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Exmo Cryptocurrency Exchange

Please note that all the crypto markets are presented for rates information only. We do not recommend any of the markets in the rating for any kind of exchange. They are presented in a separate section only for comparing current exchange prices. Unlike of exchangers services we do not have partnership agreements with the markets and all the feedback on our website is for users and information needs.
Status: active Exmo reviews: 0/0
Exchange rates: 70 Advanced Cash TS:
Reserve: Perfect Money TS:
Age: 6 years 10 months WebMoney BL:
On BestChange: 4 years 5 months MyWOT rating: 3.4
Country: Ukraine Forums:
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Use this type of feedback only if get no money from the Exmo exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.

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If you just do not like the service at Exmo and you want to share your opinion – select the Comment feedback type.

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Kalonzoda 62.89.211.* (January 20, 2020 | 12:00)
Due to account verification I have missed my ETH deposits and my account still not approved yet. Please help me to be verified ASAP as I have done all verification requirements and not to loose more due to currency difference
Expand (5)
Admin Exmo (January 20, 2020 | 12:22)
Hello, Kalonzoda!

Claim cancelled
Kalonzoda (January 20, 2020 | 14:33)
Still not verified!!!! You asking me for documents for address?? I have sent you my address as it signed to my passport and still asking for more questions??? I’m out of the country and I don’t have anything more to approve it
Claim renewed
Admin Exmo (January 20, 2020 | 16:05)
Kalonzoda, verified.

You don’t have any lock (withdrawal and deposit works fine for you) Nobody asked for an address. Support wrote to you that he passed the mandatory verification.
Claim cancelled
Kalonzoda (January 21, 2020 | 14:55)
Thank you. Account working now but still not verified address and I don’t have any other documents except Passport Address. Appreciated!
Admin Exmo (January 22, 2020 | 11:51)
Kalonzoda, Address verification is not mandatory so you can actually skip it.
Kpotik57 85.175.219.* (March 21, 2019 | 18:46)
Настоятельно не рекомендую пользоватся EXMO.
EXMO мошенники!!!
Пудрят голову, а пришлите тот скрин, а потом этот, а есть ли у вас доступ к кошельку за начало 2016, и в итоге скиньте фото в хорошем качестве вашего пасспорта.
Так вот что я хочу сказать.
На все просьбы т.п. было предоставлена вся информация кроме пасспорта, так как принципиально не хочу им его давать.

Скриншоты с последней транзакцией я предоставил и кошелек видно и TxID.
После чего прислал номер BTC кошелька, с которого поступал платеж на EXMO.
Посл чего, сотрудники Т.П. рекомендовали пройти "верификацию", на что я дал отказ. Так как не вижу смысла присылать фото своего пасспорта черт пойми кому.

Прошу пользователей bestchange, будьте вниматльны перед тем как отправлять средства на EXMO, будет ли у вас потом возможность их вернуть.

А EXMO желаю загнутся.
Expand (1)
Admin Exmo (March 25, 2019 | 11:58)
Hello, Kpotik57!
Your ticket was solved.
Claim cancelled
Bart 86.92.39.* (February 20, 2018 | 11:10)
I've made 3 SEPA withdrawals a month ago (22-1 and 23-1) and I still haven'y received my funds. (353208)
Expand (2)
Admin Exmo (March 1, 2018 | 17:45)
Hello, Bart!
We still waiting for response by provider about your last case. We will inform you asap.

Best Regards,
Bart (March 1, 2018 | 22:25)
Hello Exmo,

Thank you for solving the issue :-)

Best regards,
Claim cancelled
Mike 142.160.45.* (February 3, 2018 | 23:31)
Not happy with their maintance results all accounts stopped working and will not take my chances with them anymore.
Expand (3)
Admin Exmo (February 5, 2018 | 19:41)
Hello, Mike!
Please tell us your ticket number so we can help you.

Best Regards,
Mike (February 5, 2018 | 21:36)
Hi please find attached

good evening
i have deposited 0.89097728 Ethereum on feb 2nd despite all confirmations being completed on blockchain the funds have not been deposited into my account. Could you please confirm on your end that would be very much appreciated.

Txhash 0x7e81800fc108eb3e7caa36c7181075311e3560aa077aeb91f068553639bdd2c9
timestamp:2 days 3 hrs ago (feb-02-2018 11:00:21 pm +utc)
exmo payment system eth [4954829]
ticket number 368047
Mike (February 5, 2018 | 22:19)
Hi I just checked funds arrived to my account. This is what I call SERVICE.
Is depositing working now or system is still under?
Periasamy 80.193.62.* (February 3, 2018 | 23:26)
2 deposits of BTC to my wallet was not added in my wallet even though 24 hours passed and more than 157 Confirmations. Keep saying verifying. This is not acceptable. Really worrying.

There are 5 withdrawals of 2500 USD each has been waiting for more than 10 days, even though the site says paid, not reached the account.
Expand (13)
Admin Exmo (February 5, 2018 | 19:39)
Hello, Periasamy!
Can you please tell us your ticket number?

Thank you.
Periasamy (February 5, 2018 | 20:32)
Thanks for your response,
Huge loss already because of BTC lost its value more than 15%.
My ticket numbers are 363223 and 353131.
BTC deposit issue is about 3 days now, still saying verifying.
Withdrawal issue is more than 10 days, no clue of whats happening. 7500 USD and 5000 EUR.
Admin Exmo (February 7, 2018 | 19:46)
Hello Periasamy,

Our support has solved your tickets.

