made a statement and promised us that within 2 days the funds would go to the account. If the appeal were from the holder of the wallet - the process would have been faster. These circumstances can not be interpreted as a fault of the exchange service, since the replenishment was made in full and within the framework of the regulations, and the delay arose for reasons beyond our control. For this reason, we withdraw the claim and expect that after the receipt of funds on the wallet, you will not find it difficult to remove this review.
Claim cancelled
3
CommentRemove
David 62.212.86.* (April 11, 2019 | 13:28)
They Are Scam they send me less money in qiwi and then said we already send full amount and when i ask for prove they send me a screenshot of unread able receipts
Expand (1)
Admin ByWare (April 11, 2019 | 13:55)
Hello, David!
We will provide you with a clearer image of the checks as soon as possible. We will inform you about this by e-mail or chat on the site. Thanks for waiting.
Claim cancelled
3
CommentRemove
Thuan 58.187.67.* (February 16, 2019 | 17:44)
Exchange from 2100 XRP to PM USD very fast
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0
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Andy 189.218.220.* (December 30, 2018 | 05:04)
Nice page very fast
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0
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Vasily 194.50.139.* (October 4, 2018 | 13:20)
Exchange XMR to RUB took 2 hours! It's too long. In the next Exchanger same deal took just 10 minutes. Don't waste your time.

Обмен XMR на рубли после 10 подтверждений занял 2 часа!
Общаются вежливо, но такая скорость... Зачем ждать, если в соседнем обменнике все занимает 10 минут?
Expand (3)
Admin ByWare (November 22, 2018 | 17:21)
Hello, Vasily!

Between the transfer (the fact of payment) and the moment of confirmation of the transaction in the network, there may be a delay that happened in your case.
The application was calculated at the current rate and executed in the regulations. You can clarify all questions regarding the formation of the course, the fixing of payment or the method of replenishment from the operator at any stage of the exchange. Thanks for your feedback, Yours sincerely, BWR Group.
Claim cancelled
Vasily (November 22, 2018 | 17:35)
Hello, Admin ByWare! Thanks for response. I know about blockchain delays and transaction confirmation speed. But... just look at the delay between my feedback and your response... 48 days! Really?
Admin ByWare (November 22, 2018 | 17:49)
Vasily, online chat on the site works round the clock. If you have questions, we recommend contacting us directly, all types of communication are available 24 hours and will respond to you promptly.
Regarding your message: Pretornia type feedback
the user has the right to leave in the case when he did not receive payment on the application or in a situation when the conditions of exchange were violated.
In any other case, you can write a comment. When exchanging all the conditions were met, the service fulfilled its obligations by 100%.
We thank you for contacting us. Our service is constantly working to improve the quality of service and it is getting better, including thanks to you.
Sincerely, BWR Group.
3
CommentRemove
User 188.170.82.* (September 28, 2018 | 08:35)
The website stated that exchange would take two hours, but for me it was more than four. Not recommended.
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0
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Đoan Minh Hiếu 42.112.233.* (July 22, 2018 | 17:32)
Fast, good service
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0
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Александр 89.40.195.* (July 11, 2018 | 11:31)
Отвратительный обменник. Отвечают медленно, отношение к клиенту как к скоту. Консультант по имени Кира отказалась помочь в вопросе оплаты WEX кодом, ответив чтоб я сам все искал и приходил к ней с уже оплаченной заявкой, на мои возражения она просто отменила сделку. Меняю не первый год, такого поганного обменника тут ещё не было. Категорически не советую пользоваться их услугами, особенно на крупные суммые, такие "обменники" часто сливаются с капиталом клиента.
Expand (3)
Александр (July 11, 2018 | 11:37)
Отвратительный обменник. Отвечают медленно, отношение к клиенту как к скоту. Консультант по имени Кира отказалась помочь в вопросе оплаты WEX кодом, ответив чтоб я сам все искал и приходил к ней с уже оплаченной заявкой, на мои возражения она просто отменила сделку. Меняю не первый год, такого поганного обменника тут ещё не было. Категорически не советую пользоваться их услугами, особенно на крупные суммые, такие "обменники" часто сливаются с капиталом клиента.
Александр (July 11, 2018 | 11:39)
DANGER. This is SCAM web site, dont send them some money.
Admin ByWare (July 20, 2018 | 12:06)
Hello, Aleksandr!
You contacted our online support and started inappropriate communication, insulting operator with no certain request.
In that regard we denied exchange in our service with no cause, according to our Terms and Conditions.

Please, review Bestchange rules about creating a claim at the forum.
Claim cancelled
3
CommentRemove

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