Smooth exchange, will return.

Fast support, good rates.

Quick and hassle-free!

Quick and hassle-free, loved it.

Great rates, fast exchange.

Smooth and quick, no problems.

My recent experience has left me deeply troubled and anxious. Initially, I had a very positive experience with this exchange. I successfully swapped $5,000 from my wallet, and the transaction was entirely automatic and smooth. This gave me great confidence in the platform's reliability. Given that I've never had a 'high risk' flag on any exchange, and my wallet consistently shows as 'green' and 'low risk' on AML analyzers, I felt completely at ease depositing $50,000.
Upon deposit, the funds went into an AML check, which, at first, didn't overly concern me. I promptly emailed all the requested documentation, including clear screenshots of the source of my funds, and even provided links to five key deposit transactions into my account.
However, my concerns began to mount when I received no confirmation email after sending my documents. Customer support's responses were generic, repetitive templated phrases. The stated review period of 3 to 14 days is unusually long; typically, other exchanges use third-party services for instant, automated checks.
This stark contrast between my seamless $5,000 transaction and the current hold on my $50,000 is incredibly distressing. It feels as though the larger amount is being deliberately exploited. The lack of transparency in their document review and verification process only intensifies my worry. All these factors combined have left me in a state of extreme anxiety, making me fear that this entire process is a flimsy excuse to retain larger sums of money.
How can a wallet that is both low-risk and just two minutes prior had a successful $5,000 transaction suddenly be deemed suspicious? And why should a verification process take up to two weeks?
Customer support's continuous repetition of 'you agreed to our terms before depositing' instead of offering a clear explanation for the extended review duration is frustrating. This constant refrain feels like a pre-emptive justification for holding funds. While I understand all services have rules, support should clearly explain the reason for such a lengthy and opaque process, rather than just reciting terms.
I sincerely hope this review, and its eventual resolution, can provide reassurance to others and clarify the unfortunate misconception that this exchange intentionally flags larger sums as suspicious to subject them to prolonged AML processes."

Fast service, good experience.

No issues, quick swap, happy customer.

Trustworthy exchange, everything went well.

Efficient service, got what I needed fast.

Good service. Thanks.

Fast and reliable! Thanks!

Second time exchanging, everything went great.

Best of the best, as always and without further ado, I am completely satisfied with this service!

Best exchange ever.

Nice site I will always exchange here I like everything.

Spasibo, vse good, rekomenduu.

Best exchange rate.

Fast service, nice rate.

Thanks, everything is fine!

A fast exchange and good support.

Thank you very much for the excellent service.

Nice interface, not overloaded with extras.

Good exchange, thank you!

Great service. Excellent support. Thank you.

I will use exchanger again.

I use it regularly especially convenient when you need a quick withdrawal. Thanks.

Very good, this is my second smooth transfer, thank you!

Everything went great. It is rare to find such a stable and fast service.