Thank you for staying with us,
Claim cancelled
Periasamy (February 8, 2018 | 01:16)
Hi Exmo Admin,

Thanks for helping to resolve my issues. My BTC deposit issues are sorted out. My withdrawal issue is half way sorted and still waiting for the 3 deposits of USD 2500, USD 2500 and EUR 2500, which are still under process after 14 days passed.

Hope that also get resolved soon.

Much appreciating the help from to get this issue resolved.

Admin Exmo (February 8, 2018 | 13:08)
Hello Periasamy,

Can you please tell us your ticket numbers which were not solved yet?


Best Regards,
Periasamy (February 8, 2018 | 17:18)
Ticket number is 363223

I got this email recently. my payments were initiated, confirmed and marked as paid on 25th Jan.

Varnas Roxana (

Feb 7, 16:31 GMT

Part of funds were returned to your balance.
For others from our side the funds left successfully, we created a request to our provider.
As soon as we receive information we will send you an e-mail letter right away explaining the details of the situation.
We apologize for the inconvienience.
Claim renewed
Periasamy (February 13, 2018 | 23:40)
Hi Exmo Admin,

do you have any update? it is nearly a month since I withdraw the money and still not received into my account. please help.

Admin Exmo (February 14, 2018 | 13:40)
Hi Periasamy,
Please wait for the answer during a day. We are checking.

Best Regards,
Periasamy (February 15, 2018 | 02:22)
Hi EXMO team,

I have received update for 2 of my 3 withdrawals issue and still one is pending.

You guys are really helping a lot, please resolve the last one.

Your help is kindly appreciated...

Periasamy (February 18, 2018 | 02:28)
Hi EXMO Admin,

do you have any update on my issue please?

Thanks and Regards,
Admin Exmo (March 1, 2018 | 16:33)
Hi there, is your issue fixed already? Can you confirm please
Periasamy (March 3, 2018 | 01:47)
Hi, thanks for your message.

Unfortunately, my issue is not resolved yet, 2500 USD withdrawal is still pending,

Please help.

Periasamy (March 6, 2018 | 17:21)
Issue has been resolved successfully. Thanks a lot. Even though it took a while and lot of effort, it finally been resolved. Thanks for your kind help.
Claim cancelled
Rami Fowaz 109.67.112.* (February 3, 2018 | 02:14)
I did deposit 20 LTC to wallet LSgQabhu8dPBhru4tSNW8NAgHreC3hBrZo
--- they didn't credit my account yet....9 hours passed and nothing yet...
Expand (2)
Rami Fowaz (February 4, 2018 | 20:36)
I wish Exmo admins Process my order have been more than 50 hours and yet nothing ....LTC [4942518]
Admin Exmo (February 13, 2018 | 14:43)
Hello, Rami Fowaz!
Your ticket has been solved?

Best Regards,
Claim cancelled
Patriot 109.68.234.* (January 25, 2018 | 07:07)
Tried to deposit Ether, network shows transaction complete but it never come to my exmo wallet. Just why? This kind of service is unacceptable!!!
Expand (0)
Arslan 111.68.103.* (January 12, 2018 | 20:43)
The worst service and support i ever used or see.
On date 21-12-2017 I withdrew btc and now twenty days have passed and my btc withdrawal status is paid but I didn't receive it to my wallet even the btc is not in mempool they are making fool they are using our money for their own use.
A lot requests have been submitted but they didn'nt reply the single one I think the scammers don't have words to say
Be aware of this kind of trading sites. I have almost loste my huge amount. Don't waste your money.
Expand (1)
Admin Exmo (January 19, 2018 | 12:46)
Hello, Dear Arslan!

Your ticket was solved on this Monday.

Thank you for staying with us, EXMO Team.
Claim cancelled
Shailesh 116.72.38.* (October 23, 2017 | 11:31)
On date fund deposite dt 21.10.2017.with usd 5000 & 1118.25 two time deposite with different amount. via epay payment system.

deposit after waiting 30 hrs, but still fund not update by admin.
Expand (4)
Shailesh (October 23, 2017 | 11:32)
Who responsible for our loss & time ? can you recover ?
Admin Exmo (October 23, 2017 | 12:03)
Dear user,

You need to direct your request to to get necessary information and instructions. If you have previously created a request, you should wait for the answer in 24 hours.

Your respectfully, EXMO team
Admin Exmo (November 3, 2017 | 11:26)
Issue is closed.

Your respectfully, EXMO team
Claim cancelled
Shailesh (November 3, 2017 | 12:05)
Ok, but i show your feedback for public 45 days, regard your services.
B0Mb3R 201.80.0.* (September 29, 2017 | 04:27)
I bought 1.561 ZEC for 476.58USD. ZCash went up. Made and order in Changer of 1.56ZED for 652.81USD Adv Cash.

When i odered my ZEC withdraw from EXMO it got locked under verification, asked the support they told me that they had a Technical Problem. Unable to transfer my ZEC for 24hrs and lost around 200USD.

Cannot be trusted.
Expand (2)
Admin Exmo (September 29, 2017 | 13:25)
Dear community,

The technical problem and maintenance on EXMP platform is over for the moment. The ZEC withdrawal operations are being currently processing already. We apologize for any inconvenience this may have caused.

Your respectfully, EXMO team
B0Mb3R (September 29, 2017 | 17:55)
The Technical Problem costed me, besides the profit loss of around 30%, the 6% Fee from AdvCash to Exmo (Fee charged by your system), 0,2% Fee to buy the ZCash, 0,2% Fee to change ZCash for a currency that was working. Exmo got its fees and locked my ZCash. Really weird such sincronized technical issue with the only currency that got a price fluctuation of 30%. What a coincidence!!

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